JIRA_7

Issue:

• Glean is unable to fetch projects from your Jira Cloud instance.

Resolution:

• For Jira Cloud, please download the crawler app from here
• Ensure that the role atlassian-addons-project-access has Administer Projects permissions for all the projects. This happens automatically when you install the crawler app.

For additional assistance, please contact Glean Support at https://support.glean.com