GITLAB_4

Issue

Glean was unable to fetch the members of one or more GitLab projects using the access token that was provided.

Resolution

Verify Token Validity

Confirm the personal access token is valid and not expired, and that it has the required scopes (read_user, read_api, read_repository). If the token is expired or missing any required scope, generate a new token and update it on the GitLab connector setup page. Save the configuration to revalidate.

Project Permissions Missing

The /members API returns members only for projects accessible to the token. If any projects are missing, add the token's user to those projects.

Allow Glean Access to GitLab

Glean may not be able to connect to the GitLab instance due to networking restrictions. Allowlist the IP addresses of your Glean project on your GitLab instance.

If the problem persists, contact Glean Support.