Issue:

  • We are missing Files.Read.All or Sites.Read.All permission for the app.

Resolution:

  • Please navigate to the Azure portal. Select Azure Active Directory, then navigate to Enterprise applications and find the app you setup for Glean.
  • Please ensure that you entered the correct Client secret, Application (client) ID, and Directory (tenant) ID in the console.
  • Please ensure this App has the permissions Files.Read.All, Sites.Read.All, and that admin consent has been granted for both.

To Grant Admin Consent:

  • Ensure you are signed into Azure as a Global, Application or Cloud Application Administrator.
  • Use the search box to navigate to Enterprise applications. Select the Glean app you just created from the list of applications.
  • Click on Permissions under Security. Review the permissions shown, and then click Grant admin consent.

For additional assistance, please contact Glean Support at https://support.glean.com