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July 30, 2025

User Features

Snowflake actions include SQL validation, semantic views, and custom role support

Snowflake Actions now feature enhanced SQL query validation, support for querying both semantic views and semantic model files, and more flexible permission management by allowing any custom Snowflake role to be specified in setup.

How to access: Administrators must enable for your organization.

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Actions FR-3690

Debug Mode for Agent Creation

Agent builders can now use the debug mode when they are building and previewing agents with Glean. The debug mode shows which steps were run and the input and output for each step, allowing agent builders to rapidly build, debug and iterate on agent creation

How to access: Administrators must enable for your organization.

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Agents FR-3659

Agentic reasoning engine update for 'Plan and Execute' step in Glean Agents

This update includes quality optimizations that improve response completeness, context handling, and enhance instruction-following within the ‘Plan and Execute’ agent step.

Agents FR-3789

Answer boards are migrating to collections

All existing answer boards will be migrated to collections using the same name. Your answers—and their permissions—will be fully preserved in the new collection. We will no longer be supporting answer boards moving forward.

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Answers FR-3555

Design updates to improve Glean Assistant experience

Glean Assistant design changes improve the user experience with Chat, intermediate steps, and citations.

Chat interface improvements include a lightweight chat-bubble to make the experience more conversational.

Intermediate steps will now appear in a collapsed UI, without the previously prominent steps with borders. This allows users to see more of the actual chat response and remove unnecessary visual clutter.

Citations user experience has been improved to focus on clarity including:

Clustering citations when there are more than three cited sources.Scrollable citation previews for easier navigation.“View sources” option is hidden when no sources are explicitly cited.Removed unused sources from citation drawerAdditional polish and refinements to improve overall citation presentation.

How to access: Note: These changes were previously available via admin preview and may have already been enabled by your administrator.

Assistant FR-3665

S3 connector for GCP deployments

The S3 connector (GCP platform) enables customers to index text-based documents from their S3 buckets into their Glean instance.

How to access: Administrators must enable for your organization.

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Connectors FR-1436

S3 connector for AWS deployments

The S3 connector for AWS lets customers index text-based documents from their S3 buckets into Glean.

How to access: Administrators must enable for your organization.

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Connectors FR-2848

Glean browser extension sidebar support for unindexed pages

Use the new extension sidebar on unindexed pages, including summarization, Doc Q&A, and any other chat features. The extension will automatically contextualize the page's contents even when the document is not within your company index.

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Glean Extension FR-3301

Analyze images, PDFs, presentations, and specific pages with screenshots in extension sidebar

Users can now capture screenshots directly from the extension sidebar to include visual content in their chat sessions. This enables analysis of images, PDFs, presentations, and specific page sections that weren't previously accessible through text-only capture.

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Glean Extension FR-3303

Admin Features

Support for OpenAI as a web search provider for Glean key customers

Support for a managed OpenAI web search is now available to key Glean customers as an action pack, powering world knowledge mode in Assistant and web search in Agents. When enabled, Glean will leverage OpenAI web search directly via OpenAI and not via Azure. Customer data is not used by OpenAI for training its models and data sent to OpenAI is not retained by OpenAI

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Actions FR-3726

Revamped overview and department level Insights (AWS Only)

The Insights page now has an “Overview” tab with key usage metrics of Glean Search, Assistant and data sources. A new “Departments” tab shows department-level usage. These features, once limited to GCP customers, are extending to AWS customers.

Admin Capabilities FR-3447

Check the last crawl time of a document based on its URL

Admins can now use the access verification tab in Protect to enter a document URL or ID and view its last crawled time, last indexed time, visibility, and check user-specific access permissions.

Admin Capabilities FR-3576

Insights now display only users who have signed up for Glean

The “All users” view on the Overview page of Insights now only includes people who have actually signed up for Glean, instead of everyone in your organization. This makes it easier for admins to see meaningful data and avoids confusion from showing users with no activity who never joined Glean.

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Admin Capabilities FR-3719

Admins can download backups of existing prompts and apps

From Agents section of the admin console, admins will now be able to download backup copies of their existing simple prompts and apps.

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Agents FR-3651

Glean adds the ability to use Brave, a search engine that emphasizes user privacy and has zero data retention, for world knowledge. Brave is available as an action pack and can be enabled in Assistant and/or Agents.

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Assistant FR-3612

Introduction of knowledge graph concepts in Glean Chat to improve Chat quality

Glean Chat now leverages knowledge graph concepts to deliver more accurate, contextual answers. It better selects tools like Code Search when appropriate and pulls more relevant context, resulting in smarter, more targeted responses.

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Assistant FR-3630

Enhancements to agentic reasoning engine planning drive Assistant performance gains (Glean Key)

Advancements in the planning aspect of our agentic reasoning engine architecture have improved the quality of complex queries in Assistant. Overall, queries have seen a 1.1% improvement in completeness and approximately 3% improvement in correctness. These performance enhancements come with a 30% increase in latency at p25 and a 13% increase at p50.

Assistant FR-3718

Support for Claude 4 in Glean Assistant

Glean now supports Claude 4 for use with Glean Assistant.

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Assistant FR-3760

Reduce citations formatting errors in Gemini and Claude

Citations formatting errors when leveraging Gemini models with Glean have been reduced by 50-80% bringing error rate in the 1-2% range. Citations formatting errors when leveraging Claude models with Glean have been reduced by 20-50% bringing error rate in the 4-6% range.

Assistant FR-3773

Support for Wiz sensor in GCP deployments

Customers using GCP can deploy Wiz sensors on their compute resources, particularly for GCE instances and GKE nodes. This enables Wiz to monitor Glean deployments, enhancing security.

How to access: Please reach out to your account team for help enabling this feature.

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Platform Capabilities FR-3687

Manage hidden content in a centralized dashboard

Content hiding in Glean allows users to manage document visibility by hiding specific documents—manually or via CSV—so they are excluded from search. Glean is now adding the capability to track, review, and unhide content through a centralized interface.

How to access: Available only to sensitive content moderator or superadmin role.

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Protect FR-3512