GRANOLA_1

Issue

The API key provided for the Granola connector is invalid, expired, or missing.
This error occurs when Glean attempts to verify the API key by calling the Granola API and receives an authentication failure or connection error.

Check the Enterprise API key’s status in Granola. Confirm that it remains active and that no administrator has revoked it.
Ask your workspace administrator to generate a new Enterprise API key in Granola.
In the Glean Admin console, go to Connectors > Granola, replace the existing key with the new key, and save the connection.

On Enterprise plans, a workspace administrator must first enable Allow personal API keys in Granola under Settings > Workspace. On Business plans, workspace members can generate personal API keys directly. Once enabled, you can replace your personal key from Glean user settings.
Generate a new Personal API key in Granola.
Open your Glean user settings and go to Settings > Connectors, then open Granola.
Select Remove Credentials to remove the existing Granola personal key.
Add the new key and reconnect Granola.
Wait for the next personal-notes crawl.

For additional help, contact Glean Support.