Crawling Restrictions
Overview
- Greenlist restrictions permit Glean to only crawl and index specified content (specific include).
- Redlist restrictions permit Glean to crawl and index everything except the specified content (specific exclude).
| Restriction Type | Greenlist | Redlist | Details |
|---|---|---|---|
| Time-based Restrictions | ❌ | ❌ | Restrict crawling to include/exclude content created/modified/viewed after a certain date. |
| User-based Restrictions | ❌ | ✅ | Restrict crawling to include/exclude content created/modified/viewed by specific users or a specific group (plus public content). |
| Content-based Restrictions | ✅ | ✅ | Restrict crawling to include/exclude specific content, documents, messages, or objects (see below). |
Supported Restrictions
| Restriction | Greenlist | Redlist | Details |
|---|---|---|---|
| Project | ✅ | ✅ | Restrict crawling to include/exclude specific Jira project keys. |
Project greenlist/redlist behavior
- Redlist (exclude): If you redlist a project, Glean hides that project's content immediately. The connector will also stop crawling that project and remove already indexed content as crawls run.
- Greenlist (include): If you greenlist a project, Glean starts a point crawl for that project to index it as soon as possible.
Applying Restrictions
| Method | Supported | Details |
|---|---|---|
| Admin UI | ✅ | Restrictions can be applied in the Admin UI under the connector configuration. |
| Glean Support | ✅ | Restrictions can be applied by Glean support on request. |
!!! warning Not all restrictions can be applied in the Admin UI. Please contact Glean support to apply the restriction if it is missing from the UI.
warning
Not all restrictions can be applied in the Admin UI. Please contact Glean support to apply the restriction if it is missing from the UI.
Locating Project IDs
In Jira, click on Projects. In the dropdown that appears, the project IDs are shown in capitalized letters after the name of the project. They are typically short abbreviations.
