How to Turn Off Microsoft Actions

Microsoft Actions can easily be turned off if you would like to turn them off.

Customers can easily do this by following these steps:

• Go to Glean and navigate to Admin -> Actions,
• From the Actions list that appears, select Microsoft Actions and go to the Microsoft Actions page
• Then do one of the following:

  • Either delete the whole action pack by clicking on “More” and then Delete

  • Or if you want to disable Microsoft actions from appearing in a specific surface (e.g. don’t allow Microsoft actions to trigger as follow-ups in chat responses but still allow them to be available as an export option). Follow these steps:

    • Scroll down to Publish settings in the Microsoft Actions page.
    • Click on Edit.
    • Toggle off any surface they don’t want Microsoft Actions to appear in.