BOX_1

​

Issue

​

Resolution

• Verify that your Box application has been created and configured correctly in the Box Developer Console
• Confirm that the OAuth Client ID and OAuth Client Secret fields in Glean match the credentials from your Box application
• Ensure that your Box application has not expired, been deleted, or disabled
• Check that the redirect URI in your Box application settings matches what you’ve configured in Glean
• For JWT applications: verify that the JWT private key and credentials are correctly entered and that a Box Admin has authorized the application