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Issue:

  • Failed to validate Glean webhook registration. Webhooks are important for keeping the data fresh and providing the best Glean experience.

Resolution:

For Jira Data Center, verify the following configurations:
  • Service account permissions: The service account must have administrator Jira global permissions. This is required for the crawler to register webhooks. For more information, see Managing global permissions.
  • Webhook status: Ensure the created webhook is not disabled. For more information, see Managing webhooks.