Usage dashboard: Enterprise Flex
The Usage dashboard gives you visibility into how your organization consumes FlexCredits over time. You can review overall usage trends, break down consumption by feature and surface, and export data for your own reports.
This dashboard is for organizations with the Enterprise Flex pricing plan that has credit-based pricing. For organizations with the Glean Core Suite pricing plan that has seat-based pricing, see the Usage dashboard: Glean Core Suite.
Access the Usage dashboard
You must have one of the following roles:
- Super Admin
- Admin
- Billing Moderator (if enabled in your deployment)
To open the Usage dashboard, navigate to Admin console → Usage.
If you don't see the Usage dashboard, contact a Super Admin to confirm your role and permissions.
Filter by time period
You can filter the Usage dashboard to focus on a specific time period. Choose All time to view the entire contract period, or select a specific month to review monthly usage.
The charts and tables update to reflect your time period selection.
Usage overview
The Usage section displays how many FlexCredits you have used out of the total available.
The Trends panel displays usage trends by day or week.
Manage budget and alerts
The Usage dashboard helps you manage your usage without disrupting work. Select Manage budget and alerts to open the alerting tool.
Total usage alerts
You can set Alert thresholds to notify about total FlexCredits usage. Choose from 50%, 75%, 90%, and 100% of total available credits. When your usage meets the selected alert thresholds, Glean sends alert emails to Super Admins, Admins, and Billing Moderators.
To add additional recipients to the alert email list, toggle Add additional recipients and enter the email addresses of the recipients.
Monthly budget and alerts
You can set a soft monthly budget to pace your organization's spending and get notified as your usage approaches the budget. This budget is a reference point for alerts, not a hard limit.
To set a monthly budget, turn on the Monthly budget and alerts toggle. Configure the following:
- Monthly budget: Choose Current month only to apply the budget to only the current month, or choose Recurring to apply the budget to the current and future months.
- Budget amount: Enter the number of FlexCredits you want to budget for the selected period.
- Alert thresholds: Choose the percentages of the monthly budget at which to trigger alerts. By default, alert thresholds are set to 50%, 75%, 90%, and 100% of the monthly budget.
When your usage meets the selected alert thresholds, Glean sends alert emails to Super Admins, Admins, and Billing Moderators.
To add additional recipients to the alert email list, toggle Add additional recipients and enter the email addresses of the recipients.
Breakdown
The Usage dashboard displays granular, feature-level credit consumption so you can see which capabilities drive the most usage.
The Breakdown section organizes usage into tabs:
- By product types
- By models
By product types
Use the By product types tab to understand how different Glean features are consuming FlexCredits. You can identify which product types drive the most usage and spot unexpected spikes in a particular area.
Select any product type to view detailed usage breakdown for that product.
| Product type | Description |
|---|---|
| Assistant | Usage per day: Shows daily Assistant usage over time. Toggle Show cumulative to view cumulative usage instead of daily usage. Assistant usage by models: Shows consumption by large language model, depending on your configuration. Each row displays the model name, current status, and FlexCredits consumed. Premium models, such as Claude Opus 4.7, consume more FlexCredits than basic or standard models. A $ Premium tag next to the model name indicates that the model is a premium model. To view a complete list of premium models, see Supported models. |
| Agents | Usage per day: Shows daily Agents usage over time. Toggle Show cumulative to view cumulative usage instead of daily usage. Agents: Shows a table that lists each agent with its owner, current status, and FlexCredits consumed in the selected period. The Agents table may include usage from unsaved agent runs, ensuring all consumption is visible even if the agent was never saved. |
| API | Usage per day: Shows daily API usage over time. Toggle Show cumulative to view cumulative usage instead of daily usage. API: Shows a table that lists specific APIs and their FlexCredits consumed, such as Search API. |
By models
Use the By models tab to understand which AI models your organization is using and how much each model contributes to your overall usage.
The By models tab displays a table showing:
- Model: The name of the AI model, including Claude models, GPT models, and other supported models
- Current status: Whether the model is enabled or turned off in your deployment
- Amount: The FlexCredits consumed by each model in the selected period
This view helps you understand the cost impact of different model choices and identify opportunities to optimize usage.
Advanced features
Select Advanced features to view usage of advanced features in Assistant and Agents. These features are already included in product totals and displayed separately for visibility.
The Advanced features view shows:
- Deep research: Advanced research capabilities
- Code writer: Code generation features
- Slide-generation: Content generation features
- Image generation: Image creation capabilities
- Voice session: Voice-based features
Each feature displays its current status and FlexCredits consumed.
Export usage data
To share usage details, you can export the underlying data from the Breakdown panel. You might use exports to compare invoices against actual usage, forecast future FlexCredits needs, or combine Glean usage with your internal metrics.
To export usage data:
- Navigate to the Breakdown panel.
- Select the download icon.
The file downloads as a .csv file. You can open and view the file in your preferred analysis tool.
Common questions
Why do I see new feature categories?
As Glean adds new AI capabilities and feature-level pricing, new categories may appear in the Usage dashboard. This ensures you can track the specific impact of new features on your FlexCredits usage.
Older usage remains in your historical exports, but newer usage appears under the more granular, updated categories.
Why doesn’t the feature-level total match my contract total?
The Usage dashboard focuses on usage. Your contract may include additional terms, such as:
- Minimum commitments
- Overage pricing
- FlexCredits allocated to specific add-ons or bundles
If you have questions about how usage maps to billing, or how Glean calculates overages, contact your Glean account team.