TOOLS_ACCOUNT_DOMAIN_NOT_ALLOWED

Issue

You connected the tool with an account whose email domain isn't one of your company's domains in Glean. For example, you signed in to the app with a personal account, or with an account from a subsidiary that uses a different domain.

Resolution

1. Select Connect again. On the app's sign-in page, sign out of other accounts or choose a different account, and sign in with your work account.
2. If your work account uses a domain that Glean doesn't know, ask your admin to have the domain added. Adding email domains isn't self-serve: your admin needs to contact Glean Support.

For additional assistance, contact Glean Support.