Gainsight

Search Gainsight CS customer data in Glean

The Gainsight connector integrates Gainsight CS with Glean so customer‑facing teams can search Gainsight Company (Customer 360) data and use it as context in Glean Search and Glean.

Company recordsCTAs and tasksScheduled full crawls

Set up the connectorSee what gets indexed

At a glance

Authentication

Machine-to-machine OAuth client

What it indexes

Company, CTA, Task, Relationship, and Activity (Timeline) records

Permissions

Does not mirror Gainsight record-level permissions

Crawling

Scheduled full crawls keep data in Glean up to date

Setup

Requires a Gainsight instance domain and M2M OAuth credentials

General information

Overview

What the Gainsight connector indexes, how Gainsight content appears in Glean, permissions and visibility, crawling behavior, and API usage.

Setup and configuration

Default

Setup

Identify your Gainsight instance domain, generate M2M OAuth credentials, and configure credentials in Glean.

Requirements

The Gainsight domain and OAuth credential information you need before you begin.