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What is Glean?

An Enterprise GenAI + Search solution connected to your company’s knowledge. Think of it like your own AI work assistant, or like a combination of Google + ChatGPT, built into our knowledge base.

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What can Glean do?

Quickly find information • Summarize documents • Draft email content • Pull materials for a meeting • Find context on an issue • Make sense of a long Slack thread • And more!

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Access Instructions

Specify to your organization

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Tips & Tricks

  1. When asking a question or prompting Glean, it’s best to be extra specific with your instructions. The more specific you can be with what you’re looking for, the better.
  2. Glean Chat is conversational! If Glean didn’t give you the answer you wanted, you can respond with more instructions or clarification.
  3. If you know which resource you want Glean to use to respond, use the ”@” symbol to tag the resource directly (rather than including a URL).
  4. Glean Search and Glean Chat have slightly different capabilities – if one isn’t giving you the answer you need, explore the alternative to learn which one is better suited to your task.
  5. Through the Glean browser extension, use a shortcut—Command + J (Mac) or ALT + J (PC)—to open Glean as a side-bar in your browser.
  6. This tip is actually two tips rolled into one: enabling New Tab Page and enabling Glean Search for G-Drive, Jira and Confluence. You need to first install the extension which allows users to take advantage of several other Glean features, including searching Glean from your URL bar, and using Sidebar search - where you can search Glean from any document/website. Stop losing time switching between apps looking for the information you need; remain in flow state by using Glean. Watch video here.
  7. Glean Chat has a “Public Knowledge” mode, which is the equivalent of using ChatGPT. This mode can be useful when you need information outside of our ecosystem. (It’s OpenAI’s GPT-4.) Use the “Public Knowledge” button in the left sidebar of Glean Chat.

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Frequently Asked Questions

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Example Prompts

In this video, we demonstrate how to effectively use prompt engineering to maximize the benefits of Glean’s generative AI features. By engaging in specific dialogues with Glean Chat, we show how being clear and detailed in requests leads to more informative and organized outputs.

  • Summarize [tag document] for me. Add a section called “Key Takeaways” with 3 bullet points at the end of the summary.
  • Help me write a product requirements document on [brief explanation about project and its goals]. I want it to include sections called “Context” “Objective” and “Open Questions.”
  • I want to contact the person who is the subject matter expert on [topic] to ask about [describe question]. Who is the best person to talk to?
  • What is [technical terminology]? Explain it to me in simple terms as a non-technical person.
  • I am onboarding onto [project or team name]. I want to get up to speed and understand what’s happening at a high-level. Write a section that describes important historical context I should know, documents that I should read to get started, and people I should talk to.
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