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Issue:

  • The SharePoint domain format is invalid. This error occurs when:
    • No SharePoint domains are configured
    • Domain doesn’t end with .sharepoint.com
    • Domain contains invalid characters (only alphanumeric, dots, and hyphens are allowed)
    • Domain is a OneDrive URL (contains -my subdomain)
    • Domain includes protocol prefix like https://

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Resolution:

  • Ensure all SharePoint domains:
    • End with .sharepoint.com
    • Only contain alphanumeric characters, dots, and hyphens
    • Do not include OneDrive URLs (e.g., tenant-my.sharepoint.com)
    • Do not include protocol prefixes (e.g., https://)
    • Example of valid domain: contoso.sharepoint.com
  • If you need help configuring SharePoint domains, please contact Glean Support at https://support.glean.com.