Customer examples
Custom connectors are how teams bring sources Glean doesn't natively support into search. The table below lists custom connectors that Glean customers have built for their own environments and requirements — useful as a reference for the kinds of sources and content a custom connector can bring into Glean.
| Custom connector | Overview | Features captured by Glean | Benefits |
|---|---|---|---|
| InSided | InSided (now part of Gainsight) is a customer success and community platform designed to help companies build and manage online customer communities. Glean integrates with InSided to enable management teams to quickly surface community content, moderation policies, and analytics. | Community and knowledge base content Ideation and feedback Engagement metrics | Empower customer teams to streamline InSided management with full visibility across communities from within Glean. |
| Unily | Unily is an industry‑leading employee experience platform that unites and engages the entire organization. By connecting to Glean, team members have permissions‑based access to all internal and external communications, employee engagement, HR guidelines, and more. | Internal communications Employee and customer portals Knowledge base content | Keep employees and customers engaged by giving them instant insight into company communications, knowledge, and culture. |
| Nice CXone | Nice CXone, formerly Mindtouch, delivers smart knowledge management to improve the experience of customers and internal teams. By connecting Glean to Nice CXone, users gain permission‑based search of the entire enterprise knowledge base. | All documents in the knowledge base Document activity | Enable users to search product, service, and knowledge content your organization hosts on the Nice CXone platform directly in Glean. |
| Adobe Marketo Engage | Adobe Marketo Engage is a comprehensive marketing automation platform that helps businesses manage and execute digital marketing strategies more effectively. Glean connects to Marketo to enable marketing teams with permissions‑based search for all of their Marketo content and analytics. | Marketing content and design Leads and accounts Performance and revenue metrics | Enhance marketing operations with efficient search of your Marketo environment directly from within Glean. |
| Interact | Interact provides an internal business communications platform that serves as a gateway to workspaces and other business tools. Connecting to Interact enables Glean users with permissions‑aware search across your organization's communications, content, people, and apps. | Webpages, email, and directories Communications and ideas Usage data and analytics | Gain fast and easy visibility into events, trends, and team projects occurring on your Interact intranet. Find onboarding and other human resources content as well as details on workplace application integrations. |
Building your own
These were all built on the same Indexing API and connector setup described in these docs. Start from Set up a custom connector, and reach out to the Glean Developer Community for help.