Memory

Memory in Glean agents lets your agent keep track of what’s happened so far as it runs through its workflow. Think of memory as a “notebook” that your agent uses to remember inputs, outputs, and important information from each step.

As your agent follows its instructions, it saves the details and results from every step in its memory. This means later steps can use what you or previous steps have already provided or discovered, without asking for it again.

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How Your Agent Uses Memory

• When your agent runs, each step can store its outputs and any other relevant data in memory automatically.
• Any step later in the workflow can look back at this memory to use information from previous steps, for example: using someone’s name collected in an early step for sending an email in a later step.
• If you include a Sub-agent as a step, its outputs are saved to memory as well, so you can use the results from the Sub-agent just like results from normal steps.

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What You Should Know

• Memory works automatically within Glean agents, you don’t have to set it up or manage it separately.
• Every main agent and Sub-agent has access to the memory it needs, and returns its results to the parent agent’s memory at the end of its work.
• The main agent can always use everything stored to make decisions or complete its tasks.
• If you have turned off conversation history, Glean will still retain memory for up to 2 hours. This memory is only available for follow up actions in the agent.

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Manage Memory

You can control how each step in your agent uses memory. By managing memory on a per-action basis, you decide how much information from earlier steps should be available to the AI when it carries out a specific action. This can help your agent focus only on what’s relevant, especially in complex workflows or when you want to reduce the amount of data sent for each step.

1. In the agent builder, select the action you want to manage.
2. In the menu in the upper right corner of the action’s menu, select Advanced settings.
3. Under the Manage memory section, select your desired memory configuration.