# Glean > Glean Documentation - [Glean](/index.md) ## administration ### about The Admin Console is where all enterprise-wide configuration for the Glean platform occurs. - [About the Admin Console](/administration/about.md): The Admin Console is where all enterprise-wide configuration for the Glean platform occurs. ### actions - [OAuth options for tools](/administration/actions/setup-actions/choose-central-or-custom-oauth.md): Choose between central OAuth and custom OAuth for OAuth-based tools, review connector support, and understand default token lifetimes. ### agent-identity Run Glean agents on scoped, admin-managed service credentials instead of borrowed user credentials in connected apps. - [Agent identity](/administration/agent-identity.md): Run Glean agents on scoped, admin-managed service credentials instead of borrowed user credentials in connected apps. - [Set up Atlassian service credential](/administration/agent-identity/atlassian.md): Configure an Atlassian service-account API key so Glean agents can interact with Jira and Confluence through Atlassian's hosted MCP server under a non-human identity. - [Set up Datadog service credential](/administration/agent-identity/datadog.md): Configure Datadog API and Application keys so Glean agents can query logs, metrics, traces, monitors, and dashboards through Datadog's remote MCP server under a service account. - [Set up GCP BigQuery service credential](/administration/agent-identity/gcp-bigquery.md): Configure GCP service account impersonation so Glean agents can query BigQuery datasets. - [Set up GCP cloud logging service credential](/administration/agent-identity/gcp-service-account.md): Configure GCP service account impersonation and register it as a service credential in Glean so agents can call GCP APIs. - [Set up GCP Storage service credential](/administration/agent-identity/gcp-storage.md): Configure GCP service account impersonation so Glean agents can read Cloud Storage buckets and objects. - [Set up GitHub service credential](/administration/agent-identity/github-app.md): Let Glean agents read GitHub repository data using a GitHub app. - [Set up Gong service credential](/administration/agent-identity/gong.md): Let Glean agents read Gong calls, transcripts, users, and stats using a workspace API key. - [Set up Grafana service credential](/administration/agent-identity/grafana.md): Configure a Grafana Cloud service account API key so Glean agents can query dashboards, alerts, traces, and metrics through Grafana's MCP server under a non-human identity. - [Set up Intercom service credential](/administration/agent-identity/intercom.md): Configure an Intercom workspace Access Token so Glean agents can manage conversations, contacts, and tickets through Intercom's hosted MCP server under a non-human identity. - [Set up Salesforce service credential](/administration/agent-identity/salesforce.md): Let Glean agents call the Salesforce REST API using a connected App. - [Set up Sentry service credential](/administration/agent-identity/sentry.md): Configure a Sentry Internal Integration auth token so Glean agents can read issues, events, and releases from Sentry under a non-human identity. - [Set up Slack service credential](/administration/agent-identity/slack-app.md): Create a Slack app and register it as a service credential in Glean so agents can read and post in Slack channels. - [Set up Snowflake service credential](/administration/agent-identity/snowflake.md): Let Glean agents run read-only SQL against Snowflake using a service user with key-pair authentication. - [Set up Microsoft Teams service credential](/administration/agent-identity/teams.md): Let Glean agents access Microsoft Teams data using an application identity. ### assistant - [Bring Your Own Key (BYOK)](/administration/assistant/configuration/byok.md): You can opt to use an LLM key for your desired LLM provider as long as the provider is supported by Glean. - [Chat History](/administration/assistant/configuration/chat-history.md): By default, all conversations between your users and Glean as well as agent runs are saved so that they can be referred back to by the user later. - [Restrict LLM access to content](/administration/assistant/configuration/content-restrictions.md): Exclude specific content from Glean Assistant and Agents responses while keeping it available in search results. - [Configure custom instructions](/administration/assistant/configuration/custom-instructions.md): You can provide Glean with up to 5 custom instructions to better align its behavior with your enterprise requirements. - [Enable or disable Deep Research](/administration/assistant/configuration/deep-research.md): Learn how to enable and disable Deep Research in Glean. - [Live or federated fetch](/administration/assistant/configuration/live-or-federated-fetch.md): Allow users to access and interact with linked files in Glean without indexing them. - [Configure memory settings](/administration/assistant/configuration/memory-personalization.md): Configure organization-level settings for Glean memory and personalization - [Data analysis overview](/administration/assistant/data-analysis/about-data-analysis.md): Learn how to analyze structured data, including CSV, XLSX, and JSON files, using Glean's data analysis capabilities in Assistant - [File security](/administration/assistant/data-analysis/file-security.md): Learn about the secure, isolated environment used for executing code in Glean's Data Analysis feature - [Technical overview](/administration/assistant/data-analysis/technical-overview.md): Technical architecture and implementation details of the Data Analysis capability in Assistant - [Adaptive Reasoning](/administration/assistant/features/adaptive-reasoning.md): Learn about adaptive reasoning in Glean Assistant and Waldo, the Glean model that powers it. - [Agentic reasoning engine](/administration/assistant/features/agentic-reasoning.md): Agentic reasoning engine updates - [Agentic engine in the Chat API](/administration/assistant/features/chat-api-agentic-engine.md): Enable Glean's agentic engine for Chat API requests and confirm it's active in responses. - [Chat Sharing](/administration/assistant/features/chat-sharing.md): Admin guide to enabling and managing Chat Sharing for your organization. - [Code Writer](/administration/assistant/features/code-writer.md): Learn about Glean's capability to write code and open draft pull requests in GitHub. - [Image Rendering in Glean: Admin Configuration Guide](/administration/assistant/features/contextual-images.md): Display relevant visuals directly alongside your answers - [Agentic Engine V2 Token Consumption](/administration/assistant/features/engine-pricing.md): Learn about Agentic Engine V2's impact on token consumption and pricing - [File upload](/administration/assistant/features/file-upload.md): Enable file upload so users can upload and analyze local files in Glean Assistant. - [Notifications](/administration/assistant/features/notifications.md): Configure user notifications for agents and Deep Research - [Real-time content retrieval](/administration/assistant/features/real-time-content-retrieval.md): for GDrive and Box - [Real-time voice](/administration/assistant/features/real-time-voice.md): Configure real-time voice conversations for your organization - [Slide deck generation](/administration/assistant/features/slide-deck-generation.md): Configure slide deck generation so users can create on-brand presentations from Glean. - [Connect Databricks Genie to Glean Assistant](/administration/assistant/warehouse-data/connect-databricks-genie-to-glean-assistant.md): Set up the Databricks connector and tools so Glean Assistant can route natural-language questions to your Databricks Genie spaces. - [Connect Snowflake to Glean](/administration/assistant/warehouse-data/connect-snowflake-to-glean-assistant.md): Set up Snowflake OAuth, roles, and the Snowflake tools so Glean can run read-only queries against your warehouse. ### configure-llms Configure model access and select models for workflows in the Model Hub. - [Configure LLMs in the Model Hub](/administration/configure-llms.md): Configure model access and select models for workflows in the Model Hub. ### customization - [branding](/administration/customization/branding.md) ### developer - [API Tokens](/administration/developer/api-tokens.md): If you'd like to search over an internal tool or an app that Glean doesn't natively support, you can do this by using our indexing REST API, which sends Glean documents via HTTP requests. - [Keycloak Credentials](/administration/developer/keycloak-credentials.md): This document explains how to update or rotate the credentials of your existing custom keycloak authentication. Once the KEYCLOAK authentication is configured in the initial setup, it's not editable from the UI. ### feature-rollouts Learn how to enable, manage access to, and disable beta features and managed rollouts, including lifecycle stages and enrollment options. - [Self-serve beta features and managed rollouts](/administration/feature-rollouts.md): Learn how to enable, manage access to, and disable beta features and managed rollouts, including lifecycle stages and enrollment options. ### gce-logs - [Overview](/administration/gce-logs/data-dictionary.md): Glean's usage analytics log provides a structured, easy-to-analyze record of key user tools such as searches, clicks, chats, and feedback. These logs enable clients to measure engagement, improve adoption, and build custom dashboards for internal analysis. - [Event Schemas](/administration/gce-logs/data-dictionary-detailed.md): Each record in the log contains several fields that are added by default by the Google Logging API and are not useful for Glean usage analysis. - [Sample Queries](/administration/gce-logs/data-dictionary-examples.md): The following examples illustrate BigQuery queries for common analytics, assuming logs have been copied to a table called gleancustomerevent_table. - [Insights Production Queries](/administration/gce-logs/insights-production-queries.md): These are self-contained BigQuery SQL queries that you can run directly against your - [Understanding the New WorkflowRun Log](/administration/gce-logs/migrating-to-workflowrun-logs.md): Learn about the new WorkflowRun event type and how to use them in your analytics. ### identity - [People data attribute mapping](/administration/identity/people-data/attribute-mapping.md): Map attributes from your people connector to Glean attributes so identity information appears correctly across search, profile pages, and ranking signals. - [Okta People Data Tokenless Setup](/administration/identity/people-data/configuration/okta-tokenless.md): Configure Okta as your People Data provider for Glean without use of an API Token - [Sync people data from Entra ID](/administration/identity/people-data/configuration/people-data-entra-id.md): Configure Microsoft Entra ID as your people data source for Glean - [Sync people data from Google Drive](/administration/identity/people-data/configuration/people-data-google-drive.md): Configure Google Drive as your people connector. - [Sync people data from Okta](/administration/identity/people-data/configuration/people-data-okta.md): Configure Okta as your people connector for Glean - [Sync people data from Workday](/administration/identity/people-data/configuration/people-data-workday.md): Configure Workday as your people connector. - [Troubleshoot People Data Issues](/administration/identity/people-data/troubleshooting/people-data-issues.md): Resolve common issues with the synchronization of your people data (company directory) in Glean - [Difference between SSO and People Data in Glean](/administration/identity/people-data/troubleshooting/sso-vs-people-data.md): Understand what SSO controls, what people data controls, and how they work together in Glean. - [User aliases and identity stitching](/administration/identity/people-data/user-aliases.md): Learn how Glean derives user aliases from identity provider directory attributes to stitch identities across tenants and connectors - [About Role Based Access Control (RBAC)](/administration/identity/roles/about.md): Glean offers a robust Role-Based Access Control (RBAC) system that allows for management of user and administrator permissions within the platform - [Administrator Roles](/administration/identity/roles/admin-roles.md): A comprehensive overview of Glean's administrator roles and their associated permissions - [RBAC FAQ](/administration/identity/roles/faq.md): Super Admin - [Group-based permissions](/administration/identity/roles/group-based-permissions.md): Manage roles and feature access at scale using identity provider groups. - [Managing Users](/administration/identity/roles/manage-users.md): The User roles page in the Admin Console allows you to manage users of Glean and their associated roles. - [User Roles](/administration/identity/roles/user-roles.md): An overview of the Member and Moderator roles for Glean platform users, their access rights, and customizable privileges - [About Glean SSO](/administration/identity/sso/about.md): Learn about Single Sign-On (SSO) implementation and configuration options in Glean - [Entra ID (OIDC)](/administration/identity/sso/configuration/entra-id-oidc.md): Step-by-step guide for configuring Microsoft Entra ID as the SSO provider for Glean using OIDC authentication. - [Generic SAML](/administration/identity/sso/configuration/generic-saml.md): Step-by-step guide for configuring any SAML 2.0 identity provider as the SSO provider for Glean. - [Google (OIDC)](/administration/identity/sso/configuration/google-oidc.md): Step-by-step guide for configuring Google Workspace as the SSO provider for Glean using OIDC authentication. - [Okta (OIDC)](/administration/identity/sso/configuration/okta-oidc.md): Step-by-step guide to configuring Okta as the SSO provider for Glean using OIDC — with an automated API token setup or the Glean OIN integration. - [Okta OIDC SSO tokenless setup](/administration/identity/sso/configuration/okta-oidc-tokenless.md): Configure Okta as your SSO provider for Glean without using an API Token - [Okta (SAML)](/administration/identity/sso/configuration/okta-saml.md): Step-by-step guide to configuring Okta as the SSO provider for Glean using SAML 2.0 authentication. - [About OIDC & SAML](/administration/identity/sso/oidc-saml.md): Security Assertion Markup Language (SAML) and OpenID Connect (OIDC) are the two supported protocols for SSO integration in Glean. - [supported-sso-providers](/administration/identity/sso/supported-sso-providers.md) - [Troubleshoot Azure SSO](/administration/identity/sso/troubleshooting/troubleshoot-azure-sso.md): Resolve common Azure Single Sign-On (SSO) authentication issues in Glean ### insights - [Agents insights](/administration/insights/agents.md): Learn how to use Agents insights to monitor agent adoption, quality, and usage across your organization - [Announcements](/administration/insights/announcements.md): Enable announcement authoring, grant users access to create announcements, and troubleshoot Announcement Insights - [Glean tab on Insights](/administration/insights/assistant-insights.md): Understanding the metrics on the Glean tab. - [Departments and Managers views on Insights](/administration/insights/departments-and-managers.md): Learn how to use the Departments and Managers views in Glean Insights to understand adoption and usage across your organization. - [Glean in Support Applications Insights](/administration/insights/glean-in-support-applications.md): The Glean in support applications insights report provides insight into how much your organization is using Glean in Zendesk, Glean in ServiceNow, and Glean in Service Cloud. - [How Glean Calculates Active users](/administration/insights/how-glean-calculates-active-teammates.md) - [Insights Chat](/administration/insights/insights-chat.md): Natural language query interface for Glean platform usage analytics - [LLM Insights](/administration/insights/llm-insights.md): Monitor LLM usage and reliability metrics for your customer key deployment. - [Why MAU Exceeds Employees or Signups](/administration/insights/mau-exceeds-employees.md): Understanding and resolving when Monthly Active Users (MAU) percentage shows over 100% compared to employees or signups - [MCP insights](/administration/insights/mcp-insights.md): Track MCP server usage and adoption across your organization. - [Overview tab on Insights](/administration/insights/overview.md): Understanding the metrics on the Overview tab and answers to some frequently asked questions. ### llm-key-feature-availability Reference matrices showing which Glean Assistant features and model providers are available across the Glean Universal Model Key and Customer Key (BYOK), by cloud environment. - [Feature availability by LLM key, provider, and cloud](/administration/llm-key-feature-availability.md): Reference matrices showing which Glean Assistant features and model providers are available across the Glean Universal Model Key and Customer Key (BYOK), by cloud environment. ### llms Models supported in Glean's Model Hub, availability by hosting environment, and pricing. - [Supported LLMs](/administration/llms.md): Models supported in Glean's Model Hub, availability by hosting environment, and pricing. ### management - [Admin Chat](/administration/management/admin-chat.md): Get self-serve admin support through an embedded chat experience in the Admin Console - [About admin alerts](/administration/management/alerts/admin-alerts.md): Configure and manage alerts for critical events in your Glean instance to maintain optimal performance - [Connector failure alerts](/administration/management/alerts/connector-failure-alerts.md): Understand connector failure alerts, the connectors they cover, and how to resolve and manage them - [LLM provider alerts](/administration/management/alerts/llm-provider-alerts.md): Understand LLM provider alert emails — what triggers them and how to resolve the underlying errors - [Audit Logs](/administration/management/audit-logs/admin-audit-logs.md): Track configuration changes by Admins and Internal Support, troubleshoot issues, and maintain accountability with Glean's audit logging system - [Credits](/administration/management/credits.md): This documentation helps you understand the Admin Console Credits Page (Agent Pricing) - [Company branding](/administration/management/customization/branding.md): Customize the Glean portal to use your company logo and colors. - [Delight features](/administration/management/customization/delight-features.md): Learn what delight features are and how admins can disable them. - [Home page](/administration/management/customization/home-page.md): Customize the layout of the Glean Home Page, including background images, cards, and quick tools. - [About the browser extension](/administration/management/features/browser/about.md): The best way to drive Glean adoption at your company is by deploying the browser extension to their managed devices. - [Deploy the browser extension to managed devices](/administration/management/features/browser/deployment.md): The Glean browser extension can either be manually installed by your users or pushed to managed devices by your IT admin. - [Deploy Glean for Desktop for macOS](/administration/management/features/desktop/macos-deployment.md): Deploy Glean for Desktop to managed Mac computers with a mobile device management solution. - [Deploy Glean for Desktop for Windows](/administration/management/features/desktop/windows-deployment.md): Deploy Glean for Desktop to managed Windows devices with Microsoft Intune or another software-management solution. - [DNS-based Go Links](/administration/management/features/dns-go-links.md): Enable Glean Go Links on any browser or device using go.glean.com or a custom domain, without the browser extension. - [Glean for Desktop](/administration/management/features/glean-for-desktop.md): Glean for Desktop gives your users a spotlight-like search and chat experience on macOS and Windows, available from anywhere on their machine. - [Glean Language Support](/administration/management/features/glean-language-support.md): Use Glean in your preferred language. - [iOS and Android](/administration/management/features/mobile.md): Deploy and configure the Glean mobile apps for iOS and Android, including Microsoft Intune App Protection and Conditional Access setup. - [Configure Microsoft Intune MAM for the Glean mobile app](/administration/management/features/mobile-intune-mam.md): Set up Microsoft Intune Mobile Application Management (MAM) for the Glean mobile app, including App Protection Policies, Microsoft Edge sign-in, and Conditional Access. - [Notifications](/administration/management/features/notifications.md): Configure user notifications for agents and Deep Research - [Maintenance Window Policy](/administration/management/maintenance-windows.md): As a managed SaaS service, Glean automatically updates our services to ensure that the underlying infrastructure is reliable, performant, secure, and up-to-date. Most of these updates are performed while your Glean services are up and running. However, certain software updates like Elasticsearch require a brief service interruption to be completed. These updates are called maintenance. - [Use Anthropic Claude models on Amazon Bedrock](/administration/management/models/provider-setup/amazon-bedrock-setup.md): Configure Glean to use Anthropic Claude models through Amazon Bedrock for direct billing on AWS. - [Use GPT models on Azure OpenAI](/administration/management/models/provider-setup/azure-openai-setup.md): Learn how to configure Glean to use GPT models on Azure OpenAI for direct billing of LLM usage through your Azure account. - [Use Gemini models on Google Vertex AI](/administration/management/models/provider-setup/gemini-setup.md): Configure Glean to use Gemini models through Google Vertex AI with customer-managed billing and authentication. - [Use Anthropic Claude models on Google Vertex AI](/administration/management/models/provider-setup/google-vertex-setup.md): Configure Glean to use Anthropic Claude models through Google Vertex AI. - [Use GPT models on OpenAI](/administration/management/models/provider-setup/open-ai-setup.md): Configure Glean to use OpenAI GPT models through your own OpenAI account for direct billing and capacity management on GCP or AWS. - [Troubleshoot LLM provider errors](/administration/management/models/provider-setup/troubleshoot-llm-provider-errors.md): Resolve common errors when connecting Glean to your LLM provider, including invalid API keys, deployment mismatches, and rate limits. - [Admin notifications dashboard](/administration/management/notifications/admin-notifications-dashboard.md): Monitor connector health and system status with real-time, actionable notifications on the Admin console dashboard. - [Export Org Chart data](/administration/management/people-and-teams/org-chart/org-chart-export.md): Learn how to export organizational chart data to CSV files in Glean's admin interface - [Visibility controls](/administration/management/people-and-teams/profiles/visibility-controls.md): Learn how to modify user profile attributes and social profile visibility - [Configure Teams](/administration/management/people-and-teams/teams/configure-teams.md): Enable team collaboration and discovery by configuring team pages in Glean - [Enterprise Flex dashboard](/administration/management/usage/flexcredits-dashboard.md): View and understand how your organization uses FlexCredits over time - [Glean Core Suite & Model Hub dashboard](/administration/management/usage/gleancoresuite-dashboard.md): View and understand how your organization uses Glean over time - [Set usage limits and alerts](/administration/management/usage/set-usage-limits-and-alerts.md): Configure usage alerts and limits for your organization, users, and agents from the Usage dashboard. ### managing-agents - [Managing agent access](/administration/managing-agents/agent-access.md) - [Sharing agents with identity provider groups](/administration/managing-agents/agent-group-sharing.md): Share agents with Google Groups or Azure Active Directory/Entra ID groups so the right teams get access without adding people individually. - [Glean Auto-Routing to Agents](/administration/managing-agents/agent-routing.md): Learn how to configure Glean to automatically route user questions to specialized, custom-built agents for faster and more accurate answers. - [Deleting and restoring agents](/administration/managing-agents/deleting-and-restoring-agents.md): Describes what happens when you delete an agent, how to delete inactive agents in bulk, the 60-day soft delete window, and how admins can restore or permanently remove agents. - [Manage Featured Agents in the Agent Library](/administration/managing-agents/featured-agents.md): Learn how to manage Featured Agents in the Agent Library - [How an App is translated to an Agent](/administration/managing-agents/how-an-app-is-translated-to-an-agent.md) - [Managing agent library](/administration/managing-agents/managing-agent-library.md): Learn to design a Library that avoids agent sprawl and makes high-quality agents easy to discover. - [Review and publish changes to shared agents](/administration/managing-agents/review-and-publish-agents.md): Control how changes to shared agents are reviewed and published before they go live to end users. ### managing-skills - [Share Skills](/administration/managing-skills/share-skills.md): Share Skills with departments, organizations, or specific groups and control who can access them. - [Set up Skills and manage access](/administration/managing-skills/skills-roles.md): How to set up Skills and manage Skills access. ### model-deprecation Learn how Glean handles model deprecation, including notification timelines, migration paths, and tools needed for assistants and agents - [Model deprecation](/administration/model-deprecation.md): Learn how Glean handles model deprecation, including notification timelines, migration paths, and tools needed for assistants and agents ### model-exclusion Exclude or restrict specific models for Glean Assistant and Agents - [Exclude or restrict models](/administration/model-exclusion.md): Exclude or restrict specific models for Glean Assistant and Agents ### oauth - [Glean OAuth Authorization Server](/administration/oauth/authorization-server.md): Glean can act as an OAuth 2.1 Authorization Server (issuing access tokens) and as the Resource Server (validating them), while delegating user authentication to your configured Single Sign-On (SSO) Identity Provider (IdP) using OpenID Connect (OIDC) or Security Assertion Markup Language (SAML). - [Dynamic Client Registration](/administration/oauth/dynamic-client-registration.md): Control which MCP host applications can dynamically register with the Glean OAuth authorization server - [User Connector Authentication for Headless Integrations](/administration/oauth/headless-datasource-auth.md): When you use Glean in a headless way (custom UI, Web SDK, or API-only), users still need to authorize certain connectors (for example, Slack RTS, GitHub) so Glean can access their private data on their behalf. - [OAuth with IdP-issued tokens](/administration/oauth/oauth-idp.md): Customers can register an OAuth 2.1 (OAuth) application in their enterprise Identity Provider (IdP) and enable Glean to accept those IdP-issued access tokens for Client API calls. Glean validates and enforces permissions for user-scoped tokens; token lifecycle (issuance, expiry, refresh) is governed by your IdP. - [OAuth Overview](/administration/oauth/oauth-overview.md): Glean supports OAuth 2.1 for authenticating requests to the Client API and for connecting Model Context Protocol (MCP) host applications to Glean's Remote MCP Servers. - [Static OAuth clients](/administration/oauth/static-client-registration.md): Create and manage static OAuth clients in the Admin Console - [Get tokens with a static OAuth client](/administration/oauth/static-client-token-example.md): Complete the authorization code flow with PKCE by using a static OAuth client ### platform - [Glean A2A server](/administration/platform/a2a-server.md): The Glean A2A server lets external AI platforms invoke Glean Assistant as a remote agent using the open Agent2Agent (A2A) protocol. Once an administrator turns it on, A2A-capable platforms such as Google Gemini Enterprise and Microsoft Copilot Studio can discover Glean Assistant and send it questions on behalf of your users — so people can ask Glean from whichever AI surface their organization standardizes on. - [Configure the Glean A2A server](/administration/platform/configure-a2a.md): Turn on the Glean A2A server to connect Glean Assistant to an external AI platform such as Google Gemini Enterprise or Microsoft Copilot Studio. For how the A2A server works and how requests are authenticated, see Glean A2A server. - [Embedded integrations Home](/administration/platform/embedded-integrations.md): How to configure and set up Embedded integrations for your team. - [Configure Glean in GitHub Copilot](/administration/platform/embedded-integrations/github-copilot-extension-install.md): Learn how to configure Glean in GitHub Copilot. - [Configure Glean in Augment Code](/administration/platform/embedded-integrations/glean-in-augment-code.md): How to configure and set up Glean in Augment Code as an embedded integration. - [Glean in Gemini chat](/administration/platform/embedded-integrations/glean-in-gemini-chat.md): Connect Glean to Google Gemini Enterprise so users can ask questions grounded in company knowledge from Glean. - [Use Glean in Gemini chat](/administration/platform/embedded-integrations/glean-in-gemini-chat/get-started-user.md): Authorize Glean in Gemini chat and ask work questions using company knowledge from Glean. - [Set up Glean in Gemini chat](/administration/platform/embedded-integrations/glean-in-gemini-chat/installation-guide.md): Connect Glean to Google Gemini Enterprise as a custom MCP server so users can ask work questions in Gemini chat using company knowledge from Glean. - [Prerequisites for Glean in Gemini chat](/administration/platform/embedded-integrations/glean-in-gemini-chat/prerequisites.md): Gather the access, values, and platform requirements you need before you set up Glean in Gemini chat. - [Configure Glean in Miro](/administration/platform/embedded-integrations/glean-in-miro.md): How to configure and set up Glean in Miro as an embedded integration. - [Configure Glean in Service Cloud](/administration/platform/embedded-integrations/glean-in-service-cloud.md): How to configure and set up Glean in Service Cloud for your team. - [Configure Glean in ServiceNow](/administration/platform/embedded-integrations/glean-in-service-now.md): How to configure and set up Glean in ServiceNow for your team. - [Glean Agents in Microsoft Teams](/administration/platform/embedded-integrations/glean-in-teams/glean-agents-ms-teams.md): Deploy Glean Agents in Microsoft Teams so users can run specialized agents and actions from Teams chat. - [Glean in Microsoft Teams: Admin guide](/administration/platform/embedded-integrations/glean-in-teams/glean-in-microsoft-teams--admin-guide.md): Set up and deploy the Glean app in Microsoft Teams for your organization. - [Glean in Microsoft Teams: User guide](/administration/platform/embedded-integrations/glean-in-teams/glean-in-microsoft-teams--user-guide.md): How to find, install, and use Glean in Microsoft Teams. - [Migrate the Teams bot to Azure Bot Service](/administration/platform/embedded-integrations/glean-in-teams/migrate-bot-to-azure-bot-service.md): Move an existing Glean Teams bot from the Bot Framework Portal to Azure Bot Service to enable Single tenant configuration. - [Configure Glean in Webex](/administration/platform/embedded-integrations/glean-in-webex.md): Learn how to configure and set up Glean in Cisco Webex as an embedded integration. - [Configure Glean in Zendesk](/administration/platform/embedded-integrations/glean-in-zendesk.md): How to configure and set up Glean in Zendesk for your team. - [Glean in Slack overview](/administration/platform/embedded-integrations/slackbot.md): Install, configure, and manage Glean in Slack for your organization. - [Configure bot responses in channels](/administration/platform/embedded-integrations/slackbot/admin-guide/configure-bot-responses.md): Configure how Glean responds to questions in Slack channels. - [Configure Code Writer](/administration/platform/embedded-integrations/slackbot/admin-guide/configure-code-writer.md): Enable and configure Code Writer so users can propose code changes from Slack. - [Cost and usage monitoring](/administration/platform/embedded-integrations/slackbot/admin-guide/cost-usage-monitoring.md): Understand costs and monitor usage of Glean in Slack. - [Customize question detection for agents in Slack](/administration/platform/embedded-integrations/slackbot/admin-guide/customize-question-detection.md): Control when a published agent proactively replies in Slack using custom question detection. - [Enable announcements from Slack](/administration/platform/embedded-integrations/slackbot/admin-guide/enable-announcements.md): Configure Gleanbot to allow employees to create announcements in Glean directly from Slack messages - [Enable and configure daily digest](/administration/platform/embedded-integrations/slackbot/admin-guide/enable-daily-digest.md): Enable and configure the daily digest feature for your organization. - [Enable Public Mode](/administration/platform/embedded-integrations/slackbot/admin-guide/enable-public-mode.md): Share Glean's answers with everyone in a Slack channel thread. - [Manage permissions and security](/administration/platform/embedded-integrations/slackbot/admin-guide/manage-permissions-security.md): Understand and manage permissions and security for Glean in Slack. - [Set up Slack sidebar integration](/administration/platform/embedded-integrations/slackbot/admin-guide/setup-slack-sidebar.md): Configure the Glean sidebar in Slack for your organization. - [Frequently asked questions](/administration/platform/embedded-integrations/slackbot/faq.md): Quick answers to common questions about Glean in Slack. - [Initial configuration checklist](/administration/platform/embedded-integrations/slackbot/getting-started/configuration-checklist.md): Essential post-installation configuration steps for Glean in Slack. - [Installation guide](/administration/platform/embedded-integrations/slackbot/getting-started/installation-guide.md): Step-by-step instructions to install Glean in Slack. - [Prerequisites and requirements](/administration/platform/embedded-integrations/slackbot/getting-started/prerequisites.md): What you need before installing Glean in Slack. - [Upgrade to Slack RTS](/administration/platform/embedded-integrations/slackbot/getting-started/upgrading-to-slack-rts.md): Upgrade your Glean in Slack integration to use Slack Real-Time Search. - [Glean in Slack: Proactive Thread Summarize](/administration/platform/embedded-integrations/slackbot/glean-in-slack--proactive-thread-summarize.md): Quickly get up to speed on lengthy conversations. - [Technical reference](/administration/platform/embedded-integrations/slackbot/reference.md): Technical reference for Glean in Slack including architecture, permissions, and glossary. - [Troubleshooting Glean in Slack](/administration/platform/embedded-integrations/slackbot/troubleshooting.md): Common issues and solutions for Glean in Slack. - [Configure Glean in Zoom](/administration/platform/embedded-integrations/zoom-ai-companion.md): Learn how to configure Glean in Zoom. - [Expose Glean agents over A2A](/administration/platform/expose-agents-over-a2a.md): In addition to exposing Glean Assistant as a remote agent, you can publish an individual Glean agent over the open Agent2Agent (A2A) protocol. Each eligible agent gets its own agent card and endpoint, so an external A2A client can discover and run that specific agent directly. - [About Glean MCP server](/administration/platform/mcp/about.md): The Model Context Protocol (MCP) is an emerging open-source standard designed to act as a universal interface, enabling AI assistants to securely connect with external data and tools—without requiring custom integrations. Think of it as a "USB for AI applications", providing a standard way for large language models (LLMs) to discover and use capabilities in other tools. - [Use agents as MCP tools](/administration/platform/mcp/agents-as-tools.md): Glean Agents can be exposed as tools through Glean MCP server, allowing them to be invoked directly from MCP host applications like Claude Desktop, Cursor, VS Code, and other compatible tools. This enables powerful workflows where specialized agents become callable tools in your preferred development environment, or anywhere else that you'd run MCP tools. - [MCP usage tracking and analytics](/administration/platform/mcp/analytics.md): How to monitor and measure MCP server usage, current tracking capabilities, and limitations - [MCP server best practices](/administration/platform/mcp/best-practices.md): Use this guide to design MCP servers that are easy for users to understand and easy for AI hosts to use well. For step-by-step setup instructions, see Create MCP servers. - [Create MCP servers](/administration/platform/mcp/create-mcp-servers.md): Once you've enabled Glean MCP server, you can create custom MCP servers tailored to specific use cases. Each server has its own URL and can be configured with a specific set of tools. - [Set up Glean MCP server](/administration/platform/mcp/enable-mcp-servers.md): The Glean MCP server is fully managed and built into your Glean instance. Glean enables the Glean MCP server for customers by default with OAuth, so users can access Glean in supported AI tools without an admin enabling the server manually. - [Set up external tools with MCP Gateway](/administration/platform/mcp/external-gateway-tools.md): The Glean MCP Gateway lets you securely expose external tools connected to Glean—custom tools, external MCP servers, and external data source tools—to AI clients like Cursor, Claude Code, ChatGPT, Claude Desktop, and more. - [ChatGPT](/administration/platform/mcp/host-guides/chatgpt.md): This guide is for administrators to configure ChatGPT to connect to your company's Glean MCP server. - [Claude Desktop (Teams/Enterprise)](/administration/platform/mcp/host-guides/claude-desktop.md): This guide is for administrators to configure Anthropic's Claude Desktop (with Teams/Enterprise plans) to connect to your company's Glean MCP server. - [Microsoft Copilot Studio](/administration/platform/mcp/host-guides/copilot-studio.md): This guide is for administrators to configure Microsoft Copilot Studio to connect to your company's Glean MCP server. - [End-user Configuration](/administration/platform/mcp/host-guides/end-user-configuration.md): Most MCP host applications allow individual users to configure their own connections to Glean MCP server. These end-user installs don't require administrator intervention once MCP servers are enabled in your Glean instance. - [LibreChat](/administration/platform/mcp/host-guides/librechat.md): This guide is for administrators to configure LibreChat to connect to your company's Glean MCP server. - [What is an MCP Host?](/administration/platform/mcp/host-guides/what-is-a-host.md): An MCP host is the application that runs an MCP client. It is where the user interacts with an assistant, and it is responsible for connecting to MCP servers (like Glean MCP server) and exposing those servers' tools to the model. - [Glean MCP Gateway](/administration/platform/mcp/mcp-gateway.md): The Model Context Protocol (MCP) is an open standard that lets AI assistants connect to external data and tools through one consistent interface—think of it as a "USB for AI applications." The Glean MCP Gateway is how a Glean MCP server brings in everything external. It stands for anything outside Glean's own platform tools, in three flavors: - [Deploy MCP server with MDM (Mobile Device Management)](/administration/platform/mcp/mdm-mcp.md): Deploy your Glean MCP remote server to devices using your organization's MDM server. - [MCP Security, Data Flow, and Permissions](/administration/platform/mcp/security.md): Security architecture, identity, permissions, and data flow for Glean MCP server - [Troubleshooting MCP Connectivity](/administration/platform/mcp/troubleshooting.md): This guide provides troubleshooting steps for known issues when connecting to Glean MCP server. ### protect - [AI Security](/administration/protect/ai-security.md) - [About agent access policies](/administration/protect/ai-security/agent-access-policies.md): Learn how to configure and enforce runtime governance for AI agents. - [Test a policy](/administration/protect/ai-security/agent-access-policies-testing.md): Validate an agent access policy rule against a sample tool call before enforcing it. - [Find a tool's schema](/administration/protect/ai-security/agent-access-policies-tool-schema.md): Discover the input and output attributes a tool exposes so you can write accurate agent access policy conditions. - [Configuring Palo Alto Networks (PANW) AI Runtime Security](/administration/protect/ai-security/configuring-panw.md) - [Configuring Policies](/administration/protect/ai-security/configuring-policies.md) - [Findings Dashboard](/administration/protect/ai-security/findings-dashboard.md) - [AI Security Overview](/administration/protect/ai-security/introduction.md) - [Investigating Violations](/administration/protect/ai-security/investigating-violations.md) - [Policies and examples](/administration/protect/ai-security/policies-and-examples.md): Understand what each AI security policy covers, with examples of flagged and allowed content. - [Restricted topics](/administration/protect/ai-security/restricted-topics.md) - [About Glean Protect and Protect+](/administration/protect/overview.md): Compare Glean Protect and Protect+ features — data security, sensitive content scanning, AI guardrails, and agent alignment for enterprise AI deployments. - [Glean Protect+ quickstart](/administration/protect/plus-quickstart.md): Launch and validate Glean Protect+ with reports, policies, AI security guardrails, and operational best practices. - [About sensitive findings](/administration/protect/sensitive-findings/about.md) - [Configure AWS for Infotype Scanning](/administration/protect/sensitive-findings/aws-infotype.md): Follow these steps to configure AWS for infotype scanning. - [Guide to sensitive findings](/administration/protect/sensitive-findings/guide.md): This document outlines best practices for sensitive findings in Glean. - [Manage policies](/administration/protect/sensitive-findings/manage-policies.md) - [Manage reports](/administration/protect/sensitive-findings/manage-reports.md) - [Restrict O365 content via sensitivity labels](/administration/protect/sensitive-findings/restrict-content-via-sensitivity-labels.md) - [Sensitive data search (Admin Search)](/administration/protect/sensitive-findings/sensitive-data-search.md): Learn how to locate sensitive information across all indexed content, independent of standard document permissions. - [Supported info types](/administration/protect/sensitive-findings/supported-info-types.md) - [View sensitive findings flagged by policies](/administration/protect/sensitive-findings/view-policy-findings.md): Learn how to view and manage sensitive findings identified by your policies. ### search - [About Glean Search](/administration/search/about.md): Glean Search is a powerful tool designed to help you find the information you need quickly and efficiently across your organization's content. - [Verify if a document is visible in Glean](/administration/search/access-verification.md): How to check if a document is visible in Glean and whether a user can access it. - [Search FAQ](/administration/search/faq.md): Answers to common questions about Glean Search, Knowledge Graph, and Connectors - [Managing Result Visibility](/administration/search/hiding-content.md): Control what appears in Glean search results at both the connector and document level - [Troubleshooting Search](/administration/search/troubleshooting.md): A comprehensive guide to understanding and resolving search-related issues in Glean's enterprise search functionality ### tenant-id How to locate your Glean Tenant ID, also known as the Backend Domain, or QE Domain; which is needed in certain situations when connecting Glean to your connectors and apps. - [Locate your Tenant ID](/administration/tenant-id.md): How to locate your Glean Tenant ID, also known as the Backend Domain, or QE Domain; which is needed in certain situations when connecting Glean to your connectors and apps. ### tools Configure and manage tools in the Admin console so Glean Assistant and agents can perform read and write operations in connected connectors. - [Tools overview](/administration/tools.md): Configure and manage tools in the Admin console so Glean Assistant and agents can perform read and write operations in connected connectors. - [Connect remote MCP servers to Glean](/administration/tools/connect-remote-mcp-servers-to-glean.md): Learn how to connect MCP servers to Glean Assistant and Glean Agents - [Allowing in-line execution of write tools](/administration/tools/managing-tools/allowing-in-line-execution-of-write-tools.md): By enabling in-line execution for write tools, you can remove confirmation steps in interactive agents, accelerating common flows while preserving your configured safety controls. - [Jira tools: Extension or legacy?](/administration/tools/managing-tools/jira-extension-tools-adf.md): Understand the difference between the Jira Extension Tools (ADF, Cloud only) and the legacy Jira Tools (plain text, Cloud + Server + DC). - [Managing tool access](/administration/tools/managing-tools/managing-role-based-access-tools.md): Admins can restrict which agent creators can add or configure specific tools by user or department while preserving end-user execution in shared agents. - [Enabling or disabling individual tools](/administration/tools/managing-tools/per-tool-enable-disable.md): Control which specific operations are available to Assistant, agents, and Glean MCP servers by enabling or disabling individual tools. - [Run tools without user confirmation](/administration/tools/managing-tools/run-without-user-confirmation.md): Allow background and scheduled agents to execute write tools without requiring user approval - [Manage tool access](/administration/tools/managing-tools/tool-visibility-scoping.md): Restrict which users, departments, or groups can invoke tools in Chat, Agents, and Glean MCP servers using visibility scoping. - [Enable tools for Glean Assistant, Agents, and the Glean MCP server](/administration/tools/managing-tools/tools-chat-vs-agents.md): Learn when and how to enable tools for Glean Assistant, Agents, and the Glean MCP server from the Admin console. - [Custom HTTP headers for remote MCP servers](/administration/tools/mcp-custom-headers.md): Learn when and how to use custom HTTP headers when Glean connects to third-party MCP servers - [Set up tools](/administration/tools/setup-tools.md): Browse tool setup guides so Glean Assistant and agents can work in your connected apps. Search by name or filter by category. - [Calendar Search Tools Setup](/administration/tools/setup-tools/calendar-search-tools-setup.md): You can set up a Calendar Search Tool in Glean to integrate calendar data with multiple Glean features, such as: - [Code Writer Tools Setup](/administration/tools/setup-tools/code-writer-tools-setup.md): Enable and configure Code Writer so agents and Glean can propose code changes and open draft pull requests in GitHub - [Confluence tools setup](/administration/tools/setup-tools/confluence-tools-setup.md): Use Confluence tools to let Glean Assistant and Glean Agents search, create, and update content in Confluence Cloud including spaces, pages, and blog posts without leaving Glean. - [Databricks Tools Setup](/administration/tools/setup-tools/databricks-tools-setup.md): The Databricks tools contain the following tools: - [Disabling Microsoft Atools in Glean](/administration/tools/setup-tools/disable-microsoft-tools.md): Microsoft Tools can easily be turned off if you would like to turn them off. - [GitHub tools setup](/administration/tools/setup-tools/github-tools-setup.md): Set up GitHub tools in Glean, including GitHub App authentication and required permissions. - [Google tools setup](/administration/tools/setup-tools/google-tools-setup.md): Use Google tools to let Glean Assistant and Glean Agents export responses to Google Docs, Google Sheets, or as a draft in Gmail. With these tools, users can create documents and sheets with formatting preserved, or open a draft email in Gmail. - [Jira tools and extension tools setup](/administration/tools/setup-tools/jira-tools-setup.md): Enable Jira Tools and Jira Extension Tools and configure OAuth authentication in Glean. - [Microsoft 365 tools and extension tools setup](/administration/tools/setup-tools/m365-tools-setup.md): Set up Microsoft 365 tools and Microsoft extension tools in Glean, including Entra ID OAuth, scopes, verification, and admin consent. - [Create Redirect Tools](/administration/tools/setup-tools/redirect-tools.md): Admins can use the Redirect URL template to create redirect write tools. - [Salesforce Tools and Extension Tools setup](/administration/tools/setup-tools/salesforce-tools-setup.md): Enable Salesforce Tools and Extension Tools, and configure OAuth authentication in Glean. - [Snowflake tools setup](/administration/tools/setup-tools/snowflake-tools-setup.md): The Snowflake tools contain the following tools: - [Web Search tools setup](/administration/tools/setup-tools/web-search-tools-setup.md): Set up web search tools in Glean for Assistant and Agents using OpenAI, Brave, or Google Gemini. - [Zendesk Tools Setup](/administration/tools/setup-tools/zendesk-tools-setup.md): Take tools on your Zendesk account using Glean Tools - [Supported remote MCP servers](/administration/tools/supported-mcp-servers.md): Catalog of supported remote MCP servers - [Tools OAuth reference](/administration/tools/tools-oauth-reference.md): Compare central and custom OAuth options, and review expected token lifetimes for each connector. ## agents - [Agents](/agents.md) ### agent-development-lifecycle - [Agent development lifecycle (ADLC)](/agents/agent-development-lifecycle/adlc.md): A framework for moving Glean Agents from experimentation to production with governance, safety, and ownership. - [Build safe and maintainable agents](/agents/agent-development-lifecycle/build-safe-and-maintainable-agents.md): Scope agents narrowly, design safe write behavior, and keep workflows testable and easy for others to own. - [Evaluate agent quality](/agents/agent-development-lifecycle/evaluate-agent-quality.md): Use golden test sets, balanced test mixes, and explicit permission checks to measure agent behavior before launch. - [Govern, monitor, and maintain agents](/agents/agent-development-lifecycle/govern-monitor-and-maintain-agents.md): Apply governance that matches risk, monitor usage and quality, and keep ownership clear as your agents and organization change. - [Manage drafts, versions, and rollbacks](/agents/agent-development-lifecycle/manage-drafts-versions-and-rollbacks.md): Use the draft and publish model of Glean, version history, and rollbacks to iterate safely without disrupting live users. - [Plan and design your agent](/agents/agent-development-lifecycle/plan-and-design-your-agent.md): Define the business problem, scope, behaviors, and success criteria before you build in Agent Builder. - [Test and launch your agent](/agents/agent-development-lifecycle/test-and-launch-your-agent.md): Run QA and user acceptance testing, document usage, and roll out your Glean Agent so others can adopt it with confidence. ### auto-mode-agent Build Auto mode agents by describing the job in natural language, then refine, test, and share the draft in Agent Builder. - [Create agents with Auto mode](/agents/auto-mode-agent.md): Build Auto mode agents by describing the job in natural language, then refine, test, and share the draft in Agent Builder. ### concepts - [Agent Builder](/agents/concepts/agent-builder.md) - [Agent library](/agents/concepts/agent-library.md): Browse, search, and launch agents from the Agents page to automate your tasks. - [Agents draft and version](/agents/concepts/agents-draft-version.md) - [Bulk Scheduling](/agents/concepts/bulk-scheduling.md): Learn how to bulk-schedule agent executions for teams and departments - [Content triggers](/agents/concepts/content-trigger.md): Learn how to build agents that run automatically when something changes in your connected connectors. - [Agent execution limits](/agents/concepts/execution-limits.md): Understand tool-call caps, response-size limits, and timeouts that apply to every agent run. - [How feedback data is used in Agent insights](/agents/concepts/feedback-in-agent-insights.md): Learn what feedback related data may appear in Agent insights and how Glean helps protect user privacy - [Flow](/agents/concepts/flow.md) - [Agents insights](/agents/concepts/insights.md): Learn how to use Agents insights to understand adoption, quality, and usage for the agents you build - [Limits and exhaustive retrieval best practices](/agents/concepts/limits-and-best-practices.md): Understand agent execution limits and choose the right retrieval approach for different use cases. - [Memory](/agents/concepts/memory.md) - [Publishing to Slack](/agents/concepts/publish-slack.md) - [Schedule triggers](/agents/concepts/schedule-triggers.md): Learn how to configure agents to run on a schedule - [Sharing and Permissions](/agents/concepts/sharing-permissions.md) - [Types of agent triggers](/agents/concepts/triggers.md): Learn how chat, form, and content triggers start Glean Agents and supply their initial input. ### create-agent-natural-language - [Create an agent using natural language](/agents/create-agent-natural-language.md) ### create-agents - [Create Agents](/agents/create-agents.md) - [Create an agent with the headless builder](/agents/create-agents/create-agent-via-headless-builder.md): Build, test, and publish a headless Glean agent from your coding environment and optionally sync changes through GitHub pull requests. - [Create your first agent with Agent Builder](/agents/create-agents/create-your-first-agent.md): Build a simple web page summarizer agent and learn the end-to-end Agent Builder workflow from draft to save. - [Debug your agent](/agents/create-agents/debug-agent.md): Learn how to use debug mode to troubleshoot your agent. - [Merge branches](/agents/create-agents/merge-branches.md): Learn how to merge multiple branches in a workflow agent back into a single node. - [Re-run from step](/agents/create-agents/re-run-from-step.md): Learn how to re-run agent workflows from a specific step using cached memory. - [Troubleshoot document retrieval in agents](/agents/create-agents/troubleshoot-document-retrieval.md): Resolve common issues where agents cannot find or retrieve documents from configured knowledge sources. - [Add a service credential to your agent](/agents/create-agents/use-service-credentials.md): Attach a service credential so your agent can act in a connected app under a shared identity instead of your personal login. ### create-powerful-agent - [Create a more powerful agent](/agents/create-powerful-agent.md) ### enhance-prompts Learn how to use the Enhance prompt button in the Agent Builder to auto-improve your step prompts. - [Enhance prompts](/agents/enhance-prompts.md): Learn how to use the Enhance prompt button in the Agent Builder to auto-improve your step prompts. ### how-agents-work - [How agents work](/agents/how-agents-work.md) ### introduction - [Agents introduction](/agents/introduction.md) ### knowledge-source-types When specifying company knowledge sources when creating a Glean AI App, you can specify connectors, containers, and documents. - [Knowledge Source Types](/agents/knowledge-source-types.md): When specifying company knowledge sources when creating a Glean AI App, you can specify connectors, containers, and documents. ### respond-to-slack-workflow-messages Glean in Slack can respond to messages posted by Slack workflows, helping you automate triage and provide timely support in help channels. - [Respond to Slack Workflow Messages with Glean in Slack](/agents/respond-to-slack-workflow-messages.md): Glean in Slack can respond to messages posted by Slack workflows, helping you automate triage and provide timely support in help channels. ### templates Pre-built agent templates for common workflows - [Agent templates](/agents/templates.md): Pre-built agent templates for common workflows ### troubleshooting Resolve common issues when building or running agents, including timeouts, inconsistent outputs, and content access errors. - [Troubleshoot agents](/agents/troubleshooting.md): Resolve common issues when building or running agents, including timeouts, inconsistent outputs, and content access errors. ### writing-effective-prompts Prompt Glean Assistant and Agents so responses use the structure you expect through natural language, Markdown templates, or document examples - [Writing effective prompts for formatted outputs](/agents/writing-effective-prompts.md): Prompt Glean Assistant and Agents so responses use the structure you expect through natural language, Markdown templates, or document examples ## connectors Welcome to the Connectors hub! Here you will find information on supported connectors, and how to use them. - [Connectors hub](/connectors.md): Welcome to the Connectors hub! Here you will find information on supported connectors, and how to use them. ### about What Glean connectors are, connector types, data access modes (indexed, live, hybrid), and why connectors matter. - [About connectors](/connectors/about.md): What Glean connectors are, connector types, data access modes (indexed, live, hybrid), and why connectors matter. ### configure-tools-in-connector - [Configure tools in connector setup](/connectors/configure-tools-in-connector/config-tools-mcp-from-connector.md): Glean enables configuration of tools directly from the connector setup, allowing Glean Assistant and Glean Agents to securely take action in those applications. This enhancement introduces a faster, single point of setup, allowing administrators to manage native tools and Model Context Protocol (MCP) tools while they are already configuring the connector. ### connectors-health-index Monitor connector health and configure alerts for connector failures and credential issues. - [Monitor connector health and alerts](/connectors/connectors-health-index.md): Monitor connector health and configure alerts for connector failures and credential issues. ### connectors-monitoring Configure and monitor your connectors through the Glean admin console - [Monitor connectors sync progress](/connectors/connectors-monitoring.md): Configure and monitor your connectors through the Glean admin console ### connectors-power-glean Connectors ingest content and permissions into your tenant and, where supported, may also bring metadata, people/group data, and activity signals. That data feeds Glean's graph layer and powers search, grounded Chat (RAG), Assistant, and tools through indexed, live-retrieval, and hybrid access patterns. - [How connectors power the Glean experience](/connectors/connectors-power-glean.md): Connectors ingest content and permissions into your tenant and, where supported, may also bring metadata, people/group data, and activity signals. That data feeds Glean's graph layer and powers search, grounded Chat (RAG), Assistant, and tools through indexed, live-retrieval, and hybrid access patterns. ### connectors-settings-visibility Admin Console tabs and controls for managing connector configuration, visibility, content rules, and diagnostics. - [Manage connector settings and visibility](/connectors/connectors-settings-visibility.md): Admin Console tabs and controls for managing connector configuration, visibility, content rules, and diagnostics. ### crawler-and-indexing-limits This article explains the size limits and processing rules for item content, metadata, and permissions that Glean's crawler and indexer apply to all connectors. - [Crawl and index limits](/connectors/crawler-and-indexing-limits.md): This article explains the size limits and processing rules for item content, metadata, and permissions that Glean's crawler and indexer apply to all connectors. ### crawling-deletion How Glean detects and removes deleted content from the index, including webhook-based deletion and full-crawl cleanup. - [Deletion handling](/connectors/crawling-deletion.md): How Glean detects and removes deleted content from the index, including webhook-based deletion and full-crawl cleanup. ### crawling-faq A list of frequently asked questions regarding Glean connectors and the crawling of connectors. - [Frequently asked questions (FAQ)](/connectors/crawling-faq.md): A list of frequently asked questions regarding Glean connectors and the crawling of connectors. ### crawling-frequency A comprehensive guide to Glean's crawling system, detailing how it optimizes data retrieval while respecting API limits and source application performance. - [Crawl strategy](/connectors/crawling-frequency.md): A comprehensive guide to Glean's crawling system, detailing how it optimizes data retrieval while respecting API limits and source application performance. ### crawling-indexing How Glean crawls and indexes content from connected data sources — crawl types, freshness, limits, and restrictions. - [Crawl and index connectors](/connectors/crawling-indexing.md): How Glean crawls and indexes content from connected data sources — crawl types, freshness, limits, and restrictions. ### crawling-refresh-rates Default crawl frequencies by connector, organized by category. Includes full crawl, incremental, people data, activity, update rate, and webhook support. - [Connector refresh rates](/connectors/crawling-refresh-rates.md): Default crawl frequencies by connector, organized by category. Includes full crawl, incremental, people data, activity, update rate, and webhook support. ### crawling-types The different types of crawls Glean runs — full, incremental, activity, identity, and people data — and how crawl configuration can be customized. - [Crawl types](/connectors/crawling-types.md): The different types of crawls Glean runs — full, incremental, activity, identity, and people data — and how crawl configuration can be customized. ### custom Everything you need to build, deploy, and operate a custom connector that brings a proprietary or unsupported source into Glean through the Indexing API. - [Custom connectors](/connectors/custom.md): Everything you need to build, deploy, and operate a custom connector that brings a proprietary or unsupported source into Glean through the Indexing API. - [Custom data sources](/connectors/custom/about.md): Learn how to configure custom data sources in Glean to index content from internal tools and systems that don't have native integrations - [Choose a deployment model](/connectors/custom/deployment.md): Compare the two ways to run a custom connector — Glean-hosted or self-hosted in your own cloud — and decide which fits your environment. - [Customer examples](/connectors/custom/examples.md): Real custom connectors that Glean customers have built for their own platforms — what each captures and the value it delivers. - [REST APIs FAQ](/connectors/custom/faq.md): Frequently asked questions about using Glean's REST APIs, including troubleshooting guides and implementation tips - [Glean REST APIs](/connectors/custom/glean-apis.md): Overview of Glean's REST APIs, including Client and Indexing APIs, along with token types and their features - [Migrate from a native connector to a custom connector](/connectors/custom/migration-playbook.md): Step-by-step guide for replacing a native Glean connector with a custom connector, including namespace constraints, parallel-run strategy, and artifact migration - [Set up a custom connector](/connectors/custom/setup.md): Create a custom connector in the Glean admin console, configure how its results appear, and run the first-run checklist before you index at scale. - [Troubleshooting](/connectors/custom/troubleshooting.md): Debugging endpoints and tools to investigate indexing API issues in Glean ### excluding-content For some apps, you can specify exclusion and inclusion rules to manage what data is crawled by Glean. - [Content exclusion](/connectors/excluding-content.md): For some apps, you can specify exclusion and inclusion rules to manage what data is crawled by Glean. ### getting-started Use this guide to understand the end-to-end setup process before moving to connector setup guides. - [Get started with connectors](/connectors/getting-started.md): Use this guide to understand the end-to-end setup process before moving to connector setup guides. ### history - [Web History Connectors](/connectors/history/about.md): Learn how Web History connectors work in Glean, and which apps are supported ### key-terms Glossary of connector-related terms used across this documentation. - [Key terms](/connectors/key-terms.md): Glossary of connector-related terms used across this documentation. ### monitoring Manage your connectors in the Glean admin console, monitor sync progress, control visibility, and review connector health. - [Manage connectors](/connectors/monitoring.md): Manage your connectors in the Glean admin console, monitor sync progress, control visibility, and review connector health. ### native - [index](/connectors/native.md) - [15Five](/connectors/native/15five.md): Learn how to configure and use the 15Five connector. - [Affinity](/connectors/native/affinity.md): Learn how the Affinity connector works and how to configure it for Glean. - [Aha!](/connectors/native/aha.md): This article describes the Aha! connector, which integrates product development data from Aha! Ideas and Aha! Features into Glean. It covers supported features, requirements, and instructions for configuring and deploying the connector. - [Airtable](/connectors/native/airtable.md): Learn how to configure and use the Airtable connector. - [Asana](/connectors/native/asana.md): This article provides comprehensive documentation for connecting your Asana instance to Glean. - [Asana Connector Overview](/connectors/native/asana/about.md): Archived — This content was archived on 2025-08-11 and may be inaccurate. For current instructions, see: Asana Connector Overview. - [setup](/connectors/native/asana/setup.md) - [Make your Autodesk Construction Cloud content searchable in Glean](/connectors/native/autodesk-construction-cloud.md): Learn how to configure and use the Autodesk Construction Cloud connector with Glean. - [Autodesk Construction Cloud (ACC)](/connectors/native/autodesk-construction-cloud/about.md): What the ACC connector indexes, its permission and visibility model, and how crawling keeps content fresh. - [Autodesk Construction Cloud setup](/connectors/native/autodesk-construction-cloud/setup.md): Requirements and step-by-step configuration for the Autodesk Construction Cloud connector in Glean. - [Autodesk Construction Cloud troubleshooting and FAQs](/connectors/native/autodesk-construction-cloud/troubleshooting.md): Resolve common ACC connector setup and content issues, and read answers to frequently asked questions. - [Azure DevOps](/connectors/native/azure-devops.md): Learn how the Azure DevOps connector works and how to configure it in Glean. - [BambooHR](/connectors/native/bamboohr.md): This article provides documentation for configuring the BambooHR connector with Glean, enabling secure ingestion of people data from BambooHR. It covers supported features, technical and credential requirements, setup prerequisites, and detailed setup instructions. - [Bitbucket Server](/connectors/native/bitbucket-server.md): Learn how to connect your on-premise Bitbucket Server data with Glean. - [Bitbucket](/connectors/native/bitbucket.md): Documentation for the Bitbucket connector, detailing its supported features, requirements, configuration and setup instructions. - [setup](/connectors/native/bitbucket/setup.md) - [Box](/connectors/native/box.md): The Box connector for Glean allows Glean to fetch and index content from Box, ensuring that users can search and access documents for which they have authorized permissions. - [Crawling restrictions](/connectors/native/box/restrictions.md): Supported exclusion and inclusion rules for Box to allow you to manage what data is crawled by Glean. - [setup](/connectors/native/box/setup.md) - [Canva](/connectors/native/canva.md): Learn how to integrate Glean with Canva so that your teams can search and collaborate on Canva designs and design docs directly from Glean, alongside the rest of their enterprise knowledge. - [ClickUp](/connectors/native/clickup.md): Learn how the ClickUp connector works and how to configure it for Glean. - [Coda](/connectors/native/coda.md): Learn how to configure and use the Coda connector. - [Confluence Data Center](/connectors/native/confluence-onprem.md): An overview of the Confluence Data Center (Confluence On-Prem) connector for Glean. - [Confluence (Cloud)](/connectors/native/confluence.md): Learn how to integrate Glean with Confluence Cloud. - [Why the Upgrade?](/connectors/native/confluence/forge-upgrade.md): Glean is excited to announce a significant upgrade to our Atlassian Confluence and Jira connectors. This upgrade is designed to enhance the performance, reliability, and security of your connections, ensuring a seamless and efficient experience. - [Crayon](/connectors/native/crayon.md): Learn how the Crayon connector works and how to configure it for Glean. - [Databricks](/connectors/native/databricks.md): Learn how to configure and use Databricks connector in Glean. - [Docebo](/connectors/native/docebo.md): Learn how to integrate the Docebo connector with Glean. - [Docusign](/connectors/native/docusign.md): Learn how to integrate Docusign connector with Glean. - [Dropbox](/connectors/native/dropbox.md): Learn how to use the Dropbox connector with Glean. - [Egnyte](/connectors/native/egnyte.md): This article provides thorough documentation for the Egnyte connector, detailing supported features, limitations, requirements, and step-by-step setup for connecting Egnyte to Glean. - [Freshdesk](/connectors/native/freshdesk.md): Learn how the Freshdesk connector works and how to configure it for Glean. - [Freshservice](/connectors/native/freshservice.md): Learn how to use the Freshservice connector with Glean. - [Gainsight](/connectors/native/gainsight.md): Learn how the Gainsight connector works and how to configure it for Glean. - [Google Calendar](/connectors/native/gcal.md): Learn how to integrate Google Calendar with Glean, understand its key search features, and review current limitations. - [Frequently asked questions](/connectors/native/gcal/faqs.md): Common questions around Google Calendar integration. - [Google Calendar search experience](/connectors/native/gcal/search-experience.md): Learn how Glean search works with Google Calendar. - [Connect Google Calendar with Glean](/connectors/native/gcal/setup.md): Learn how to connect Google Calendar with Glean. - [Google Chat](/connectors/native/gchat.md): This article covers configuration, requirements, and supported features for the Google Chat connector, which enables enterprise-wide search and assistant features within Glean by indexing Google Chat content, including spaces, messages, and attachments. - [setup](/connectors/native/gchat/setup.md) - [Google Drive](/connectors/native/gdrive.md): Resources for the Google Drive connector - [Introduction](/connectors/native/gdrive/about.md): The Google Drive connector (referred to as GDrive) for Glean allows Glean to fetch and index content from Google Drive, ensuring that users can search and access documents they have authorized permissions to access. - [Restrict Google Drive content based on sensitivity labels](/connectors/native/gdrive/restrict-drive-sensitivity-labels.md): Learn how to restrict Google Drive content from indexing and crawling using sensitivity labels - [Crawling Restrictions](/connectors/native/gdrive/restrictions.md): Supported exclusion and inclusion rules for Google Drive to allow you to manage what data is crawled by Glean. - [Retrieve label IDs from Google Drive](/connectors/native/gdrive/retrieving-labels.md): Supported label types for Inclusions and Exclusions, and how to retrieve them - [Permissions](/connectors/native/gdrive/security/permissions.md): Information on the permissions required by the Glean connector to function - [Setup](/connectors/native/gdrive/setup.md): Learn how to set up Google Drive - [Google Drive Connector Pre-Setup Guide For Non-GCP Customers](/connectors/native/gdrive/setup-non-gcp.md): GCP Service Account Key Creation Process - [Troubleshooting](/connectors/native/gdrive/troubleshooting.md): How to troubleshoot issues with the Google Drive connector - [Audit Logs Behavior](/connectors/native/gdrive/troubleshooting/audit-logs-behavior.md): Google audit logs may show many **Download** events tied to a specific user, often with the API method `drive.files.export`. These entries typically reflect **Glean’s automated indexing** of Google‑native files (Docs/Sheets/Slides), not manual user downloads. - [Google Groups](/connectors/native/ggroups.md): This article provides configuration and usage details for the Google Groups connector, describing how to integrate Google Groups conversations into Glean using the Google Vault API. It includes supported features, requirements, and step-by-step setup instructions. - [setup](/connectors/native/ggroups/setup.md): Connect to Google Groups - [GitHub Enterprise Server](/connectors/native/github-enterprise-server.md): How the Glean GitHub Enterprise Server connector indexes content across one or more self-hosted instances. - [Set up GitHub Enterprise Server](/connectors/native/github-enterprise-server/setup.md): Create a GitHub App, generate an admin token, and connect one or more GitHub Enterprise Server instances to Glean. - [GitHub Server](/connectors/native/github-server.md): How the Glean GitHub Server connector indexes content, resolves identity, and keeps results fresh. - [Set up GitHub Server](/connectors/native/github-server/setup.md): Create a GitHub App on your GitHub Server instance and connect it to Glean. - [Make your GitHub code and activity searchable in Glean](/connectors/native/github.md): Connect Glean to GitHub for permission-aware search across repositories, code, commits, issues, and pull requests. - [GitHub Cloud](/connectors/native/github/about.md): How the Glean GitHub Cloud connector indexes content, resolves identity, and keeps results fresh. - [GitHub Cloud API endpoints](/connectors/native/github/api.md): The GitHub REST API endpoints and read-only permissions used by the Glean GitHub Cloud connector. - [Crawl restrictions](/connectors/native/github/restrictions.md): Control which GitHub content Glean crawls using repository inclusion and exclusion lists and - [Set up GitHub Cloud](/connectors/native/github/setup.md): Install the Glean GitHub App, configure the connector, and enable per-user OAuth. - [Troubleshooting and FAQs](/connectors/native/github/troubleshooting.md): Common issues and questions for the GitHub connector. - [Connect to GitLab Server](/connectors/native/gitlab-onprem.md): The instructions below will work for on-prem instances that the Glean Crawler can access. Glean supports deployments on both GCP and AWS. Your on-prem GitLab Server instance must be network-accessible to the Glean crawler running in your cloud. Please reach out to Glean Support for any network configuration required. - [Connect to Gitlab Server](/connectors/native/gitlab-onprem/about.md): The instructions below will work for on-prem instances that the Glean Crawler can access. Glean supports deployments on both GCP and AWS. Your on-prem GitLab Server instance must be network-accessible to the Glean crawler running in your cloud. Please reach out to Glean Support for any network configuration required. - [Introduction](/connectors/native/gitlab.md): The GitLab connector for Glean allows Glean to fetch and index content from GitLab, ensuring that users can search and access documents for which they have authorized permissions. - [Gmail (Federated)](/connectors/native/gmail-federated.md): Resources for the FederatedGmail connector - [Introduction](/connectors/native/gmail-federated/about.md): The Gmail (GoogleTools) and Gmail Add-on Connector for Glean provides a comprehensive suite for federating or indexing Gmail, including Calendar. - [Gmail](/connectors/native/gmail.md): Resources for the Gmail connector - [Gmail](/connectors/native/gmail/setup.md): Learn how to connect your Gmail with Glean. - [Gong](/connectors/native/gong.md): Learn how to integrate Gong with Glean. - [Granola](/connectors/native/granola.md): Learn how the Granola connector works and how to configure it for Glean. - [Greenhouse](/connectors/native/greenhouse.md): Learn how to connect Greenshouse connector with Glean. - [Update Harvest API credentials for v3](/connectors/native/greenhouse/harvest-v3-migration.md): Update your Greenhouse connector credentials from Harvest API v1 to v3 before Greenhouse retires the older API on August 31, 2026. - [Google Sites](/connectors/native/gsites.md): Learn how to use Google Sites connector in Glean. - [setup](/connectors/native/gsites/setup.md) - [Guru](/connectors/native/guru.md): This article provides comprehensive documentation on the Guru connector for Glean. It covers supported features, requirements, and detailed configuration and setup instructions for integrating Guru with Glean. - [Highspot](/connectors/native/highspot.md): This article provides comprehensive documentation for configuring, setting up, and using the Highspot connector with Glean. It covers supported features, requirements, setup instructions, and known limitations. - [HubSpot](/connectors/native/hubspot.md): Learn how to configure and use the HubSpot connector. - [Intercom](/connectors/native/intercom.md): Learn how to connect Intercom with Glean and index conversations, tickets, and Help Center articles. - [Ironclad](/connectors/native/ironclad.md): Learn how to integrate Ironclad with Glean. - [Jira Data Center](/connectors/native/jira-onprem.md): Learn how to integrate Jira Data Center (Jira On-Prem) connector with Glean. - [Jira Data Center](/connectors/native/jira-onprem/about.md): Learn how to integrate Jira Data Center (Jira On-Prem) connector with Glean. - [Jira Data Center: Non‑admin setup](/connectors/native/jira-onprem/non-admin-setup.md): Learn how to integrate Jira Data Center (Jira On-Prem) connector with Glean in non-admin setup. - [Crawling Restrictions](/connectors/native/jira-onprem/restrictions.md): Supported exclusion and inclusion rules for Jira Data Center to allow you to manage what data is crawled by Glean. - [Jira Cloud](/connectors/native/jira.md): An overview of the Jira connector for Glean. - [Crawling Restrictions](/connectors/native/jira/restrictions.md): Supported exclusion and inclusion rules for Jira to allow you to manage what data is crawled by Glean. - [Overview:](/connectors/native/jira/setup.md): Step-by-step instructions on how to connect Glean to your Jira instance. - [Troubleshooting and FAQ](/connectors/native/jira/troubleshooting.md): Common issues and questions for the Jira Cloud and Jira Data Center connectors. - [Lessonly](/connectors/native/lessonly.md): This article provides comprehensive documentation on the Lessonly connector for Glean, including supported features, configuration requirements, and setup instructions. - [Linear](/connectors/native/linear.md): Learn how to configure and use the Linear connector. - [Looker](/connectors/native/looker.md): This article provides comprehensive documentation for the Looker connector, detailing its supported features, requirements, configuration steps, and data handling. Use this guide to integrate Glean with Looker and understand the connector's capabilities and limitations. - [LumApps](/connectors/native/lumapps.md): This article describes the LumApps connector for Glean, including supported features, requirements, configuration steps, and important permission details. The LumApps connector enables you to index and search content from your LumApps instance in Glean, with permissions and data security enforced throughout. - [Microsoft Dynamics 365](/connectors/native/microsoft/microsoft-dynamics-365-connector.md): Learn how the Microsoft Dynamics 365 connector works and how to configure it in Glean. - [Connect Glean to Microsoft 365](/connectors/native/microsoft365.md): Set up the Microsoft 365 parent connector to provide shared authentication and identity crawling for SharePoint and OneDrive. - [Microsoft 365](/connectors/native/microsoft365/about.md): How the Microsoft 365 parent connector works and which child connectors it covers. - [Set up Microsoft 365](/connectors/native/microsoft365/setup.md): Register the Azure app, configure permissions, and set up certificate authentication for the Microsoft 365 parent connector. - [Miro](/connectors/native/miro.md): This article provides comprehensive documentation for the Miro connector, detailing supported features, requirements, and setup instructions to integrate Miro boards with Glean’s platform. - [setup](/connectors/native/miro/setup.md) - [Monday](/connectors/native/monday.md): Overview - [NetSuite](/connectors/native/netsuite.md): Learn how to integrate NetSuite with Glean using the NetSuite search integration or NetSuite MCP. - [NetSuite search integration](/connectors/native/netsuite/connector.md): Learn how the NetSuite search integration works and how to configure it for Glean. - [NetSuite MCP](/connectors/native/netsuite/mcp.md): Set up NetSuite MCP to give users live access to NetSuite tools from Glean. - [Notion](/connectors/native/notion.md): Learn how to configure and integrate Notion with Glean. - [setup](/connectors/native/notion/setup.md) - [Okta](/connectors/native/okta.md): Learn how to connect Okta to Glean so you can power people cards, org charts, directory search, and app discovery from your organization's identity provider. - [Crawl restrictions](/connectors/native/okta/restrictions.md):