The Glean Company Search Action searches across company data. This action calls the Glean search engine and can issue any query that you can issue against the Glean search engine, helping you query internal company knowledge. The Glean Company Search Action:
You can configure the Glean Company Search Action using the Agent Builder tool with the following steps:
app:gmail from:me to:”Arvind Jain”
[[Feature name]] app:jira updated:past_week
[[Customer name]] app:salescloud type:opportunity isclosed:false
Find all Slack messages that mention [[Project name]]
Search Confluence for playbooks that are relevant to solving the issue in [[Zendesk ticket]]
The configured search results can be dynamically integrated into agent workflows to provide comprehensive data for analysis and decision-making.
The Glean Company Search Action searches across company data. This action calls the Glean search engine and can issue any query that you can issue against the Glean search engine, helping you query internal company knowledge. The Glean Company Search Action:
You can configure the Glean Company Search Action using the Agent Builder tool with the following steps:
app:gmail from:me to:”Arvind Jain”
[[Feature name]] app:jira updated:past_week
[[Customer name]] app:salescloud type:opportunity isclosed:false
Find all Slack messages that mention [[Project name]]
Search Confluence for playbooks that are relevant to solving the issue in [[Zendesk ticket]]
The configured search results can be dynamically integrated into agent workflows to provide comprehensive data for analysis and decision-making.