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Issue

We are unable to fetch permissions for any repository using the provided credentials.

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Resolution

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For Bitbucket Cloud:

This error occurs when the API token was created by a non-admin user or is missing one of the required scopes. Please ensure that:
  1. The API token was created by a user with admin privileges.
  2. The API token has all of the required scopes that were requested during setup.

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For Bitbucket Server:

This error occurs when the HTTP access token does not have sufficient permissions. Please ensure that the HTTP access token has REPO_ADMIN access. If you are still having difficulty please reach out to us: https://support.glean.com.