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Issue:
Resolution:
Jira
JIRA_2
JIRA_2 Error Code
Issue:
We are unable to fetch projects from the Jira instance
Resolution:
For Jira Data Center, please ensure that the service account has the relevant permissions to fetch projects. The service account needs to have Administer Jira Global permissions for our crawler to work. (
official documentation
)
For additional assistance, please contact Glean Support at
https://support.glean.com
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