Overview

  • Greenlist restrictions permit Glean to only crawl and index specified content (specific include).
  • Redlist restrictions permit Glean to crawl and index everything except the specified content (specific exclude).
Restriction TypeGreenlistRedlistDetails
Time-based RestrictionsRestrict crawling to include/exclude content created/modified/viewed after a certain date.
User-based RestrictionsRestrict crawling to include/exclude content created/modified/viewed by specific users or a specific group (plus public content).
Content-based RestrictionsRestrict crawling to include/exclude specific content, documents, messages, or objects (see below).

Supported Restrictions

RestrictionGreenlistRedlistDetails
ProjectRestrict crawling to include/exclude specific Project IDs.

Applying Restrictions

MethodSupportedDetails
Admin UIRestrictions can be applied in the Admin UI under the connector configuration.
Glean SupportRestrictions can be applied by Glean support on request.

!!! warning Not all restrictions can be applied in the Admin UI. Please contact Glean support to apply the restriction if it is missing from the UI.

Not all restrictions can be applied in the Admin UI. Please contact Glean support to apply the restriction if it is missing from the UI.


Locating Project IDs

In Jira, click on Projects. In the dropdown that appears, the project IDs are shown in capitalized letters after the name of the project. They are typically short abbreviations.