Error Codes
SLACK-4
SLACK-4 Error Code
Issue:
- An internal config setting is preventing any channel results, public or private, from showing up.
Resolution:
- Admin should check the config keys for the slack instance:
promptForPrivateResults
andcrawlPublicChannels
cannot be set to false at the same time - Reach out to us at https://support.glean.com to diagnose why crawling public channels is disabled and/or why the private channel option is disabled.