Issue:

  • Glean is unable to find the discovery token post-authentication for Slack Enterprise Grid.
  • Glean is unable to reconcile the token from post-authorization internally assuming authorization succeeded.

Resolution:

  • Reattempt authorization. Ensure that authorization succeeds, i.e. redirects back to Glean after acknowledging the crawler app’s permissions.

For additional assistance, please contact Glean Support at https://support.glean.com