Verify if a document is visible in Glean
The Access Verification page allows admins to check the visibility of specific documents within Glean. With this tool, admins can determine a document's latest status or detect if a document is visible in Glean across users or test individual user access.
Use the Access Verification page
Navigate to Admin Console → Glean Protect → Document lookup.
Enter the document URL or ID to verify access
Input the document URL or ID and press "Check status". Glean will search for the document to check that it exists, then will show the following fields on found documents:
- Last crawled – when Glean last scanned the file for changes.
- Last indexed – when Glean last added those changes to search.
- Document visibility on Glean – whether the document is currently visible or hidden to users on Glean.
- Document access – you can use the teammate selector to check an individual user's access to the document: "Full access" (the user can open it) or "No access" (the user cannot)
A "document ID" in Glean is a unique identifier automatically assigned to a document upon its successful crawling into the system.
If you don't know the document URL or ID or are getting an error
Below the input, click using the document ID. This opens Glean Search, where you can find the document using its URL or title.
Once you find the document you're looking for, click Add ID to check its status.
