Box
BOX_1
BOX_1 Error Code
Issue
We are unable to authenticate with Box.
Resolution
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Verify that your Box application has been created and configured correctly in the Box Developer Console
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Confirm that the OAuth Client ID and OAuth Client Secret fields in Glean match the credentials from your Box application
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Ensure that your Box application has not expired, been deleted, or disabled
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Check that the redirect URI in your Box application settings matches what you’ve configured in Glean
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For JWT applications: verify that the JWT private key and credentials are correctly entered and that a Box Admin has authorized the application
For additional assistance, please contact Glean Support at https://support.glean.com