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Issue

  • For Datacenter apps, the base URL entered is in an incorrect format. The Base URL should not be empty and should not end with a ”/” (slash)
  • For Cloud apps, the Atlassian domain entered is in an incorrect format.

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Resolution

  • For Datacenter apps, please enter the base URL in the correct format.
  • For Cloud apps, please enter the Atlassian domain in the correct format. If your Atlassian instance url looks like https://company.atlassian.net, then your Atlassian domain is company.
If you are still having difficulty please reach out to us: https://support.glean.com