Crawl restrictions

• Use Greenlist restrictions to allow crawling only for content that you specify.
• Use Redlist restrictions to prevent Glean from crawling content that you specify.

Restriction Type	Greenlist	Redlist	Details
Time-based Restrictions	❌	❌	Restrict crawling to include/exclude content created/modified/viewed after a certain date.
Identity-based Restrictions	❌	✅	Restrict crawling to include/exclude content created/modified/viewed by specific users or a specific group (plus public content).
Content-based Restrictions	❌	❌	Restrict crawling to include/exclude specific content, documents, messages, or objects.

Supported restrictions

Restriction	Greenlist	Redlist	Details
User Type	❌	✅	Exclude users from crawling based on their Okta userType field value, e.g. Contractor, ServiceAccount.

note

User type values are matched case-insensitively. Use the special value empty to exclude users whose Okta profile has no userType set.

When contacting Glean Support to apply this restriction, reference the config key userTypesRedlist.

Limitations

• This restriction cannot currently be applied in the Admin UI.
• Only the Okta userType profile field is evaluated — other custom profile fields are not supported for restriction filtering.

Apply restrictions

Method	Supported	Details
Admin UI	❌	Restrictions can be applied in the Admin UI under the connector settings.
Glean Support	✅	Restrictions can be applied by Glean support on request.