Content restrictions in Glean are a powerful tool for managing the visibility and accessibility of your organization’s data. Two key methods for applying these restrictions are greenlisting and redlisting. These restrictions help ensure that only appropriate content is searchable while sensitive or irrelevant content remains protected.

Greenlisting

The process of explicitly specifying which data sources or items should be included in Glean’s search results. Only greenlist items will be crawled and indexed.

Redlisting

The process of explicitly specifying which data sources or items should be excluded from Glean’s search results. Redlisted items will not be crawled or indexed.

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Importance of Content Restrictions

Content restrictions play a vital role in maintaining data security and relevance within your organization:
1

Data Visibility Management

Precisely control which content appears in search results across your organization.
2

Sensitive Content Protection

Ensure sensitive information remains restricted and only accessible to authorized users.
3

Search Relevance

Improve search quality by including only pertinent content in the index.
4

Organizational Compliance

Maintain compliance with internal policies and external regulations regarding data access.

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Implementing Content Restrictions

Content restrictions can be implemented through the Glean Admin UI or with assistance from Glean support.

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Configuration Process

The implementation of content restrictions involves two main approaches:
Different connectors may support different types of content restrictions. For connector-specific restriction capabilities, refer to the Restricting Content documentation for your specific connector.
When implementing content restrictions, start with a clear understanding of your organization’s security requirements and data access policies to ensure proper configuration.
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