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Issue
  • The Glean Slack app has not been installed in all workspaces.
Resolution
  1. Open the Slack Enterprise management console in Workspace > Tools & Settings > Organization settings.
  2. Click Integrations > Installed apps.
  3. Find and click the Glean app you created earlier.
  4. In the top right, click Manage > Add to workspaces. a. First, select all workspaces by clicking the top-most checkbox. b. Then, make sure to select Default for future workspaces.
If you are still having difficulty please reach out to us: https://support.glean.com.