Support Hub
Find the resources you need to resolve issues and get help with Glean.
Using the Support Center
Learn how to sign in, start conversations, and create support tickets in the Support Center.
Raising a Support Ticket
Best practices for submitting effective support tickets.
Error Codes
Review Error Codes for the Glean platform and find a resolution for your issue
Monitoring and debugging access
Understand the logs and IAM roles Glean uses in customer-hosted deployments
Support in customer-hosted environments
How support and troubleshooting work when Glean has no direct infrastructure access
Receive user feedback
Route Glean response upvotes and downvotes to a company email alias for review