Skip to main content

​
Issue:

  • Glean requires reauthorization for your existing Slack instance. We are requesting additional scopes to seamlessly migrate your Glean in Slack experience from your legacy Slack instance to your new Slack instance.

​
Resolution:

  1. Navigate to the Glean Admin Console.
  2. Go to Workspace settings > Apps > Slack.
  3. Find your already configured Slack instance.
  4. Click Authorize to grant the additional required scopes.
  5. Complete the OAuth authorization flow in Slack.
Once reauthorization is complete, Glean will automatically migrate your Glean in Slack experience to the new instance. For additional assistance, please contact Glean Support at https://support.glean.com