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Release Notes

Welcome to the Glean Release Notes. Here, you'll find information on recently launched features and improvements.

Coming Soon

Learn about upcoming features and improvements in Glean

Product and feature retirements

Information about deprecated and sunset features in Glean

Glean Betas

Learn about Glean Betas in the Gleaniverse's Admin Hub (Glean Admins Only)

User Features

Agent Library Enhancements: Manage categories + Verification

Agent Library now scales for organizations with hundreds or thousands of agents by turning the Agents page into a single, discovery-focused library with richer curation tools. Admins and agent moderators can create and reorder company-owned categories, add agents to multiple categories, and brand or verify “official” agents so users see a trusted, tailored catalog instead of a noisy list. End users can quickly filter by company-curated agents or Glean-provided agents and find high-quality workflows that match their role and team

How to access: Administrators must enable for your organization.

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Agents ROAD-1091-MR

Sunsetting speech to text dictation

We’re retiring the dictation (“Speak to Type”) button across Glean web, desktop, and mobile composers. This includes the mic icon in the home page, chat, and Conversational Agent creators. As part of this change, the dictation mic button will be removed from supported composers and users will no longer be able to start new dictation (voice‑to‑text) sessions. Existing chat and authoring flows will continue to work as normal with typed input.

We’re making this change because dictation is used by only a small fraction of Assistant users, and keeping the control adds unnecessary clutter. Removing it simplifies the experience while we focus our investment on supporting real-time voice as the primary, interactive voice experience, rather than one‑off voice‑to‑text dictation.

How to access: Administrators must enable for your organization.

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Agents ROAD-1017-MR

Agent Notifications

Glean now sends notifications when an agent needs your input or when long‑running work like Deep Research finishes, so you can act without constantly checking chats or the Agent Library. You’ll see browser notifications (if enabled) and, for agent approval steps, email alerts that deep link you back to the right chat or run to review, approve, or provide missing information. This helps you unblock background agents faster, complete tasks on time, and reliably find results from async work instead of hunting through multiple screens.

How to access: For end users, notifications work automatically. You’ll see a Notifications entry in the Glean UI and will start receiving alerts for agent HITL steps and completed Deep Research runs. To turn browser/desktop notifications on or off, update notification permissions for your Glean URL in your browser settings and, if needed, in your operating system’s notification preferences. You can manage whether you get email and browser notifications for assistant and agents from Your settings → Notifications in the Glean app. If you don’t see Notifications in the left navigation, your organization may not have enabled this feature yet in the Admin Console.

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Agents ROAD-894-MR

Connect Glean Agents to Remote MCP Servers (MCP Host)

Glean Agents can now call tools hosted on remote Model Context Protocol (MCP) servers, so your agents can take actions in systems like Notion, Asana, GitHub, ServiceNow, Snowflake, and more—all from within Glean. Admins and builders can plug approved third-party or internal MCP servers into agent workflows. This helps teams automate more of their workflows without rebuilding custom integrations for every system.

How to access: To use MCP servers in Glean Agents, first have a Glean admin configure the MCP servers in the Admin console under Platform → Actions, where MCP-powered integrations and templates are listed. Admins can either import an MCP server by providing its URL and metadata or use pre-set templates from the MCP registry, then connect and discover available tools and choose which tools are available to which users or groups.

Once servers and tools are configured, agent builders can open Agent Builder, create or edit an agent, and add an MCP server as part of a Plan and execute or autonomous agent step, choosing which tools from that server the agent is allowed to use. When users run the agent, it will automatically route to the configured MCP tools as needed to read data or perform write actions in connected systems.

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Actions ROAD-1033

Support GPT 5.4 on Glean Assistant and Agents

GPT-5.4 is now available in Glean Assistant model choice and Agents for customers using the Glean Universal Model Key, and the Agents model hub for all customers. GPT-5.4 delivers significantly improved citation quality, instruction following, and tool usage compared to prior OpenAI standard models.

This feature may use credits. Learn more in Glean's Help Center.

How to access: Glean Universal Model Key: GPT-5.4 appears automatically in the Assistant model choice dropdown and Agents model hub. Admins can exclude it via Admin Console → Platform → LLM.

Customer Key: GPT-5.4 is available for Agents via Admin Console → Platform → LLM. It is not yet available for Assistant model choice on Customer Key.

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Agents ROAD-1189

Create Images with Glean Agents in both Workflow and Auto mode

We are releasing dedicated, governed image creation capabilities in our Agents platform across three surfaces: a dedicated node in the Agent Builder, an explicit “Generate Image” action within Plan & Execute, and native support in autonomous agents. In the Agent Builder, a configurable “Generate Image” node enables builders to define prompts, styles, aspect ratios, and image counts, draw on relevant context, and return structured outputs (image URLs plus metadata) for downstream nodes, while in Plan & Execute a dedicated action lets the planner reason explicitly about visual steps—when to generate images, how many, and which parts of the plan they support—using the same backend with quotas and fallbacks so plans can still succeed in text-only mode if image creation fails. Autonomous agents determine when visuals materially improve a task, derive prompts from artifact content, generate and embed images in the final output, and operate under clear safety, cost, and performance guardrails.

This feature may use credits. Learn more in Glean's Help Center.

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Agents ROAD-1113

Deep Research is now supported for Customer Key

Deep Research now supports all models on Customer Key (GPT5, GPT 5.1, Claude 4.5 Sonnet, and Gemini 3 Pro) and model providers (Azure OpenAI, AWS Bedrock, and Google Vertex AI).

Admins have full control over which users have access to Deep Research and their usage quotas. Admins can set monthly query limits per user, restrict usage to specific users or departments, or turn off the feature entirely in Admin Console → Assistant → Deep Research. This feature is subject to usage-based pricing; for details, contact pricing@glean.com or view our Flex pricing documentation.

This feature may use credits. Learn more in Glean's Help Center.

How to access: This feature is default on. Admin can control the feature via the Admin Console -> Assistant.

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Assistant ROAD-1020

Customer Key customers can now access image generation in Glean Assistant

Bring your ideas to life directly in Glean Assistant with Image Generation models from Gemini & Open AI, now available for Customer Key customers on all clouds (and previously for Glean Key customers). If you’re already using image generation elsewhere, you can now do the same right inside Assistant: ask for visuals from natural language prompts, and see images show up in your chat response and artifacts.

This accelerates creative cycles and keeps iteration for drafts, diagrams, social posts, and more in one place, with prompts that can incorporate design direction from your internal documents instead of forcing you to switch tools.

This feature may use credits. Learn more in Glean's Help Center.

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Assistant ROAD-1114

Desktop App Refresh and improvements to Spotlight

The Glean desktop app now has a refreshed, modern look with a dedicated app shell that makes it easier to move and resize the window. We’ve also upgraded the desktop Spotlight (the Cmd‑Shift‑J quick entry bar) so it’s no longer just a simple input field—it now supports the full Glean Assistant chat experience, including switching between Fast and Thinking modes, choosing custom models, and generating images, all without opening the main app. This makes Spotlight a more powerful, always-available way to start or continue chats, run searches, and get work done directly from your desktop.

Note: Mac desktop refresh now available. Windows desktop app refresh will launch by March 26, 2026.

How to access: To use the updated desktop experience, download or update the Glean desktop app for macOS or Windows from your Glean settings under the desktop app installation page, then sign in with your Glean account.

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Desktop App ROAD-1152

Salesforce Support for permissions via Territory

Glean’s Salesforce connector now supports territory-based record access. With this enhancement, users can see Salesforce records assigned to them through territories, in addition to existing access rules. This ensures that Salesforce data indexed in Glean fully respects Salesforce sharing and visibility settings.

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Connectors ROAD-1144

Freshdesk Connector

The Freshdesk Connector enables organizations to connect their Freshdesk instance to Glean, making support tickets, conversations, solutions articles (knowledge base), contacts, and companies fully searchable within Glean. By integrating Freshdesk, support teams can quickly find and manage customer inquiries, leverage Glean’s powerful search and knowledge management capabilities, and streamline workflows. This integration helps improve response times, ensures consistent and accurate information delivery, and elevates the overall customer support experience.

How to access: To connect Freshdesk to Glean, an admin must add Freshdesk as a data source in the Glean Admin Console. Additionally, each user who wishes to access Freshdesk data in Glean must authenticate with their own Freshdesk API key. After setup, Glean will index tickets, conversations, solutions articles, contacts, and companies according to the user’s permissions in Freshdesk.

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Connectors ROAD-956

Admin Features

Improving Calendar Events for Microsoft Outlook and Teams

Glean has improved calendar event accuracy and freshness for organizations using Microsoft Calendar. By enabling a federated retrieval for the meeting lookup tool, users now see up-to-date, comprehensive calendar data directly in Glean Assistant and Agents.

How to access: This improvement is automatically applied for organizations with the Microsoft Calendar connectors configured in Glean, no additional setup is required for the calendar improvements to take effect.

Admins can verify their Microsoft Teams connector is active and properly configured by navigating to Admin Console → Data Sources → Microsoft Teams.

For full calendar and transcript support, ensure the connector has the required Microsoft Graph API permissions, including Calendars.Read, OnlineMeetings.Read.All, and OnlineMeetingTranscript.Read.All.

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Assistant ROAD-1187

Ironclad connector

The Ironclad connector for Glean enables organizations to seamlessly search contract records, workflows, and related legal documents managed in Ironclad.

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Connectors ROAD-823

Canva connector

The Canva Connector enables Glean users to search documents and designs from Canva directly within their workspace. With this integration, teams can discover, search, and collaborate on Canva design docs in Glean alongside all enterprise data.

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Connectors ROAD-820

Affinity connector

The Affinity Connector lets teams—especially those in private equity, venture capital, and investment banking—bring Affinity’s relationship intelligence into Glean. With this integration, users can search for contacts, companies, opportunities, and lists from Affinity alongside other sources in Glean.

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Connectors ROAD-737

Service restoration access for customer deployments

We’re introducing service restoration access to provide secure, audited, and time‑bound infrastructure-only access during rare, high‑severity incidents when normal administrative paths are unavailable for cloud-prem customers. As part of this change, we’re also moving from broad “project admin/owner” access to more granular, least‑privilege roles.

In addition, we’re deploying an isolated backend service that automatically executes pre‑approved infrastructure commands using these least‑privilege credentials—no human ever authenticates directly with this account.

In cases of service account restoration, you may see cloud audit logs labeled service restoration access. Learn more about Glean's access to customer cloud-prem deployments on the Trust Center (https://trust.glean.com/resources?s=xeeowws1dsh9xnx0n33ij\&name=glean-access-to-customer-deployments)

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Platform Capabilities ROAD-985

User Features

Glean homepage now defaults to the Chat tab

We’re updating Glean to make Chat the primary way you start working, while keeping all of your existing Search functionality available when you need it. This change is designed to reduce tab switching, keep you in one flow, and help you get more value out of a single workspace since Search results are also available in Chat conversations.

The Glean homepage now defaults to the Chat tab, and users can choose to change their default back to the Search tab if desired. This has been the experience for all new deployments since Nov 2025 and a percentage of users on all other deployments since Jan 2026, where it has led to a 29% increase in Chat queries.

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Assistant ROAD-1151-MR

Connect Glean Assistant to Remote MCP Servers (MCP Host)

Glean Assistant now supports integration with remote Model Context Protocol (MCP) servers, enabling secure connections to third-party tools like Notion, Jira, and Salesforce. Admins can centrally approve and manage which MCP servers are available, ensuring secure, controlled access to enterprise systems. This update delivers seamless, permission-aware integration that empowers users to automate workflows and fetch live data directly within Assistant.

Customers and users with Gemini LLM model as their Assistant or chosen default are not yet able to use this functionality. We aim to remove this limitation within the next few weeks.

How to access: Administrators must enable for your organization.

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Assistant ROAD-867

Bringing Email & Message Canvases into chat

The dedicated Canvas experiences for composing emails and messages are now integrated directly into the chat thread. Users no longer need to switch to a side-by-side view for quick messages or small edits; everything can be viewed, drafted, and refined right within the chat. The Canvas adapts to the medium (email or chat), providing the right fields and structure, and you can export your finished message to your preferred client in one click, with all formatting and details preserved.

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Assistant ROAD-1131

Model retirement of Claude 3.7 Sonnet

Support for the Claude 3.7 Sonnet model will end on January 28, 2026. After this date, Claude 3.7 Sonnet will no longer be available for use in Glean Assistant or Agents. Any agents or workflows currently using this model will be automatically migrated to a supported fallback model to ensure continued service. Administrators should review their model selections and update to a supported model before the deprecation date to avoid disruption.

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Assistant ROAD-1071

Gemini 3.1 Pro in Assistant and Agents

Glean supports Gemini 3.1 Pro for Glean universal model key customers on Assistant and Agents. We also offer Gemini 3.1 Pro for customer key deployments for Glean Agents (agent builder) via Vertex AI.

Gemini 3.1 Pro is Google's latest frontier model, delivering improved performance in coding, reasoning, and agentic workflows over Gemini 3 Pro — at the same price point. Customers can select Gemini 3.1 Pro via model choice in Assistant or configure it for Agent steps in the model hub.

How to access: Admins can configure the model by going to Admin Console -> Platform -> LLM.

This feature may use credits. Learn more in Glean's Help Center.

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Agents ROAD-1171

Claude Sonnet 4.6 in Assistant and Agents

Glean supports Claude Sonnet 4.6 for Glean universal model key customers on Assistant and Agents. We also offer Sonnet 4.6 for customer key deployments for Glean Agents (agent builder) via Vertex AI and AWS Bedrock.

Claude Sonnet 4.6 is Anthropic's latest mid-tier model, delivering improved performance in coding, reasoning, and agentic workflows over Sonnet 4.5 — at the same price point. Customers can select Sonnet 4.6 via model choice in Assistant or configure it for Agent steps in the model hub.

How to access: Admins can configure the model by going to Admin Console -> Platform -> LLM.

This feature may use credits. Learn more in Glean's Help Center.

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Agents ROAD-1162

New Personal Productivity Agent Templates

Glean now offers new task management agent templates for common productivity tasks like “Plan my Day” and “Daily action items”. By removing the need to build or configure, every user can immediately experience the value of automation, boosting productivity and AI adoption across the organization.

How to access: Any user who has permissions to create agents can access these templates by navigating to https://app.glean.com/chat/agents and clicking "Create agent", which will display Glean's library of agent templates. Personal productivity templates will display under the "General" tab.

This feature may use credits. Learn more in Glean's Help Center.

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Agents ROAD-1134

Agent Builder Header Update: Save, Enable/Disable and Delete

The Agent Builder and Autonomous Agent Builder headers now use clearer labels and a simpler layout, making it easier to manage your agents. The primary button in the top‑right is now labeled Save instead of Publish, and all related messages have been updated (for example, “Draft saved” and “Agent saved”). Disable / Enable and Delete are now grouped in the More actions (⋮) menu alongside Settings, View insights, Duplicate, and Import/Export. Your agents’ behavior, routing, permissions, and versioning are unchanged—only the labels and menu locations have been updated.

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Agents ROAD-1094

Merge Agent Branches into a Single Node

You can now merge multiple branches into one downstream node in the Agent Builder canvas. The shared node will run regardless of which branch was taken, so you can keep one source of truth for your final response or action. Existing agents can be refactored to converge branches, reducing visual clutter and duplicated configuration.

This feature may use credits. Learn more in Glean's Help Center.

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Agents ROAD-1093

Support for additional Salesforce Objects

Glean now natively supports a broader set of standard Salesforce objects, including Contract, SBQQ_Quote_c, Product2, SBQQ_QuoteLine_c, SBQQ_Subscription_c, Order, Quote, OrderItem, VoiceCall, and Conversation. This enhancement enables organizations to index, search, and leverage these additional Salesforce records in Glean, making it easier for teams to find and use critical CRM data across sales, support, and operational workflows. With expanded object coverage, users benefit from more comprehensive search results and improved context in Glean Assistant and Agents.

How to access: Administrators must enable for your organization. Enable the desired standard object, ensure the Salesforce integration user has the necessary object-level permissions (read and view all) for each object you wish to index, then save your configuration and start a crawl to index the newly added objects.

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Connectors ROAD-1082

Admin Features

Gemini: Additional web search provider added in Agentic Looping

Glean now offers Gemini web search as a fully supported provider in the agentic engine, alongside Brave and OpenAI. Customers using Gemini with Agentic Looping can take advantage of Google’s search results while Glean automatically chooses the right web provider per query, improving flexibility and aligning with multi-provider strategies. This makes it easier for organizations standardized on Gemini to power real‑time web lookups in Assistant and agents without custom setup.

How to access: To enable web search with Gemini, an admin should configure a Gemini web search action from the Actions section of the Admin Console.

This feature may use credits. Learn more in Glean's Help Center.

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Actions ROAD-1146

Analyze Glean usage and adoption with Insights chat

The insights chat allows you to analyze Glean usage across Assistant, Search and Agents to identify trends in usage, find power users by department, understand connector usage, analyze user feedback metrics, and highlight top agents. With insights chat, you can run complex analytics, with Python and SQL tools working under the hood, and also see results displayed in charts or via downloadable reports.

How to access: Insights chat is now GA for admin and insights moderator, so you can ask plain‑English questions about Glean usage and get data-backed answers as summary, tables, charts and downloadable reports

You’ll find it in the Insights chat under Insights page; Ask things like “Compare search vs assistant usage trends over 90 days?” and any follow-up questions to drill down into the specifics. Please try your real questions and log any issues or thumbs feedback so we can keep improving coverage and quality.

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Actions ROAD-795

Get granular insights into your FlexCredits usage with Billing Credits Dashboard

The Billing credits dashboard in the Admin Console now gives admins a much more detailed view of how FlexCredits are being used across Glean. You can see feature‑level spend for Assistant and Agents (including items like Code Writer and Image Generation), view static system workflows such as Deep Research and Chat as individual line items, and understand which agents are driving the most consumption. Deleted and unsaved agents are now clearly bucketed so previously “invisible” credit usage is accounted for, and a new Credit usage overview with segmented progress bars and overage warnings helps you stay ahead of your credit limits.

How to access: Access to the Billing/Credits dashboard is limited to Admins and Billing Moderators; if you do not see this page, your Glean role may not include billing permissions.

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Admin Capabilities ROAD-1159

Self-serve VPN setup for on-premises data sources

Glean now enables workspace administrators to self-serve the initial VPN networking setup directly from the admin console. This enhancement streamlines the process for connecting Glean to on-premises or private data sources, eliminating the need for manual coordination with Glean support or Solutions Engineering. Customers can quickly configure VPN connectivity themselves, reducing setup time and accelerating access to internal resources.

How to access: To set up VPN networking for on-premises or private data sources:
Sign in to the Glean Admin Console with an Admin or Setup Admin role.
Navigate to the networking or data source setup section and select the VPN setup option.
Enter the required VPN parameters, such as peer IP, transit/local CIDR range, IKE version, and pre-shared key (PSK).
Follow the on-screen prompts to complete and validate the configuration.

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Platform Capabilities ROAD-989

Get real-time alerts for data source health issues

Admins will now receive proactive alerts within the Admin console UI when connected data sources experience health or credential issues, such as failed syncs or expired credentials. These alerts help ensure that admins are immediately notified of problems that could impact search completeness or data freshness, enabling faster self-service troubleshooting and reducing downtime. Alerts include details about the affected data source, the specific error, and direct links to relevant documentation for resolution. This enhancement improves visibility and control over data source health, supporting a more reliable and up-to-date Glean experience.

How to access: To view issues requiring attention:
Go to the Glean Admin Console and navigate to Dashboard.

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Admin Capabilities ROAD-871

[Action Required] End of Support for Gemini Models on Agentic Engine V1

Glean is ending support for Agentic Engine V1, and customers on Customer Key Gemini must migrate to Agentic Engine V2 by February 15, 2026. After this date, all new Assistant and Agent capabilities will be built on Agentic Engine 2 and Assistant and Agent experiences will no longer be supported for customers who do not migrate.

Agentic Engine V2 represents a significant upgrade over V1, delivering statistically significant improvements in enterprise use cases. The new engine features adaptive planning for more intelligent task handling, iterative reasoning for better problem-solving, and multi-step task execution for complex workflows. The vast majority of customers have already migrated and are benefiting from these enhancements.

No action is required for customers already on Agentic Engine V2, including all Glean universal key customers.

How to access:

Step 1: Configure the LLM Model

  1. Navigate to Admin Console → Platform → LLM

  2. Under "Select models for assistant," choose your provider and set Gemini 3.0 Pro Preview as your thinking mode agentic reasoning model and Gemini 2.5 Flash as your fast mode agentic reasoning model.

Step 2: Enable the Features

  1. Navigate to Admin Console → Platform → Assistant → Settings

  2. Under "New agentic engine features," enable Fast and Thinking modes

  3. Enable for everyone

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Assistant ROAD-1070

Procore connector

Users can now securely search and access construction project data from Procore directly within Glean. This integration enables project teams, field staff, and back-office teams to find the latest status, review submittals and RFIs, and streamline decision-making across distributed construction projects—helping contractors standardize workflows, save time, and increase adoption.

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Connectors ROAD-812

Billing Moderator role for credits dashboard access

Organizations can now assign a dedicated Billing Moderator role that grants read-only access to the workspace billing and credits dashboard without making someone a full Glean Admin. This lets finance teams, budget owners, and billing contacts monitor credits usage and spending while preserving least‑privilege access and keeping core admin controls limited to your IT and admin teams.

How to access: Administrators must enable for your organization. To grant someone access to the billing and credits dashboard, a Glean Admin should assign them the Billing Moderator role, either directly on their account or via an identity provider group using group-based permissions. Once assigned, users with the Billing Moderator role can sign in to Glean and view workspace billing and credits information, but they will not have broader admin access to workspace settings.

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Admin Capabilities ROAD-1142

Sensitive content policies templates

Glean provides a set of categorized templates for creating new sensitive content policies, helping eliminate the cold start around what to include and how to structure a policy.

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Protect ROAD-964

User Features

Write better Emails and messages with dedicated Canvases

You can now draft and refine emails and messages in dedicated Canvas templates that feel tailored to Gmail and chat. When we detect you’re composing a communication, Glean opens the right Canvas experience and keeps one-click export to your preferred email or messaging client.

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Assistant ROAD-903

Model choice in Assistant [Glean Universal Key Only]

Users now have direct control to select which AI model powers their Glean Assistant conversations. Users can choose between leading models such as GPT and Claude for each Assistant chat, unlocking flexibility and allowing teams to optimize for speed, depth, and quality as needed. Organization admins may limit which models are surfaced for users, while Glean continues to provide high-quality defaults for a seamless experience. Available for Glean Key customers only.

Note: With this feature, users will be able to select a model for a chat session, but will not be able to change the default models used for Assistant.

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Assistant ROAD-853

Re-run workflow agents from a previously executed step in Agent Builder Preview

Agent Builder Preview now lets you re-run an agent from any previously executed step in the workflow. This lets you skip unchanged steps and reuse the preserved states and outputs to speed up iteration and debugging of complex, multi-step workflow agents.

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Agents ROAD-1046

Auto-generate agent description upon sharing

Agent creators can now generate and confirm agent descriptions when sharing agents with others. If you share an agent that doesn’t have a description, Glean will suggest an icon and an auto-generated description, which you can review, edit, or replace before confirming sharing. You’ll also see a new Enhance icon next to the agent description field (under the agent title and in Settings) that lets you instantly generate or refine the description at any time. Descriptions remain optional, but it’s now much easier to keep your agent library clear and self-explanatory with minimal effort.

How to access: To use this feature, open the Agent Builder and click the Share button when you’re ready to share your agent. If your agent doesn’t have a description, Glean will automatically suggest one along with an icon. You can review, edit, or replace the suggested description before confirming.

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Agents ROAD-1044

Bitbucket Server Mirror Project & Global Permissions

The Bitbucket Server connector reflects user and group permissions by incorporating global, project and repository level access controls. This enhancement ensures that users see all Bitbucket Server content they are entitled to, even when permissions are granted at the project or global level a common practice for Bitbucket administrators. As a result, search results in Glean match Bitbucket’s native access model.

How to access: No additional setup is required for permissions inheritance; the connector now automatically crawls and applies both project-level and repository-level permissions. This is automatically supported for Bitbucket Data Center version 8.5 and above

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Connectors ROAD-1120

Admin Features

Assign Glean roles and permissions using identity provider groups

Use your existing identity provider groups, Azure AD or Google Groups, to assign Glean roles at scale, so users automatically inherit the right permissions based on their group memberships instead of being managed one by one.

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Admin Capabilities ROAD-860

Manage the rollout of new Beta & Generally Available features

The managed rollouts feature is a centralized place for admins to see major, new features being released, test them, and then manage the timeline and change management surrounding the features.

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Admin Capabilities ROAD-732

[Action Required] End of Support for GPT and Claude Models on Agentic Engine V1

Glean is ending support for Agentic Engine V1, and customers on Customer Key OpenAI or Claude must migrate to Agentic Engine V2 by January 31, 2026. After this date, all new Assistant and Agent capabilities will be built on Agentic Engine 2 and Assistant and Agent experiences will no longer be supported for customers who do not migrate. No action is required for customers already on Agentic Engine V2, including all Glean universal key customers. Customers on Customer Key Gemini will be asked to migrate once Gemini 3.0 is available on Agentic Engine V2.

How to access:

Step 1: Configure the LLM Model

  1. Navigate to Admin Console → Platform → LLM

  2. Under "Select models for assistant," choose your provider and set GPT-5 or Claude Sonnet 4.5 as your agentic reasoning model

Step 2: Enable the Features

  1. Navigate to Admin Console → Platform → Assistant → Settings

  2. Under "New agentic engine features," enable Fast and Thinking modes

  3. Enable for everyone

Requirements:

  • If using Customer Key, you must manually configure GPT-5 (via OpenAI Direct or Azure) or Claude Sonnet 4.5 (via Google Vertex AI or Amazon Bedrock)

  • If using Glean Key, you'll be automatically migrated to GPT-5

  • For self-hosted deployments, ensure your deployment occurred on or after September 4th, 2025

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Assistant ROAD-1034

Enable creation of multiple test groups for datasources

Admins can now create and assign multiple test groups for each data source in Glean. This enhancement allows organizations to test and validate different data sources with distinct groups of users, improving control and flexibility during rollout. With this update, admins can ensure that only the right users have early access to specific data sources, streamlining testing and reducing the risk of unintended data exposure.

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Connectors ROAD-824

Sensitive Findings Insights and Dashboard

The new Findings Dashboard gives administrators a clear, high-signal view of sensitive findings across all policies, info types, and data sources. This dashboard makes it easy to track the progress of sensitive content detection, monitor trends over time, and quickly identify areas of risk. With aggregated insights and flexible filters, large organizations can efficiently manage data protection, demonstrate compliance, and take action to reduce exposure.

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Protect ROAD-957

User Features

New user confirmation experience for write actions in Agents

Agents now by default pauses before making changes, summarizing planned updates so users can quickly review, adjust, and approve high-impact write actions. Users can chain outputs from earlier write steps as inputs to later ones which will help your agents deliver faster end-to-end workflows across your systems while keeping humans in control.

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Actions ROAD-1103-MR

Search results in Chat for keyword-focused queries

Chat in Assistant now surfaces a short set of top search results within your conversation for keyword and search-like queries. This enables you to navigate to relevant documents directly in chat conversations quickly, so you don’t have to switch to the search setting or wait for a full chat response. You’ll get to the information you need faster, improving productivity and reducing context switching.

How to access: No setup is required—this feature is available to all users in Assistant. When you enter a keyword or search-like query in a chat conversation, you’ll see top search results appear directly in the chat window. Click any result to open the document, or continue your conversation as usual. For more details on using chat and search, visit the Glean Help Center.

Release plan:

  • Dec 2 for customers with chat-first deployments

  • Jan 15 for other customers

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Assistant ROAD-1025-MR

Custom actions defaulted to run in scheduled and interactive agents without user confirmation

Configure custom actions to run automatically—without user confirmation—in both interactive and scheduled agents, while giving admins full control over which actions are allowed to run this way. This lets teams safely automate more work while maintaining admin control.

How to access: Administrators must enable for your organization. In the Admin Console, go to Actions, select the relevant custom action, and enable the option to run without user confirmation for agents. This setting determines which actions are eligible to run automatically in both interactive and scheduled agents. In Agent workflow builder, when creating or editing an agent, add the custom action as a step and ensure the “run without confirmation” option is enabled for that step. For scheduled agents, only actions configured for auto-run will be available.

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Actions ROAD-1087

View all agent runs in chat history

Background agents (e.g. scheduled agents) now also appear directly in Chat History alongside your conversations with Assistant and manual agent runs, under the Chats on your left navigation bar. You can quickly scan results, open full run details in one click, and use filters to see only Assistant chats or runs from a specific agent.

How to access: Administrators must enable for your organization. Chat history must be enabled by admins for users to use this functionality.

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Agents ROAD-1063

Updated preview experience for agents

The Agent Builder now features a flexible, dockable preview panel you can move and resize to view results alongside step configuration for faster iteration. This combined with real-time indicators showing which node is running, paused for input, or completed to make debugging simpler and more transparent.

How to access: Administrators must enable for your organization.

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Agents ROAD-1009

85 new actions available in Glean Assistant & Agents

Glean has expanded its agent actions library, delivering over 85 ready-to-use actions across GitHub, Google Calendar, Jira, Confluence and Salesforce. The actions are currently supported in Glean Agents and Glean Assistant.

How to access: Administrators must enable for your organization from within the Admin console.

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Agents ROAD-761

Enhancements to reports and dashboards in the Salesforce connector

Glean uses hybrid search for Salesforce dashboards and reports. It indexes dashboard metadata to understand how metrics are defined, then performs a real-time fetch at query time to pull the latest chart and table values. Users can ask questions like “Read the GTM dashboard and tell me our current ARR” and get real-time answers.

How to access: Administrators must enable for your organization. To use federated fetch for Salesforce Reports and Dashboards in Glean Chat:
Ensure admin has connected Salesforce data source in Glean with the required permissions, including access to Reports and Dashboards objects.
Each user must individually authenticate their Salesforce account in Glean to enable live data access for reports and dashboards.
When a user asks a question in Glean Chat that references a Salesforce report or dashboard, Glean will automatically fetch the latest data directly from Salesforce, provided you have the necessary permissions. If users are not authenticated, Glean will prompt them to connect their Salesforce account. Then they can interact with live Salesforce data in chat.

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Assistant ROAD-1081

Personalization and memory in Glean Assistant (GCP)

Glean is adding personalization functionality to Assistant so it can remember details from your conversations and work history to tailor future interactions, making it feel like an intelligent coworker that retains the context that matters most to you. Personalization combines implicit and mined memories from chat sessions and past work activity (within retention guardrails) with explicit, user‑controlled saved memories.

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Assistant ROAD-828

New experience for user confirmation for actions in Assistant

Glean Assistant can now execute multiple actions, taking the input from a previous action and applying it to the next action in a single run. Users can chain outputs from earlier write steps as inputs to later ones, supporting more complex Assistant queries while keeping users in control.

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Actions ROAD-1095

Update to admins on Adaptive Planning in Agents

Adaptive Planning is now available for Glean Agents, enhancing agent workflows with improved reasoning and flexibility. Starting with the January 20, 2026 release, all agents using the Plan & Execute step were automatically upgraded from Basic to Thinking mode, enabling deeper, more iterative problem-solving. Agents will continue to use the best available model within their configured model family, and those previously set to "Same as Assistant" will now use "Best," ensuring optimal performance for each request. No customer action is required—this upgrade ensures agents benefit from the latest planning and reasoning capabilities while preserving existing model preferences.

This feature may use credits. Learn more in Glean's Help Center.

How to access: No customer action is required for this upgrade. The transition will occur automatically for all deployments with Agentic Engine enabled.

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Agents ROAD-1098

Image generation in Glean Assistant with Nano Banana Pro now supported for AWS and Azure (Glean Key)

Bring your ideas to life directly in Glean Assistant with Nano Banana Pro. You can now ask Assistant to create images from natural language prompts and it will respond with visuals in your chat response. This accelerates creative cycles and unlocks fast iteration for drafts, diagrams, social posts, and more. Image generation in Assistant allows you to include design direction in prompts based on internal documents and avoid switching tools. Now available for customer key on Azure and AWS.

This feature may use credits. Learn more in Glean's Help Center.

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Assistant ROAD-1102

Make your writing shine with Editing Shortcuts within Canvas

The Editing Shortcuts feature in Glean Canvas lets you apply common rewrites—like fix grammar, make concise, or change tone—with a single click instead of re-prompting in chat. When you highlight text and hit the shortcut button, a small menu of actions (Polish, Length, Tone) appears; choosing one sends a hidden, tuned prompt to the model and replaces just that selection with the improved version. This turns repetitive editing prompts into fast, in‑place adjustments so you can quickly polish, resize, and retune your writing without leaving the document.

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Assistant ROAD-902

Admin Features

Admin chat for help setting up and configuring Glean

Glean offers admin chat, a natural language chat for help setting up and configuring the admin console, using data from Glean documentation, website, developer docs, and the Gleaniverse. If self-serve support isn’t enough, the admin chat can escalate to Glean's support team.

How to access: From the Admin Console, open the Help menu and select Admin chat to start a conversation.

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Admin Capabilities ROAD-829

Turn Deep Research Default On for Glean Key customers

Deep Research was enabled by default for all customers on Glean Key for OpenAI and Glean Key for Azure OpenAI on January 15th, 2026. As previously shared in Coming Soon notes, Admins could pre-opt out by contacting their Account Manager and going forward, Admins have full control over which users have access to Deep Research and their usage quotas. Admins can set monthly query limits per user, restrict usage to specific users or departments, or turn off the feature entirely in Admin Console → Assistant → Deep Research.

This feature may use credits. Learn more in Glean's Help Center.

How to access: Administrators can access deep research in the Admin Console (Assistant → Deep Research).

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Assistant ROAD-1023

Crawl JavaScript websites (AWS)

You can now use the Glean Website connector to crawl and index JavaScript-enabled websites in AWS deployments. This update brings feature parity with GCP deployments, allowing organizations on AWS to make dynamic, JavaScript-rendered web content discoverable in Glean search. Teams can now access more complete and up-to-date website content, improving search coverage and knowledge discovery for sites that rely on client-side rendering.

How to access: To connect a JavaScript-enabled website as a data source in an AWS deployment:
In the Glean Admin Console, go to the Data Sources tab and select “Add Data Source,” then choose “Website.”
Enter the display name and provide either a sitemap URL or seed URLs for the site you want to index.
For JavaScript-heavy sites, enable Client-Side Rendering (CSR) in the advanced settings. CSR should only be used for public pages that do not require authentication, as it cannot be combined with cookies, authentication headers, or Single Sign-On (SSO).
Save the configuration and trigger the initial crawl. Review the results and adjust settings as needed to ensure all desired content is indexed.

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Connectors ROAD-1086

Crawl preview during web data source setup

The web crawl preview allows admins to preview the content and child links of web pages(configs determining crawl logic)-such as authentication, site fetch, and advanced settings-before running a full crawl. By surfacing potential misconfigurations and showing a sample of indexed pages in real time, admins can verify and correct their setup immediately, reducing delays and improving the onboarding experience for web data sources.

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Connectors ROAD-1038

Faster indexing for newly greenlisted Jira projects

When a Jira project is added to the greenlist, Glean now triggers a targeted crawl for that project instead of requiring a full content crawl. This enhancement reduces load on Jira servers and ensures that newly greenlisted projects are indexed and searchable more quickly. The update is especially valuable for large enterprises using project-level greenlisting, improving both efficiency and data freshness.

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Connectors ROAD-880

Redlist content in Microsoft O365 SharePoint and OneDriveHide with sensitivity labels

Glean now supports redlisting content using Microsoft Purview sensitivity labels for SharePoint and OneDrive. This ensures that items tagged with selected labels are not surfaced in search, chat, and agent experiences. Admins can configure which sensitivity labels to redlist, and updates to these labels are propagated rapidly—typically within a few hours.

How to access: This feature is not currently self-service and cannot be configured directly from the Glean Admin Console. Configuration must be completed with assistance from Glean. To enable redlisting of content via Microsoft Purview sensitivity labels for SharePoint and OneDrive, an admin must:
In Azure, locate the app registration connected to your SharePoint/OneDrive instance.
Add the SensitivityLabels.Read.All Graph API application permissions and grant admin consent.
Provide your Glean representative with the list of sensitivity label priority numbers, specifying which labels should be redlisted for SharePoint and OneDrive.

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Connectors ROAD-746

Details on sensitive and non-sensitive logs for AWS Customers

Glean now tags all AWS CloudWatch log groups and S3 buckets created by Glean as either sensitive or non-sensitive using the glean-sensitive: true|false tag. Additionally, an object in an S3 bucket within the Glean AWS account provides a comprehensive list of these resources. This enhancement makes it easy for customers to identify where sensitive data resides, improving transparency and supporting security and compliance needs. Sensitive data refers to data that can contain raw indexed document details or user queries. This data can contain any data that is stored or entered in, such as PII if present.

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Platform Capabilities ROAD-1019

Export sensitive findings via UI and API

Glean Protect administrators and developers can now download sensitive findings from weekly and continuous scans, filtered by data source or policy, directly from the Glean Protect user interface or programmatically via the Governance API. This enhancement streamlines remediation workflows by making it easy to share, triage, and automate actions with source system owners. With flexible export options, security teams can quickly access, filter, and distribute sensitive data findings for compliance, incident response, or integration with external tools.

How to access: To export sensitive findings:

  • In the Glean Admin Console, navigate to Glean Protect → Sensitive findings.

  • Use dashboard filters to select findings by datasource, policy, or other criteria.

  • Click the export button to download filtered findings as a CSV file. Only one export can be in progress per user at a time; completed exports are available for download in the export drawer.

  • For programmatic access, use the Governance API to export findings for integration with SIEM, SOAR, or other security tools. Refer to the Glean developer documentation for API usage and authentication details.

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Protect ROAD-948

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