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Issue:

  • We are unable to parse the entered Zendesk domain.

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Resolution:

  • The entered domain should follow either of these two formats:
    1. It may or may not start with “https://”, should be followed by a subdomain, and should end with “.zendesk.com” with an optional trailing slash, or,
    2. It can only be the subdomain, without any whitespace, dots, or forward slashes.
For additional assistance, please contact Glean Support at https://support.glean.com