User-generated content
You can manage the content people create in Glean, such as Answers, Announcements, Collections, Go Links, and Pins, from the User-generated content section of the Admin console. Each content type has its own tab, and each tab shows all content of one type generated by users across your organization.
To open it, go to the Admin console and in the left navigation select User-generated content under Platform.
Roles and permissions
Admin and Super Admin roles can view and manage all content types across the organization. They can also delegate a single content type by granting a Moderator permission to specific members or to IdP groups. For example, an Answers Moderator can manage every Answer without holding a broader admin role. Assign these permissions from Admin console → Users & permissions → User roles. For the full permission matrix, see User Roles.
A moderator sees all content within their permitted scope. A Pins Moderator, for instance, can manage every public Pin, but private Pins that other people own stay hidden. Members without a moderator permission continue to manage only their own content.
Manage each content type
This table describes what you can manage for each content type:
| Content type | What you can manage | Notes | Learn more |
|---|---|---|---|
| Answers | View, create, edit, and delete Answers across the organization. | — | What Are Answers And How Do They Work? |
| Announcements | View, create, edit, and delete announcements, including their audience and schedule. | — | How announcements work |
| Collections | View, create, edit, and delete Collections and their contents. | Projects are replacing Collections. Existing Collections migrate automatically with their content and permissions preserved. | How Collections work |
| Go Links | View, create, edit, and delete Go Links, and filter the list by creator, department, and type (Unlisted, Public, or Variable). | As a moderator, you can edit a Go Link even when its creator limited editing to themselves. | How Go Links Work |
| Pins | View, edit, and delete public Pins. | You create a Pin from a search result, so this tab has no New pin button. | How Pins Work |
Use these tabs to manage content, not measure it. For usage metrics such as your most-visited Go Links, see Insights overview.
See also
- User Roles — Member and Moderator permissions that control who can manage each content type
- Announcements — Enable announcement authoring, grant creation access, and troubleshoot the Announcements page
- DNS-based Go Links — Serve Go Links without the browser extension