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Issue:
Resolution:
Jira On-Prem
JIRA_7
JIRA_7 Error Code
Issue:
Glean is unable to fetch projects from your Jira Cloud instance.
Resolution:
For Jira Cloud, please download the crawler app from
here
Ensure that the role atlassian-addons-project-access has Administer Projects permissions for all the projects. This happens automatically when you install the crawler app.
For additional assistance, please contact Glean Support at
https://support.glean.com
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