June 4, 2025

Admin Features

NumberDetails
FR-2029
Create Jira Service Management tickets from within Slack
Automate IT support with Glean's ability to create Jira Service Management tickets directly from Slack, streamlining ticket resolution and improving overall efficiency.
How to access:
Admins need to enable the Jira action pack, and add the Jira create request action to an app to use this feature.
Learn more
Actions
FR-3476
Export to CSV option for Admin-facing insights (GCP Only)
Our new Insights Overview page will now have an export to CSV functionality that was available previously for downloading a snapshot of usage at a user level.
Insights
FR-3462
Wiz sensor support for AWS
Customers using AWS can deploy Wiz sensors on their compute resources, particularly for EC2 instances and EKS nodes. This enables Wiz to monitor Glean deployments, enhancing security.
How to access:
Please reach out to your account team for help enabling this feature.
Learn more
Observability
FR-3380
Content hide and unhide APIs for sensitive content protection
The ability to hide or unhide sensitive documents from being accessed within Glean using APIs. These APIs empower administrators to programmatically control document visibility, ensuring compliance with data governance policies and reducing the risk of accidental data exposure.
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Security
FR-3379
Create and manage weekly or continuous policies for sensitive data using developer APIs
Sensitive insights(ie: dashboards) run weekly or continuously to identify and automatically hide sensitive data from within Glean. The sensitive insights APIs enable organizations to automate the detection of sensitive data and integrate it with downstream processing systems to enhance governance capabilities.
How to access:
Please reach out to your account executive team to learn more about sensitive insights APIs and Glean Protect+.
Learn more
Security
FR-3353
Enable the deletion of data sources from the admin console
Glean provides the ability to delete data sources directly from within the admin console. When a data source is deleted, all of the data is also deleted from Glean indexes.
Workspace Settings

User Features

NumberDetails
FR-3300
Highlight text and revise, explain, or summarize content anywhere with the Glean companion for the browser extension
The Glean companion is a floating widget that contextualizes any text the user highlights on their screen, enabling them to instantaneously access company knowledge and insights wherever they work. Users can ask the companion to explain highlighted text, find relevant documents, summarize writing, and more without navigating away from the document or application they are working in.
How to access:
Glean companion is accessible by downloading the Glean browser extension. For troubleshooting, please contact your Glean representative.
Learn more
Extension
May 20, 2025

Admin Features

NumberDetails
FR-3317
Glean action to send a message to a Slack channel
New action to post messages and updates to Slack channels from Agents, enhancing collaboration by automating communications and notifications
Actions
FR-3255
Setup and manage web search under actions in the admin console
Glean enables web search to be setup and managed in the admin console under actions. You can now enable Microsoft Bing actions, Google Gemini actions, and OpenAI actions.
Learn more
Actions
FR-3248
Execute SQL queries directly against Databricks from within Glean
Glean’s Databricks action pack now supports executing SQL directly against your warehouse.
Actions
FR-3234
Send a direct message to Slack using Glean actions
New action to send a direct message on Slack is helpful for sharing daily reports, preparing for upcoming meetings, or staying on top of changing sales metrics.
Actions
FR-3202
Adds a row to a Google sheet using Glean actions
Add new rows to Google Sheets using Glean actions, making it easier to automate and consolidate data in spreadsheets.
Actions
FR-2410
Glean supports Jira JQL actions
Glean is introducing a new functionality that allows users to query Jira data using JQL and/or natural language queries.
Learn more
Actions
FR-2020
Glean supports Salesforce SOQL actions
Glean is introducing a new functionality that allows users to query Salesforce data using SOQL and/or natural language queries.
Actions
FR-827
Glean supports Snowflake Cortex for SQL actions
Glean is introducing a new functionality to enable users to query Snowflake data using SQL and/or natural language queries. These queries will be powered by the Snowflake SQL API and the Cortex Analyst API. Glean users will be able to ask follow up questions to combine Snowflake data with their other connected apps and documents.
Learn more
Actions
FR-3199
Glean Agents
Glean Agents is our new platform for building conversational and task based agents. This features a visual agent builder with advanced capabilities like branching, response style control, and the ability to choose from large language models from OpenAI, Anthropic, Google, Amazon, and Deepseek. Access agents from where you work – run agents on the Glean website, embed agents in your website, or call agents via an API.
How to access:
If you have an existing deployment with prompts or apps, Glean will not enable the agents feature immediately. Instead, Glean will provide a transition period and a migration path for your existing prompts and apps. You can choose to preview or launch agents any time between May 20 and July 15.
Learn more
Agents
FR-3254
Use OpenAI as a web search provider
Glean integrates OpenAI as an additional web search provider.
Learn more
Assistant
FR-2959
Use Google Gemini as a web search provider
Glean integrates Google Gemini as a web search provider.
Learn more
Assistant
FR-2862
New data source connector for Databricks that indexes AI/BI dashboards
Glean data source connector for Databricks indexes AI/BI dashboards.
Learn more
Connectors
FR-2537
New version of the Gmail connector
The Gmail connector now supports both data crawling and indexing as well as data fetching to improve search and assistant quality.
How to access:
Gmail can be upgraded to the latest version by going to data sources > Gmail > Enable both data crawling and indexing as well as data fetching.
Learn more
Connectors
FR-2281
Support for indexing Workday knowledge base articles
Index public articles from Workday using the new connector, making it easier for HR and IT teams to access and utilize knowledge base articles within Glean.
Connectors
FR-1853
New version of the Outlook connector
The Outlook connector now supports both data crawling and indexing as well as data fetching to improve search and assistant quality.
How to access:
Outlook connector can be upgraded to the latest version by going to data sources > Gmail > Enable both data crawling and indexing as well as data fetching.
Learn more
Connectors
FR-1711
Glean supports Databricks Genie for SQL actions
Glean is introducing new functionality to enable users to query their Databricks workspaces using natural language queries. The natural language queries are powered by the Databricks Genie API. The SQL queries are powered by the Execute SQL API.
Learn more
Connectors
FR-996
Workday connector for people data
Index People data from Workday to Glean via people data connector.
Connectors
FR-3111
Support for Nova Pro 1.0 in the model hub
Glean now supports Nova Pro 1.0 which is hosted on Amazon Bedrock as part of its model hub. Customers can select Nova on a per-agent and per-agent step basis.
LLMs
FR-3109
Support for Deepseek-R1 in the model hub
Glean supports Deepseek-R1 hosted on Amazon Bedrock. Deepseek-R1 is available in the model hub to be used as the model for an agent or agentic workflow step.
LLMs
FR-2755
Weekly and continuous sensitive insights dashboards in Glean Protect
Glean sensitive insights continuously scans and flags overshared sensitive content across your applications. Create customizable policies, run continuous reports, and auto-hide sensitive data from a centralized dashboard in Glean.
How to access:
Please reach out to your account team to learn more about sensitive insights (ie: dashboards) and Glean Protect.
Learn more
Security

User Features

NumberDetails
FR-3320
Personal activity action added to Glean Agents
New action for Glean Agents that allows for the retrieval of all personal activities. This action can be used for self-assessments or to show strategic impact over a period of time.
Learn more
Agents
FR-3433
Agents API
With Agent API, you can programmatically list, retrieve details, and run agents your team creates in Glean.
How to access:
To use the Agent API, you must have access to Glean’s Client API. For details, see the Glean developer experience.
Client APIs
FR-3108
Search nested content within Notion
Notion arranges information in ‘Blocks’ and allows users to create ‘Toggles’ which are sub-blocks within these blocks. Notion users can create many toggles inside a block which Glean was previously unable to retrieve. This feature recursively retrieves information from {{toggleable}}child blocks in Notion and deepens Glean’s integration with Notion.
Connectors
FR-3209
Revamped overview and department level Insights (GCP Only)
The Insights page will now include a new “Overview” tab replacing the Teammates tab; it features key metrics including usage across search and chat as well as data source usage. A new tab for “departments” will provide a table view of each department’s usage, enabling you to understand the departments driving adoption and those at risk. This will only be available to GCP customers as part of this release.
Growth
April 30, 2025

Admin Features

NumberDetails
FR-1302
New Azure DevOps connector
Glean has developed a connector for Azure DevOps that enables users to search and query Azure wikis from within Glean.
Learn more
Connectors
FR-3263
Improvements to the setup of Salesforce objects
We are streamlining the additional objects self serve experience for Salesforce. This should make adding additional objects (standard + custom) to Salesforce a much smoother experience.
Connectors
FR-3036
Glean browser extension update
Glean has updated its browser extension sidebar (Command + J on Mac, Alt + J on Windows) with a new tab called Discover, which intelligently analyzes document content to generate personalized prompts that help users quickly understand, explore, and make informed decisions without leaving their workflow.
Learn more
Extension
FR-2284
Access Glean from within the Zoom workspace via Zoom Custom AI Companion
Customers with both Zoom and Glean subscriptions can now access their organization's knowledge directly within Zoom Workplace applications via the Zoom Custom AI Companion paid add-on. This enables users to search across 100+ enterprise data sources indexed by Glean throughout their Zoom Workplace, while maintaining all existing security permissions and data ownership.
How to access:
For setup instructions, please select the Zoom Support article below.
Learn more
Glean Everywhere
FR-2160
Create automated daily summaries in Slack of key channels
Glean in Slack now lets you receive daily summaries of slack channels, delivered at a time you choose.
How to access:
This will be enabled by default for Glean LLM key customers.
Glean in Slack
FR-2032
Glean can respond to workflow-based messages in Slack
In addition to channels and threads, Glean will respond in workflow-based messages in Slack.
How to access:
Enable this feature in Slack channels by running /glean configure.
Glean in Slack

User Features

NumberDetails
FR-2990
Glean is releasing updates to improve citation quality
Glean is introducing a new approach to citation generation using LLM-based citations. With this method, the same LLM that generates the response also provides citations for the claims it makes—ensuring that references are directly tied to the information presented. This update is designed to improve citation accuracy, clarity, and trustworthiness by aligning responses more closely with their original sources.
Assistant
FR-3195
Analyze multiple files in Glean Assistant
Glean supports the analysis of multiple-file uploads of CSV, XLS/XLSX, and JSON formats in Assistant, 5 files up to 64MB each.
Learn more
Data analytics
April 17, 2025

Admin Features

NumberDetails
FR-2922
Ability to enable new actions in existing action packs
New out of the box actions provided by Glean will now appear in existing action packs where relevant, and the admin will be prompted to enable these newly available actions.
Actions
FR-2900
Glean key on Amazon Bedrock
Glean Key for Amazon Bedrock enables AWS customers to achieve consistent performance without the need to manage models directly. Additionally, it ensures enterprise data security by keeping models hosted within AWS.
Assistant
FR-1551
Support for indexing Confluence attachments
Glean will support the ability to index Confluence attachments.
Connectors
FR-3160
Separate data source setup and management of Microsoft SharePoint and OneDrive
Glean separates data source setup and management of Microsoft OneDrive and SharePoint to allow for finer-grained controls, easier troubleshooting, and ability to manage each data source individually.
Connectors
FR-1026
New Hubspot connector
Glean’s Hubspot connector enables sales and services teams can get the insight to progress deals forward and resolve customer support issues. Glean indexes the following Hubspot content: contacts, deals, companies, tickets.
How to access:
Please setup HubSpot via Glean admin console > data sources.
Connectors
FR-3263
Improvements to the setup of Salesforce objects
We are streamlining the additional objects self serve experience for Salesforce. This should make adding additional objects (standard + custom) to Salesforce a much smoother experience.
Connectors

User Features

NumberDetails
FR-2843
Fast execution query path for information-seeking queries
Glean establishes an efficient execution pathway for straightforward information-seeking queries, while also providing an advanced planning mechanism to handle more complex queries effectively. With this architectural change, we expect information-seeking queries to experience lower latency.
Assistant
FR-3195
Analyze multiple files in Glean Assistant
Glean supports the analysis of multiple-file uploads of CSV, XLS/XLSX, and JSON formats in Assistant, 5 files up to 64MB each.
Learn more
Data analytics
FR-3186
Voice-to-text support is available for Glean mobile users on Android
Go hands-free with voice-to-text support for Android devices. The new speech-to-text feature lets you dictate questions and messages—no typing is required.
Mobile