Set up Skills and manage access

Admins can enable Skills for their organization and assign the Skills moderator role to control how users can share Skills.

Prerequisite

You need the Admin, Super Admin, or Setup Admin role to manage Skills access. See About Role Based Access Control (RBAC) for more information.

Set up Skills management

Before teammates can create and share Skills, an admin enables Skills in the Admin console.

1. Navigate to Admin console → Skills.
2. In the Setup tab, review the current configuration:
   • Skills in Assistant: Enable Skills for everyone, or limit access to a test group.
   • Third-party skills: Allow teammates to import Skills authored outside your organization, for example from GitHub.
   • Skill moderators: Click Manage to open the Teammates page. From there, select the context menu (three dots) next to a user to assign the Skills Moderator role. See Assign the Skills Moderator role for more information.

The Manage tab lists all Skills shared at the organization level, with search and filters for By Glean and Third-party Skills, so moderators and admins can review and manage them.

Skills roles and permissions

Skills use Role Based Access Control. Every teammate can create and manage their own Skills; moderator roles add the ability to manage and share other people's Skills within a scope.

Role	Scope	Access Level	Can create Skills	Can share Skills	Can assign Skills Moderator role	Can auto-enable Skills
Default user	Personal	Owner of their own Skills	Yes	Within the scopes the admin has enabled in Default Member permissions (none by default)	No	No
Skills Moderator	Organization	Owner-level access to all Skills shared at the organization level	Yes	To any scope	No	Yes, at any scope
Admin / Super Admin	All	Owner-level access to all Skills shared at the organization level	Yes	To any scope	Yes, to any user	Yes, at any scope

note

• Admin console access: Admins can browse all shared Skills from the Admin console management surface and have full management rights for Skills shared at their respective scopes.
• Visibility: Admins cannot view private Skills that are not shared with anyone. Skills Moderators can only manage Skills within their assigned scope.

Assign the Skills Moderator role

Admins can assign Skills Moderator to allow specific users to manage Skills within their scope.

To assign a Skills Moderator role:

1. Navigate to Admin console → Skills.
2. In the Skill moderators section, select Manage to access the Teammates page. Alternatively, navigate to Admin console → User roles.
3. Locate the user you want to assign the Skills Moderator role to.
4. Select the context menu (three dots) for that user.
5. Click Edit role to open the role assignment dialog.
6. In the role list, select the Skills Moderator role.
7. Click Save to assign the role.

Manage default user permissions

Admins control what default users (teammates without an assigned moderator role) can do when sharing their own Skills.

1. Navigate to Admin console → User roles.
2. Select Default Member permissions.
3. Under Can share skills, configure the following options for default users. All toggles default to Off:
   • With teammates — share with named individuals.
   • With departments — share with departments configured in your workspace.
   • With identity provider groups — share with groups from your identity provider. This toggle only appears when external groups are configured for your workspace.
   • With entire company — share company-wide.

These settings set the baseline for default users. Teammates with the Skills Moderator role can share within their scope regardless of these defaults. Changes can take up to 15 minutes to take effect.