TOOLS_RATE_LIMITED
Issue
The app that the tool calls is limiting how many requests it accepts. The app returned HTTP 429 (Too Many Requests) or reported that a usage limit was reached, for example a Salesforce org's daily API request limit.
Rate limits usually apply to the account or app that Glean uses, so many people or agents running the same tool at once can reach the limit together.
Resolution
- Wait a minute and run your request again. Most limits reset within minutes.
- If you built an agent, reduce how many times it calls the tool, or how many calls it makes at the same time.
If the error keeps happening, ask your admin to:
- Check the app's usage dashboard or admin settings for the limit that was reached.
- Raise the limit with the app's vendor, or move heavy automated use to a separate account.
- For a custom MCP server, ask the server's owner to check its rate-limit settings.
For additional assistance, contact Glean Support.