Notifications

Glean lets you know when something needs your attention, so you don't have to keep checking. Browser notifications cover the time-sensitive moments, like a chat or agent run that finishes or needs your input. Email notifications cover everything else: activity on your chats and agents, things teammates share with you or mention you in, tips for getting started and getting more out of Glean, and news about new features. Emails about your account and security are required and always on. You manage all of it in Glean in Settings → Notifications.

Clicking a notification takes you straight to the relevant chat, agent run, or shared item.

Open your notification settings

1. In Glean, open Settings.
2. Select Notifications.

Turn on browser notifications

Turn on browser notifications for time-sensitive moments, such as chats and agent runs that finish or need your input. The notifications appear when you're not viewing the Glean tab, so you can move on to other work and come back when the result is ready.

1. Go to Settings → Notifications.
2. Under Browser notifications, turn on High-priority browser notifications.
3. When your browser asks, select Allow.

Glean keeps your browser permission in sync with this toggle. To stop browser notifications, turn the toggle off.

If you blocked Glean notifications in your browser before, Glean shows a message to inform you how to turn notifications on.

Choose which emails you get

Glean groups emails into categories, so you can keep the ones you find useful and turn off the rest.

1. Go to Settings → Notifications.
2. Under Emails, find the category you want to change.
3. Use the menu next to the category to turn Email on or off. Your change saves automatically.

You can't turn off Account and security emails, because they cover your account access and security.

Every Glean email includes an unsubscribe link. It opens this page so you can turn off just that category instead of every email.

Troubleshooting

I turned on browser notifications but don't see any

• Browser notifications only appear when Glean isn't the active tab.
• Check that your computer allows notifications from your browser and that Do Not Disturb or Focus mode is off.

I'm not getting emails I expect

• Go to Settings → Notifications and check that the category is turned on.
• Some categories only appear when they're available for your workspace.