Frequently asked questions (FAQ)

• Native (data crawling and indexing):
  • Stores meeting metadata in Glean’s index.
  • Powers rich meeting search, hero cards, Meeting Summary agent, and calendar tools.
• Federated (data fetching):
  • Does not index meeting content. Fetches live data at query time.
  • Historically used for homescreen widgets and simple availability lookup, without AI features.

You can enable both retrieval methods on a single connector for maximum flexibility.

• Up to 6 months of past events.
• Up to 3 months of future events.

Events outside this window will not appear in search, Meeting Summary agent, or calendar tools.

Glean respects Google Calendar permissions and event visibility:

• If the event is marked private, or if the user only has free/busy access on the calendar, Glean surfaces only a busy block without title or description.
• Opening the event in Calendar from Glean shows the same limited view (for example, “Private” with just time and busy status).

• The Google Calendar connector must have data crawling and indexing enabled and a successful crawl.
• The meeting must have either a Google Meet transcript or Gemini-generated notes accessible via Google Drive.
• The event must be within the indexed time window (6 months past, 3 months future).

Yes:

1. Ensure data crawling and indexing is enabled and healthy for the Google Calendar connector.
2. In each agent’s configuration, enable Calendar search.