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Issue:
Resolution:
Slack
SLACK-4
SLACK-4 Error Code
Issue:
An internal config setting is preventing any channel results, public or private, from showing up.
Resolution:
Admin should check the config keys for the slack instance:
promptForPrivateResults
and
crawlPublicChannels
cannot be set to false at the same time
Reach out to us at
https://support.glean.com
to diagnose why crawling public channels is disabled and/or why the private channel option is disabled.
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