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Issue:

  • The onprem host was not resolved to an ip address, by the proxy vm. This is required to crawl data from the on prem datasource instance.

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Resolution:

-There are 2 ways to resolve the host to an ip address.
  1. Set onprem.host and onprem.ip
  2. Set onprem.host and setup.proxy.nameservers.
    • setup.proxy.nameservers should be a CSV of the nameservers which will help in resolving the onprem.host
If you are still having difficulty please reach out to us: https://support.glean.com