TOOLS_RECONNECT_REQUIRED
Issue
The app rejected the connection that Glean used to run the tool. This happens when the access token expired, you revoked Glean's access in the app, or the app's admin removed the authorization.
Resolution
If you connected the app yourself:
- Run your request again in Glean or in the agent that uses the tool.
- When Glean shows a Connect prompt, click Connect and sign in to the app.
If Glean doesn't show a Connect prompt, ask your admin to clear your stored credentials for the tool. See Steps to re-authenticate a tool.
If the tool uses a connection that your admin set up, such as an API key that everyone shares, ask your admin to update the credentials in Admin console → Platform → Tools.
If you have to reconnect often, see Why a tool keeps asking you to reconnect.
For additional assistance, contact Glean Support.