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GOOGLE_ACTION_SETUP

Issue

You encountered an error while running an agent that uses a Google Workspace action (Google Drive, Google Sheets, or Gmail). This typically indicates that Domain-Wide Delegation (DWD) or authentication has not been properly configured for your organization.

Resolution

Please contact your Glean administrator and provide them with the full error message so they can identify the specific configuration issue.

Administrators should review the setup instructions at Google Actions Setup, paying particular attention to:

  • Domain-Wide Delegation (when using DWD): Ensure the correct Client ID has been added with the required OAuth scopes
  • OAuth scopes (when using DWD): Verify that all required scopes are authorized for the actions being used (e.g., drive.file, spreadsheets, gmail.compose)
  • App trust status (when using central app): Confirm the app is marked as 'Trusted' in the Google Admin Console

If the configuration appears correct and the error persists, it may be a transient issue. Please try again in a few minutes.

If you continue to experience issues, please contact Glean Support at https://support.glean.com.