Teams crawl restrictions

• Use Greenlist restrictions to allow crawling only for content that you specify.
• Use Redlist restrictions to prevent Glean from crawling content that you specify.

Restriction Type	Greenlist	Redlist	Details
Time-based Restrictions	✅	❌	Restrict crawling to include/exclude content created/modified/viewed after a certain date.
Identity-based Restrictions	✅	❌	Restrict crawling to include/exclude content created/modified/viewed by specific users or a specific group (plus public content).
Content-based Restrictions	✅	❌	Restrict crawling to include/exclude specific content, documents, messages, or objects.

Supported restrictions

Restriction	Greenlist	Redlist	Details
Channel message age	✅	❌	Set the maximum age of channel messages to crawl, specified in seconds. Messages older than this limit will not be indexed.
Entra ID Group	✅	❌	Restrict crawling of direct messages to only users in a specific Azure AD group (Product Access Group). All public channels will still be crawled.
Private chat message age	✅	❌	Set the maximum age of private chat messages to crawl, specified in seconds. Messages older than this limit will not be indexed.
Team	✅	❌	Restrict crawling to specific teams by Team ID.
Channel	✅	❌	Restrict crawling to specific channels within teams.

Limitations

• Cannot be applied in the Admin UI.

• Cannot be applied in the Admin UI.
• This restriction only applies to direct messages (DMs). Public channels are crawled for all users regardless of group membership.
• The Object ID of the AD group must be provided, not the group name (for example, 7c77a355-c78c-6362-a195-d2428d285107).

• Cannot be applied in the Admin UI.

• Cannot be applied in the Admin UI.
• If only a team greenlist is set (no channel greenlist), all channels within those teams are crawled.
• If both a team and channel greenlist are set, only channels that appear in both lists are crawled.

• Cannot be applied in the Admin UI.
• Channels are specified as comma-separated teamId,channelId pairs delimited by semicolons, for example teamId1,channelId1; teamId2,channelId2.
• Use teamId,* to greenlist all channels within a team.
• If only a channel greenlist is set (no team greenlist), those specific channels are crawled regardless of their parent team.

Apply restrictions

Method	Supported	Details
Admin UI	❌	Restrictions can be applied in the Admin UI under the connector settings.
Glean Support	✅	Restrictions can be applied by Glean support on request.

note

When contacting Glean Support to apply these restrictions, use the following config keys:

• Entra ID Group: productAccessGroupIds
• Team: teamsGreenlist
• Channel: channelsGreenlist
• Private chat message age: crawl.privateChatsMaxAgeSecs
• Channel message age: crawl.channelMessagesMaxAgeSecs