# Glean Enterprise Flex

Glean Enterprise Flex, Glean's new pricing model, delivers both predictability and flexibility for your organization. With Enterprise Flex you get the simple budgeting of a per-user license, combined with a pooled allowance of pay-per-use credits when your organization extensively uses advanced Al features. Glean includes a pool of credits as part of the per-user licenses and you only pay when you go above the initial allocation.

### Enterprise Flex Seats[​](#enterprise-flex-seats "Direct link to Enterprise Flex Seats")

Licensed on a per-user, per-month basis, Enterprise Flex Seats are designed to be deployed to every employee in your organization, offering extensive use of everyday AI search and chat connected to your organization’s entire data corpus, and include:

|                                      | Feature                                                | Usage Model (and Limits)                                                                                                                                                                                                                                | Capabilities                                                                                                                                                                         | Access Surfaces                                                                                                                                  |
| ------------------------------------ | ------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------ |
| **Glean Assistant**                  | **Fast Mode Queries**                                  | **Unlimited**                                                                                                                                                                                                                                           | - Search (all enterprise + world data)<br />- Chat<br />- Doc upload<br />- Image understanding<br />- Data analysis<br />- Canvas                                                   | - Browser (App, Companion, Sidebar)<br />- Desktop App<br />- Mobile App<br />- “Glean In..” embedded apps                                       |
|                                      | **Thinking Mode Queries** w/ Standard Models           | **Included**, up to 100/user/week\*.<br /><br />Excess usage consumes FlexCredits at current rate card                                                                                                                                                  | - Search (all enterprise + world data)<br />- Chat<br />- Doc upload<br />- Image understanding<br />- Data analysis<br />- Canvas                                                   | - Browser (App, Companion, Sidebar)<br />- Desktop App<br />- Mobile App<br />- “Glean In..” embedded apps                                       |
|                                      | **Thinking Mode Queries** w/ Premium Models            | **Consumes FlexCredits** at current rate card                                                                                                                                                                                                           | - Search (all enterprise + world data)<br />- Chat<br />- Doc upload<br />- Image understanding<br />- Image generation<br />- Data analysis<br />- Canvas                           | - Browser (App, Companion, Sidebar)<br />- Desktop App<br />- Mobile App<br />- “Glean In..” embedded apps                                       |
|                                      | **Adaptive Reasoning Mode Queries** w/ Standard Models | **Included**, up to 100/user/week\*.<br /><br />Excess usage consumes FlexCredits at current rate card                                                                                                                                                  | - Search (all enterprise + world knowledge)<br />- Chat<br />- Doc upload<br />- Image understanding<br />- Data analysis<br />- Canvas                                              | - Browser (App, Companion, Sidebar)<br />- Desktop App<br />- Mobile App<br />- "Glean In.." embedded apps                                       |
|                                      | **Adaptive Reasoning Mode Queries** w/ Premium Models  | **Consumes FlexCredits** at current rate card                                                                                                                                                                                                           | - Search (all enterprise + world knowledge)<br />- Chat<br />- Doc upload<br />- Image understanding<br />- Image generation<br />- Data analysis<br />- Canvas                      | - Browser (App, Companion, Sidebar)<br />- Desktop App<br />- Mobile App<br />- "Glean In.." embedded apps                                       |
|                                      | **Code Writer Query**                                  | **Consumes FlexCredits** at current rate card                                                                                                                                                                                                           | - Code generation                                                                                                                                                                    | - Browser<br />- Desktop App<br />- Mobile App                                                                                                   |
|                                      | **Slide Generation**                                   | **Consumes FlexCredits** at current rate card                                                                                                                                                                                                           | - Slide generation                                                                                                                                                                   | - Canvas                                                                                                                                         |
|                                      | **Deep Research**                                      | **Billed as an Assistant query** on the Glean Universal Model Key. Standard models follow Assistant terms. Premium models consume FlexCredits.<br /><br />On a Customer Key, **consumes FlexCredits** per run while Deep Research is still a chat mode. | - Research report generations<br />- Canvas editing<br />- Output to external editors                                                                                                | - Browser<br />- Desktop App<br />- Mobile App                                                                                                   |
|                                      | **Meeting Notes**                                      | **Consumes FlexCredits** at current rate card                                                                                                                                                                                                           | - Generate near real-time transcriptions from meetings<br />- Create summaries and action items from transcripts<br />- Meeting notes become Glean artifacts and live in the Library | - Desktop App                                                                                                                                    |
|                                      | **Collections & Go Links**                             | **Unlimited**                                                                                                                                                                                                                                           | - Knowledge collections<br />- Go links & pins                                                                                                                                       | - Browser<br />- Desktop App<br />- Mobile App                                                                                                   |
|                                      | **People Directory**                                   | **Unlimited**                                                                                                                                                                                                                                           | - People directory, teams, and org charts                                                                                                                                            | - Browser<br />- Desktop App<br />- Mobile App                                                                                                   |
| **Glean Agents**                     | **Agent Runs**                                         | **Consumes FlexCredits** at current rate card                                                                                                                                                                                                           | - Agent Engine<br />- Agent orchestration<br />- Native and MCP tool use<br />- Agent triggers                                                                                       | - Browser<br />- Desktop App<br />- Mobile App<br />- Assistant queries that trigger an Agent<br />- Embedded integrations that trigger an Agent |
|                                      | **Agent Creation, Testing, Sharing**                   | **Unlimited**                                                                                                                                                                                                                                           | - Agent Builder<br />- Agent Library                                                                                                                                                 | - Browser<br />- Desktop App<br />- Mobile App                                                                                                   |
| **Embedded Application Experiences** | **Embedded integrations**                              | Consumes Fast Mode Queries, Thinking Mode Queries, and Agent Runs at same entitlements, limits, and rates as Glean Assistant                                                                                                                            | - Glean in Slack<br />- Glean in Zoom<br />- Glean in Microsoft Teams<br />- Glean in GitHub<br />- Glean in Miro                                                                    | - Embedded in applications as a plugin or app                                                                                                    |

* Thinking Queries that consume > 30 FlexCredits will be counted as multiple queries.
* One prompt and response forms a single query, asking follow-up queries are counted as additional queries.
* Responding to clarifying questions in a Thinking Query are part of the original query.
* For Assistant queries that route to an agent, the agent run will consume FlexCredits
* Enterprise Flex Seats and FlexCredits are discounted for customers who choose to supply their own LLM keys and/or self-host Glean in their private cloud instance to compensate for compute and model infrastructure costs the customer bears.
* On the Glean Universal Model Key, the monthly quota does not apply. Glean bills the run as an Assistant query for the model in the chat. Customer Key organizations that still use the chat mode keep the monthly quota.

### Developer Tools[​](#developer-tools "Direct link to Developer Tools")

Licensed on a usage basis, Glean’s Developer Tools enable you to extend the Glean platform to other apps and surfaces, provide enterprise context to Agents you build on other platforms, and to power your own in-house AI applications with Glean.

|                           | Feature                        | Usage Model (and Limits)                      | Capabilities                                                                                                | Access Surfaces                                               |
| ------------------------- | ------------------------------ | --------------------------------------------- | ----------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------- |
| **Glean Developer Tools** | **Client APIs**                | **Consumes FlexCredits** at current rate card | - Search API<br />- Chat API<br />- Agents API                                                              | - Client API endpoint<br />- MCP Server<br />- Agent toolkits |
|                           | **Platform & Admin APIs**      | **Unlimited**                                 | - Web SDK<br />- Authentication API<br />- Activity API                                                     | - API endpoints                                               |
|                           | **Data Indexing & Tools APIs** | **Unlimited**                                 | - Indexing API<br />- Connector API<br />- Tools API(enable connecting custom apps and connectors to Glean) | - API endpoints                                               |

### Glean Platform[​](#glean-platform "Direct link to Glean Platform")

Features included in Glean Enterprise Flex Seats and FlexCredit usage-based features are enabled by underlying Glean Platform capabilities. Glean Platform capabilities are not separately licensed, rather their usage to support Enterprise Flex Seats and FlexCredit features are included in both the price of Seats and FlexCredits to support these features.

|                                 | Feature                                  | Usage Model (and Limits)                                                                                                                                                       | Capabilities                                                                                                                                    |
| ------------------------------- | ---------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------- |
| **Glean Platform Capabilities** | **Glean Search**                         | Usage licensed and governed by limits in Glean Assistant, Glean Agents and Glean APIs                                                                                          | - Hybrid search index<br />- Enterprise graph and Personal graphs                                                                               |
|                                 | **Glean Agent Infrastructure**           |                                                                                                                                                                                | - Agent engine<br />- Agent builder<br />- Agent orchestration<br />- Agent observability                                                       |
|                                 | **Model Hub**                            |                                                                                                                                                                                | - Access to leading models for Glean Assistant and Agents<br />- Glean Universal Model Key                                                      |
|                                 | **Memory**                               | **Saved memories** included in seat.<br /><br />**Learned memories** consume FlexCredits at current rate card. Free through November 6, 2026. Billing begins November 7, 2026. | - Saved memories (included in seat)<br />- Learned memories (consumes FlexCredits)                                                              |
|                                 | **Connections, Tools**                   | Usage licensed and governed by limits in Glean Assistant, Glean Agents and Glean APIs                                                                                          | - Indexing connectors<br />- Federated search connectors<br />- Live query connectors<br />- Native tools in applications<br />- MCP-host tools |
|                                 | **MCP Support**                          |                                                                                                                                                                                | - Hosted MCP Server<br />- MCP Host support for tools<br />- MCP directory                                                                      |
|                                 | **Admin console and Insights Dashboard** |                                                                                                                                                                                | - Sensitive findings dashboard<br />- AI security models                                                                                        |
|                                 | **Glean Protect**                        |                                                                                                                                                                                | - Data protection and governance<br />- Permissions enforcement<br />- Compliance and certifications                                            |
| **Glean Protect+**              | **Protect+**                             | Licensed site-wide as an annual fee                                                                                                                                            | - Sensitive content models, dashboards, and auto-remediation<br />- Prompt injection, jailbreak, and toxic content protection                   |
| **Premium Support**             | **Premium Support**                      | Licensed site-wide as an annual fee                                                                                                                                            | - 24x7 availability<br />- 1-hour critical issue response SLA                                                                                   |

## FlexCredits[​](#flexcredits "Direct link to FlexCredits")

FlexCredits unlock advanced, pay-per-use capabilities for every user on the Glean Platform. FlexCredits are shared and pooled at the organizational level, and make it simple for users to access advanced features and additional consumption beyond included seat capabilities.

Enterprise Flex Agreements always include a generous base pool of FlexCredits for the organization, so every user can make daily use of advanced capabilities. Additional FlexCredits can be added at any time as needed by purchasing additional FlexCredit Packs.

Metered capabilities on the Glean Platform consume FlexCredits at runtime, on either a fixed basis per run, or on a variable basis depending upon the complexity of the AI task. FlexCredit consumption per capability is outlined in the Rate Card below.

FlexCredits are a measure of the complexity of the tasks Glean performs for each query, capability, or Agent run, and vary depending on the complexity of agentic task planning, understanding, and orchestration; data indexed, searched, and retrieved; quality, evals, security, and governance analysis and enforcements; response synthesis; tools used and actions taken in connected applications; as well as underlying compute and LLM infrastructure used. Because delivering Assistant responses and Glean Agent outcomes exercise the entire Glean Platform, FlexCredits pay for the usage of the entire platform’s capabilities to deliver the AI outcomes at hand.

Infrastructure costs are a minor portion of a FlexCredit’s total value, however FlexCredits are discounted for customers who choose to supply their own LLM keys and/or self-host Glean in their private cloud instance to compensate for compute and model infrastructure costs the customer bears.

### Rate Card[​](#rate-card "Direct link to Rate Card")

This rate card outlines the current rates for Glean features and capabilities with Glean Enterprise Flex. Rates may be adjusted by Glean on a periodic basis, new capabilities will be added as they are made available, and typical consumption rates will be updated occasionally as shifting trends are observed across the user base.

On the Glean Universal Model Key, Deep Research has no separate rate. Glean bills the run as a Thinking Mode Assistant Query for the model in the chat.

| Capability/Feature                                                  | Unit                                                | FlexCredits per unit usage            |                  | Typical FlexCredits consumed per unit usage |               |
| ------------------------------------------------------------------- | --------------------------------------------------- | ------------------------------------- | ---------------- | ------------------------------------------- | ------------- |
|                                                                     |                                                     | from Glean Assistant or Embedded Apps | from Client APIs | 50 percentile                               | 90 percentile |
| **Basic Search Query**                                              | Query                                               | 0 (Unlimited)                         | 1                | N/A                                         | N/A           |
| **Fast Mode Assistant Query**                                       | Query                                               | 0 (Unlimited)                         | Variable         | \~3                                         | \~15          |
| **Thinking Mode Assistant Query** (Basic/Standard Models)           | Query, including answering any clarifying questions | Variable                              |                  | \~7                                         | \~26          |
| **Thinking Mode Assistant Query** (Premium Models)                  | Query, including answering any clarifying questions | Variable                              |                  | \~35                                        | \~120         |
| **Adaptive Reasoning Mode Assistant Query** (Basic/Standard Models) | Query, including answering any clarifying questions | Variable                              |                  | \~11                                        | \~38          |
| **Adaptive Reasoning Mode Assistant Query** (Premium Models)        | Query, including answering any clarifying questions | Variable                              |                  | \~26                                        | \~83          |
| **Voice Session**                                                   | Session                                             | Variable                              |                  | \~3                                         | \~26          |
| **Meeting Notes**                                                   | Meeting                                             | Variable                              |                  | \~9                                         | \~18          |
| **Code Writer Query**                                               | Query                                               | Variable                              |                  | \~9                                         | \~32          |
| **Image Generation Query**                                          | Query                                               | Variable                              |                  | \~7                                         | \~9           |
| **Slide Generation Query**                                          | Query                                               | Variable                              |                  | \~45                                        | \~142         |
| **Memory & personalization**                                        | Monthly active user                                 | Variable                              |                  | \~5                                         | \~10          |
| **Glean Agent Run**                                                 | Run                                                 | Variable                              |                  | \~7                                         | \~114         |

### Model Tiers[​](#model-tiers "Direct link to Model Tiers")

We provide a wide range of models for Glean Assistant and Glean Agents that are categorized into Basic, Standard, and Premium based on their reasoning capabilities and overall cost to run.

For Glean Assistant the use of Basic and Standard models in fast mode are included in Enterprise Flex Seats, while using Premium models incurs FlexCredits. When using Glean's auto model selector, Glean will select the right model for a given task, balancing reasoning capabilities, cost efficiency, and reliability. When Premium models are auto selected, FlexCredits will be consumed. All Premium models can be disabled in the **Admin console**.

For Glean Agents, each agent run uses a variable number of FlexCredits, determined by the complexity of an agent including how many connectors it searches, how many steps it takes, how much memory it maintains, how many tools it executes, and the model used for each step. Agents that use higher-tiered models will consume more FlexCredits than agents that use lower-tiered models.

| Model Tier   | Model Family                                           | Models                                                                                                                                                                                                                                                                                                                                                   |
| ------------ | ------------------------------------------------------ | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Basic**    | **Glean**                                              | - Waldo (customers on Glean Universal Model Key)                                                                                                                                                                                                                                                                                                         |
|              | **OpenAI** (via Azure or OpenAI)                       | - GPT 5 mini<br />- GPT 5 nano<br />- GPT 4.1 mini<br />- GPT 4.1 nano<br />- GPT 4o mini<br />- o3-mini                                                                                                                                                                                                                                                 |
|              | **Google Gemini** (via Google Vertex AI)               | - Gemini 3 Flash Preview<br />- Gemini 2.5 Flash<br />- Gemini 2.5 Flash Lite Preview                                                                                                                                                                                                                                                                    |
|              | **Anthropic** (via Google Vertex AI or Amazon Bedrock) | - Claude 4.5 Haiku                                                                                                                                                                                                                                                                                                                                       |
|              | **Amazon**                                             | - Amazon Nova Pro 1.0                                                                                                                                                                                                                                                                                                                                    |
|              | **Open** (via Fireworks or Baseten)                    | - Qwen3.6-35B-A3B                                                                                                                                                                                                                                                                                                                                        |
|              | **DeepSeek**                                           | - R-1                                                                                                                                                                                                                                                                                                                                                    |
| **Standard** | **OpenAI** (via Azure or OpenAI)                       | - GPT 6 Luna<br />- GPT 5.6 Luna<br />- GPT 5.4 mini<br />- GPT 5.2<br />- GPT 5.1<br />- GPT 5<br />- GPT 4.1<br />- GPT 4o<br />- o3<br />- o4-mini                                                                                                                                                                                                    |
|              | **Google Gemini** (via Google Vertex AI)               | - Gemini 3.1 Pro<br />- Gemini 2.5 Pro                                                                                                                                                                                                                                                                                                                   |
|              | **Open** (via Fireworks or Baseten)                    | - GLM 5.3 Flash<br />- GLM 5.2<br />- Nemotron 3 Ultra<br />- DeepSeek V4.1 Flash                                                                                                                                                                                                                                                                        |
| **Premium**  | **Glean**                                              | - Waldo (customers on Customer Key)                                                                                                                                                                                                                                                                                                                      |
|              | **OpenAI** (via Azure or OpenAI)                       | - GPT 6 Astra<br />- GPT 6 Sol<br />- GPT 5.6 Sol<br />- GPT 5.6 Terra<br />- GPT 5.5<br />- GPT 5.4<br />- o1<br />- GPT Live 1<br />- GPT Image 2.5<br />- GPT Image 2<br />- GPT Image 1.5<br />- GPT Realtime 2.1<br />- GPT Realtime 2<br />- GPT Realtime 1.5<br />- GPT 4o Transcribe<br />- GPT Transcribe<br />- GPT 4o Mini TTS<br />- Whisper |
|              | **Google Gemini** (via Google Vertex AI)               | - Gemini 4 Argon<br />- Nano Banana Pro (Gemini 3 Pro Image)<br />- Gemini 3.8 Flash<br />- Gemini 3.7 Flash<br />- Gemini 3.6 Flash<br />- Gemini 3.5 Flash<br />- Gemini 3.5 Flash Lite<br />- Gemini 3.1 Flash Image<br />- Gemini 2.5 Flash Image                                                                                                    |
|              | **Anthropic** (via Google Vertex AI or Amazon Bedrock) | - Claude 5.5 Opus<br />- Claude 5 Opus<br />- Claude 4.8 Opus<br />- Claude 4.7 Opus<br />- Claude 4.6 Opus<br />- Claude 5 Sonnet<br />- Claude 5.5 Sonnet<br />- Claude 4.6 Sonnet<br />- Claude 5 Fable<br />- Claude 5.1 Fable                                                                                                                       |
|              | **Deepgram**                                           | - Nova-3 Multilingual                                                                                                                                                                                                                                                                                                                                    |
|              | **Open** (via Fireworks or Baseten)                    | - Kimi K3<br />- GLM 5.3                                                                                                                                                                                                                                                                                                                                 |

Model tier for each model is subject to change. Premium models are provided to Glean preview period customers at Glean's discretion.

## Legacy Glean Enterprise customers[​](#legacy-glean-enterprise-customers "Direct link to Legacy Glean Enterprise customers")

In addition to the features included in Glean Enterprise, at Glean's discretion, you will have access to the following Enterprise Flex capabilities through the length of your current term at which point, you will need to move entirely to Glean Enterprise Flex.

These capabilities were launched as part of Glean Enterprise Flex, are not included in Glean Enterprise, and are provided solely at Glean's discretion. At the point that you move to Glean Enterprise Flex, you will receive an allocation of base credits as part of your Enterprise Flex Seat. Any balance of FlexCredits provided by Glean prior to your Enterprise Flex upgrade does not entitle you to these features.

### Enterprise Flex capabilities[​](#enterprise-flex-capabilities "Direct link to Enterprise Flex capabilities")

With Enterprise Flex, you have access to advanced capabilities:

|                     | Feature                                                          | Usage Model (and Limits)                                                                                                                                                                                                                                | Capabilities                                                                                                                                                                         | Access Surfaces                                                                                                                                       |
| ------------------- | ---------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Glean Assistant** | **Thinking Mode Queries&#x20;**&#x77;/ Standard Models           | **Included,&#x20;**&#x75;p to 100/user/week\*<br />Excess usage consumes FlexCredits at current rate card                                                                                                                                               | - Search (all enterprise + world data)<br />- Chat<br />- Doc upload<br />- Image understanding<br />- Data analysis<br />- Canvas                                                   | - Browser (App, Companion, Sidebar)<br />- Desktop App<br />- Mobile App<br />- “Glean In..” embedded apps                                            |
|                     | **Thinking Mode Queries&#x20;**&#x77;/ Premium Models            | **Consumes FlexCredits&#x20;**&#x61;t current rate card                                                                                                                                                                                                 | - Search (all enterprise + world data)<br />- Chat<br />- Doc upload<br />- Image understanding<br />- Image generation<br />- Data analysis<br />- Canvas                           | - Browser (App, Companion, Sidebar)<br />- Desktop App<br />- Mobile App<br />- “Glean In..” embedded apps                                            |
|                     | **Adaptive Reasoning Mode Queries&#x20;**&#x77;/ Standard Models | **Included,&#x20;**&#x75;p to 100/user/week\*<br />Excess usage consumes FlexCredits at current rate card                                                                                                                                               | - Search (all enterprise + world data)<br />- Chat<br />- Doc upload<br />- Image understanding<br />- Data analysis<br />- Canvas                                                   | - Browser (App, Companion, Sidebar)<br />- Desktop App<br />- Mobile App<br />- “Glean In..” embedded apps                                            |
|                     | **Adaptive Reasoning Mode Queries&#x20;**&#x77;/ Premium Models  | **Consumes FlexCredits&#x20;**&#x61;t current rate card                                                                                                                                                                                                 | - Search (all enterprise + world data)<br />- Chat<br />- Doc upload<br />- Image understanding<br />- Image generation<br />- Data analysis<br />- Canvas                           | - Browser (App, Companion, Sidebar)<br />- Desktop App<br />- Mobile App<br />- “Glean In..” embedded apps                                            |
|                     | **Code Writer Query**                                            | **Consumes FlexCredits&#x20;**&#x61;t current rate card                                                                                                                                                                                                 | - Code generation                                                                                                                                                                    | - Browser<br />- Desktop App<br />- Mobile App                                                                                                        |
|                     | **Slide Generation**                                             | **Consumes FlexCredits&#x20;**&#x61;t current rate card                                                                                                                                                                                                 | - Slide generation                                                                                                                                                                   | - Canvas                                                                                                                                              |
|                     | **Deep Research**                                                | **Billed as an Assistant query** on the Glean Universal Model Key. Standard models follow Assistant terms. Premium models consume FlexCredits.<br /><br />On a Customer Key, **consumes FlexCredits** per run while Deep Research is still a chat mode. | - Research report generations<br />- Canvas editing<br />- Output to external editors                                                                                                | - Browser<br />- Desktop App<br />- Mobile App                                                                                                        |
|                     | **Meeting Notes**                                                | **Consumes FlexCredits** at current rate card                                                                                                                                                                                                           | - Generate near real-time transcriptions from meetings<br />- Create summaries and action items from transcripts<br />- Meeting notes become Glean artifacts and live in the Library | - Desktop App                                                                                                                                         |
| **Glean Agents**    | **Advanced Agent Runs**                                          | **Consumes FlexCredits** at current rate card                                                                                                                                                                                                           | - Agent orchestration<br />- Native and MCP tool use<br />- Agent triggers<br />- Agent looping (beta)                                                                               | - Browser<br />- Desktop App<br />- Mobile App<br />- Assistant queries that trigger an Agent<br />- “Glean In..” embedded apps that trigger an agent |

* Thinking Queries that consume > 30 FlexCredits will be counted as multiple queries
* One prompt & response forms a single query, asking follow-up queries are counted as additional queries
* Responding to clarifying questions in a Thinking Query are part of the original query
* For Assistant queries that route to an agent, the agent run will consume FlexCredits
* Glean provides additional FlexCredits for customers who choose to supply their own LLM keys to compensate for compute and model infrastructure costs the customer bears
* On the Glean Universal Model Key, the monthly quota does not apply. Glean bills the run as an Assistant query for the model in the chat. Customer Key organizations that still use the chat mode keep the monthly quota.

### Rate Card[​](#rate-card-1 "Direct link to Rate Card")

This rate card outlines the current rates for Glean features and capabilities that consume FlexCredits. Rates may be adjusted by Glean on a periodic basis, new capabilities will be added as they are made available, and typical consumption rates will be updated occasionally as shifting trends are observed across the user base.

On the Glean Universal Model Key, Deep Research has no separate rate. Glean bills the run as a Thinking Mode Assistant Query for the model in the chat.

| Capability / Feature                                                | Unit                                                | FlexCredits per unit usage            |                  | Typical FlexCredits consumed per unit usage |                 |
| ------------------------------------------------------------------- | --------------------------------------------------- | ------------------------------------- | ---------------- | ------------------------------------------- | --------------- |
|                                                                     |                                                     |                                       |                  | 50th percentile                             | 90th percentile |
|                                                                     |                                                     | from Glean Assistant or Embedded Apps | from Client APIs |                                             |                 |
| **Thinking Mode Assistant Query** (Basic/Standard Models)           | Query, including answering any clarifying questions | Variable                              |                  | \~7                                         | \~26            |
| **Thinking Mode Assistant Query&#x20;**(Premium Models)             | Query, including answering any clarifying questions | Variable                              |                  | \~35                                        | \~120           |
| **Adaptive Reasoning Mode Assistant Query** (Basic/Standard Models) | Query, including answering any clarifying questions | Variable                              |                  | \~11                                        | \~38            |
| **Adaptive Reasoning Mode Assistant Query** (Premium Models)        | Query, including answering any clarifying questions | Variable                              |                  | \~26                                        | \~83            |
| **Voice Session**                                                   | Session                                             | Variable                              |                  | \~3                                         | \~26            |
| **Meeting Notes**                                                   | Meeting                                             | Variable                              |                  | \~9                                         | \~18            |
| **Code Writer Query**                                               | Query                                               | Variable                              |                  | \~9                                         | \~32            |
| **Image Generation Query**                                          | Query                                               | Variable                              |                  | \~7                                         | \~9             |
| **Slide Generation Query**                                          | Query                                               | Variable                              |                  | \~45                                        | \~142           |
| **Advanced Glean Agent Run**                                        | Run                                                 | Variable                              |                  | \~150                                       | \~450           |
| **Memory & personalization**                                        | Monthly active user                                 | Variable                              |                  | \~5                                         | \~10            |

### Model Tiers[​](#model-tiers-1 "Direct link to Model Tiers")

We provide a wide range of models for Glean Assistant and Glean Agents that are categorized into Basic, Standard, and Premium based on their reasoning capabilities and overall cost to run.

For Glean Assistant the use of Basic and Standard models in fast mode are included in Glean Enterprise, while using Premium models incurs FlexCredits. Premium models are provided to legacy Glean Enterprise customers at Glean's discretion. When using Glean's auto model selector, Glean will select the right model for a given task, balancing reasoning capabilities, cost efficiency, and reliability. When Premium models are auto selected, FlexCredits will be consumed. All Premium models can be disabled in the **Admin console**.

| Model Tier   | Model Family                                           | Models                                                                                                                                                                                                                                                                                                                                                                                    |
| ------------ | ------------------------------------------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Basic**    | **Glean**                                              | - Waldo (customers on Glean Universal Model Key only)                                                                                                                                                                                                                                                                                                                                     |
|              | **OpenAI&#x20;**(via Azure or OpenAI)                  | - GPT 5 mini<br />- GPT 5 nano<br />- GPT 4.1 mini<br />- GPT 4.1 nano<br />- GPT 4o mini<br />- o3-mini                                                                                                                                                                                                                                                                                  |
|              | **Google Gemini** (via Google Vertex AI)               | - Gemini 3 Flash Preview<br />- Gemini 2.5 Flash<br />- Gemini 2.5 Flash Lite Preview                                                                                                                                                                                                                                                                                                     |
|              | **Anthropic** (via Google Vertex AI or Amazon Bedrock) | - Claude 4.5 Haiku                                                                                                                                                                                                                                                                                                                                                                        |
|              | **Amazon**                                             | - Amazon Nova Pro 1.0                                                                                                                                                                                                                                                                                                                                                                     |
|              | **DeepSeek**                                           | - R-1                                                                                                                                                                                                                                                                                                                                                                                     |
|              | **Open** (via Fireworks or Baseten)                    | - Qwen3.6-35B-A3B                                                                                                                                                                                                                                                                                                                                                                         |
| **Standard** | **OpenAI** (via Azure or OpenAI)                       | - GPT 6 Luna<br />- GPT 5.6 Luna<br />- GPT 5.4 mini<br />- GPT 5.2<br />- GPT 5.1<br />- GPT 5<br />- GPT 4.1<br />- GPT 4o<br />- o3<br />- o4-mini                                                                                                                                                                                                                                     |
|              | **Google Gemini** (via Google Vertex AI)               | - Gemini 3.1 Pro<br />- Gemini 2.5 Pro                                                                                                                                                                                                                                                                                                                                                    |
|              | **Open** (via Fireworks or Baseten)                    | - GLM 5.3 Flash<br />- GLM 5.2<br />- Nemotron 3 Ultra<br />- DeepSeek V4.1 Flash                                                                                                                                                                                                                                                                                                         |
| **Premium**  | **OpenAI** (via Azure or OpenAI)                       | - GPT 6 Astra (customers on Customer Key only)<br />- GPT 6 Sol<br />- GPT 5.6 Sol<br />- GPT 5.6 Terra<br />- GPT 5.5<br />- GPT 5.4<br />- o1<br />- GPT Live 1<br />- GPT Image 2.5<br />- GPT Image 2<br />- GPT Image 1.5<br />- GPT Realtime 2.1<br />- GPT Realtime 2<br />- GPT Realtime 1.5<br />- GPT 4o Transcribe<br />- GPT Transcribe<br />- GPT 4o Mini TTS<br />- Whisper |
|              | **Google Gemini** (via Google Vertex AI)               | - Gemini 4 Argon<br />- Nano Banana Pro (Gemini 3 Pro Image)<br />- Gemini 3.8 Flash<br />- Gemini 3.7 Flash<br />- Gemini 3.6 Flash<br />- Gemini 3.5 Flash<br />- Gemini 3.5 Flash Lite<br />- Gemini 3.1 Flash Image<br />- Gemini 2.5 Flash Image                                                                                                                                     |
|              | **Anthropic** (via Google Vertex AI or Amazon Bedrock) | - Claude 5.5 Opus<br />- Claude 5 Opus<br />- Claude 4.8 Opus<br />- Claude 4.7 Opus<br />- Claude 4.6 Opus<br />- Claude 5 Sonnet<br />- Claude 5.5 Sonnet<br />- Claude 4.6 Sonnet<br />- Claude 5 Fable (customers on Customer Key only)<br />- Claude 5.1 Fable (customers on Customer Key only)                                                                                      |
|              | **Deepgram**                                           | - Nova-3 Multilingual                                                                                                                                                                                                                                                                                                                                                                     |
|              | **Open** (via Fireworks or Baseten)                    | - Kimi K3<br />- GLM 5.3                                                                                                                                                                                                                                                                                                                                                                  |

Model tier for each model is subject to change.
