When you experience performance issues, our engineering team may request a Chrome trace to diagnose and resolve the problem.
Chrome traces help our engineers understand exactly what’s causing performance bottlenecks, allowing us to optimize the experience for you.
Privacy ConsiderationsChrome traces may contain sensitive information including:
  • URLs and titles of open tabs
  • Running browser extensions
To protect your privacy, consider closing unnecessary tabs before recording. Note that traces do not include your browser history.We recommend using the CloudFlare HAR File Sanitizer to remove any sensitive information from the trace file before sharing it with Glean.

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Recording a Trace

1

Open Chrome Tracing

In a new Chrome tab, navigate to chrome://tracing
2

Initialize Recording

Click the Record button located in the upper left corner
3

Configure Settings

  1. Click Manually select settings
  2. In the Record categories section, click the All button in the left column
  3. Click Record to begin
4

Reproduce the Issue

Perform the action that was experiencing slowness (such as executing a search or opening a new tab)
5

Save the Trace

  1. Return to the tracing tab
  2. Click Stop
  3. Click Save in the upper left corner
  4. Share the resulting trace file with our support team
Looking for the original version of this page? You can find the archived version here.