Issue:

  • The bot token for this workspace failed the authentication process.
  • Most common issues are:
    • Some aspect of authentication cannot be validated. Either the provided token is invalid or the request originates from an IP address disallowed from making the request.
    • The token used is not granted the specific scope permissions required to complete this request.

Resolution:

  • Verify the bot token is set up and authed correctly.

For additional assistance, please contact Glean Support at https://support.glean.com