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Issue:

  • We do not have all the necessary OAuth scopes for GleanBot to work.

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Resolution:

  • Navigate to https://api.slack.com/apps and find your app created for the Glean integration.
  • On the left hand side, navigate to OAuth & Permissions. Then scroll down to the Scopes section.
  • Under Bot Token Scopes, select Add an OAuth Scope.
  • From there, you can add the missing scopes listed that are needed for GleanBot to set up. The link will be something like: https://api.slack.com/apps/XXXXX/oauth?
For additional assistance, please contact Glean Support at https://support.glean.com