Set up Glean Tau

Install Glean Tau on your computer and sign in to start working with your company knowledge and local files. After you install it, Glean Tau downloads updates on its own, and you restart the app to apply them.

Download Glean Tau

For macOS, download the build that matches your processor:

• Apple silicon (Arm)
• Intel

To find your processor, select the Apple menu → About This Mac. A Chip entry that starts with Apple means Apple silicon.

For Windows, use the installer link provided by your Glean representative.

Install Glean Tau

1

Download the installation bundle

Download the bundle for your platform. See Download Glean Tau.

2

Install and open the app

On macOS, open the DMG and drag Glean to your Applications folder, then open Glean Tau. On Windows, run the installer, then open Glean Tau.

3

Sign in

Sign in to your Glean account. Glean Tau opens when sign-in completes.

Keep Glean Tau up to date

Glean Tau checks for updates in the background about once an hour and downloads new versions automatically. A downloaded update doesn't take effect right away. Glean Tau installs it the next time the app restarts, so you keep running the current version until you restart or quit.

Your admin can manage the release channel and whether updates download automatically. You can't change a setting your admin manages.

Check your version

Open the Glean menu and select About Glean Tau. The dialog shows the version you're running.

On macOS, the Glean menu is in the menu bar. On Windows, it's in the Glean Tau title bar.

Restart to install an update

When an update finishes downloading, Restart to update appears in the sidebar with the version number of the new release.

1. Click Restart to update in the sidebar, or select Glean → Restart to update.
2. Wait while Glean Tau shows Preparing update… and then Restarting…. The app closes and reopens on the new version. On macOS, a separate window shows progress until the app reopens.

If you'd rather not restart now, keep working. Glean Tau installs the update the next time you quit the app.

Check for updates manually

Select Glean → Check for updates…. If you already have the newest version, Glean Tau tells you so. If a newer version is available, Glean Tau downloads it and asks whether to quit and install it. Click Quit and install to update now, or Not now to install it the next time you quit.

Troubleshooting

Most update problems clear up after a restart. Expand an issue for the steps to fix it.

Restart Glean Tau before you try anything else. Select Glean → Quit, then reopen the app. Restarting applies any update that's already downloaded and clears display problems, such as window controls that overlap other parts of the app.

If the problem continues, check your version in About Glean Tau, then select Check for updates…. Some features need a recent version of Glean Tau, so an older version can break a feature that used to work.

If the restart fails, Glean Tau shows an error and brings back the update action. Click Try again.

On macOS, Glean Tau might ask for administrator approval to install the update. Approve the prompt when it appears. If you don't have administrator access, such as when IT manages your installation, contact your IT team.

If retrying doesn't work, quit and reopen Glean Tau, then click Restart to update again.

See also

• Work in projects — organize your chats and working folders
• Glean Tau overview — what Glean Tau does and how it differs from Glean Web