Set up tools

Use this page to find the setup guide for the tool you want to enable in Glean.

Choose a guide based on where the tool operates:

• By Glean for built-in tools from Glean
• By data source for tools tied to a connected app such as Jira or Salesforce
• Custom tools for tools you build yourself or import from an MCP server

Search by name or filter by category, then open a guide to connect and configure the tool.

Prerequisites

Before you set up a tool, make sure you have:

• Access to the Glean Admin console so you can add and configure tools.
• A connected data source for any tool that works with a specific application, such as Jira, Salesforce, or Google Workspace.
• The authentication details required by the tool you want to enable, especially if the setup uses OAuth.

If you need to complete one of those steps first:

• Go to the Connectors hub to connect the underlying application.
• See the Tools overview to understand how tools differ from connectors and where tools can be used.
• See the Tools OAuth reference for supported authentication methods and OAuth requirements.

By Glean

Tools Glean provides out of the box.

Code Writer

Enable the Code Writer tool for code-generation workflows.

Web Search

Allow Glean to search the public web within answers.

Create Redirect Tools

Build redirect write tools with the Redirect URL Builder template.

By data source

Tools that act on a connected data source.

Jira

Create, edit, comment on, and search Jira issues, including JSM.

Confluence

Search and act on Confluence pages and spaces.

Google Workspace

Enable tools across Gmail, Drive, Docs, and Calendar.

Microsoft 365

Set up Microsoft 365 tools and extension tools.

Salesforce

Set up Salesforce tools and extension tools for CRM records.

GitHub

Search code, issues, and pull requests across repositories.

Zendesk

Search and act on Zendesk support tickets.

Snowflake

Query Snowflake data warehouses from Glean.

Databricks

Connect Databricks for data and analytics tools.

Calendar search

Let Glean find and reason over calendar events.

Custom tools

Tools you build yourself.

Build a custom tool

Create your own tools with Glean.Opens developers.glean.com

Import from an MCP server

Import custom tools from a remote MCP server.

Next steps

After you add and authenticate a tool, fine-tune how it behaves:

Chat vs. Agents

Control which surfaces can access each tool.

Per-tool enable/disable

Turn off specific risk-heavy operations such as delete or archive.

Tool visibility scoping

Restrict availability to specific users, teams, or departments.