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Issue
Resolution
ServiceNow
SERVICENOW_5
SERVICENOW_5 Error Code
Issue
Unable to access the advanced user criteria REST endpoint /user_criteria
Resolution
Validate that the create GleanSearch scripted API has been created and configured as per the instructions for Advanced setup
Ensure the ACL to use that scripted API is granted to the service account user
Ensure the provided API Namespace configuration matches with the created GleanSearch scripted API
For additional assistance, please contact Glean Support at
https://support.glean.com
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