Customer examples
Custom connectors are how teams bring sources Glean doesn't natively support into search. The table below lists custom connectors that Glean customers have built for their own environments and requirements — useful as a reference for the kinds of sources and content a custom connector can bring into Glean.
| Custom connector | Overview | Features captured by Glean | Benefits |
|---|---|---|---|
| Adobe Experience Manager | Adobe Experience Manager (AEM) provides an enterprise platform for digital experiences across audiences and channels, managing web content, digital assets, forms, and collateral across web, mobile, and app surfaces. | Webpage content Image files Collateral assets Forms | Search content and assets across your AEM environment with permissions‑based access to all digital assets directly in Glean. |
| Adobe Marketo Engage | Adobe Marketo Engage is a comprehensive marketing automation platform that helps businesses manage and execute digital marketing strategies more effectively. Glean connects to Marketo to enable marketing teams with permissions‑based search for all of their Marketo content and analytics. | Marketing content and design Leads and accounts Performance and revenue metrics | Enhance marketing operations with efficient search of your Marketo environment directly from within Glean. |
| Ariba | SAP Ariba delivers a unified view of enterprise spending that helps lower cost and risk while aligning to business goals, covering procurement, supply chain, and contract management. | Supplier profiles Agreement dates Contract details | Enable permissions‑based search of all your organization's direct and indirect spending data directly from Glean. |
| Benchling | The Benchling R&D Cloud is a scalable platform that provides a central source of truth for biotech R&D, supporting experiments, workflows, and end‑to‑end results tracking. Glean maintains Benchling's robust permissions controls to ensure compliance and data security. | Research testing notes Experiment status Collaboration updates | Gain visibility into scientific data and track progress across your R&D teams with permissions‑based access to research and results. |
| Coupa | Coupa is a business spend platform that enables a data‑driven approach to total spend management, covering procurement, invoicing, and supply chain spend visibility. Connecting to Glean gives team members permissions‑based access to organizational spending data. | Supplier profiles Agreement dates Contract details | Provide approved team members with up‑to‑date information on sourcing, contracts, and expense management. |
| InSided | InSided (now part of Gainsight) is a customer success and community platform designed to help companies build and manage online customer communities. Glean integrates with InSided to enable management teams to quickly surface community content, moderation policies, and analytics. | Community and knowledge base content Ideation and feedback Engagement metrics | Empower customer teams to streamline InSided management with full visibility across communities from within Glean. |
| Interact | Interact provides an internal business communications platform that serves as a gateway to workspaces and other business tools. Connecting to Interact enables Glean users with permissions‑aware search across your organization's communications, content, people, and apps. | Webpages, email, and directories Communications and ideas Usage data and analytics | Gain fast and easy visibility into events, trends, and team projects occurring on your Interact intranet. Find onboarding and other human resources content as well as details on workplace application integrations. |
| Loopio | Loopio is a cloud‑based RFP response solution that streamlines and automates the process of responding to RFPs, RFIs, and security questionnaires. Connecting to Glean lets verified users locate requests and responses to accelerate the sales process. | Requests received Responses sent Dashboards and messages | Enable sales teams to move faster and win more deals with efficient search of Loopio's request and response platform directly from Glean. |
| Nice CXone | Nice CXone, formerly Mindtouch, delivers smart knowledge management to improve the experience of customers and internal teams. By connecting Glean to Nice CXone, users gain permission‑based search of the entire enterprise knowledge base. | All documents in the knowledge base Document activity | Enable users to search product, service, and knowledge content your organization hosts on the Nice CXone platform directly in Glean. |
| OneTrust | OneTrust provides enterprises with a platform to evaluate and mitigate risk and enforce organizational security controls across privacy, governance, and compliance. | Risk assessments Security and governance controls Consent and preferences | Provide clear visibility into data security, governance, and consent requirements, as well as compliance and risk‑reduction policies. |
| SalesHood | SalesHood is a sales enablement platform designed to help sales teams improve their performance, productivity, and effectiveness. Glean connects to SalesHood to enable teams with fast search of all SalesHood sales content, training, and coaching materials. | Digital Sales Rooms and Mutual Action Plans Call summaries and content recommendations Buyer engagement and pipeline metrics | Drive sales team efficiency with comprehensive search of SalesHood's enablement and marketing content. |
| Slab | Slab enables team members to collectively create, discover, and organize knowledge. Connecting to Slab enables Glean to understand and personalize this knowledge for every user, while maintaining permissions and access control. | Documents and other content Topics and user activity Comments and discussions | Enhance the accessibility and searchability of key organizational knowledge and accelerate knowledge retrieval and collaborations. |
| Unily | Unily is an industry‑leading employee experience platform that unites and engages the entire organization. By connecting to Glean, team members have permissions‑based access to all internal and external communications, employee engagement, HR guidelines, and more. | Internal communications Employee and customer portals Knowledge base content | Keep employees and customers engaged by giving them instant insight into company communications, knowledge, and culture. |
| Webex | Webex is Cisco's enterprise collaboration platform for team messaging, meetings, and calling. The Glean connector indexes Webex Messaging content, enabling permissions‑based search across spaces, messages, and memberships. | Messages and threads Spaces and teams People and memberships | Surface Webex Messaging conversations and team spaces directly in Glean search results with permissions‑based access. |
| WorkRamp | WorkRamp is a next‑gen learning management system that surfaces training in real time to accelerate skill development and productivity across your organization. | Courses Resources Events | Develop your talent and enable go‑to‑market teams by equipping them with the latest learning content directly in Glean. |
| Zulip | Zulip is an open‑source team messaging platform that organizes conversations into topics within channels, making it easy to follow and participate in multiple discussions. Connecting to Glean enables users with permissions‑based search across all Zulip conversations, channels, and messages. | Channel messages and threads Topics and conversations User activity | Search across all your organization's Zulip conversations and channels directly from Glean, with permissions‑based access to team discussions. |
Building your own
These were all built on the same Indexing API and connector setup described in these docs. Start from Set up a custom connector, and reach out to the Glean Developer Community for help.