Clear browser cache

Clear your browser cache in Glean to troubleshoot a bug or performance issue. The Glean backend domain is cached in your browser's local storage, so clearing it resolves many display and session problems.

note

This guide applies to Google Chrome. Other Chromium-based browsers (such as Microsoft Edge) follow a similar flow, but menu labels may differ.

Prerequisites

Do the following before you begin:

• You need to be on a Glean page (for example, your Glean web app) so the site settings apply to the Glean domain.
• Clearing the cache signs you out, so you will Sign in to Glean again afterward. Clear the cache when you are troubleshooting a bug, stale content, or a performance issue.

Steps to clear the browser cache

1. Click the lock icon in the left of the URL bar and choose Site settings.

2. In the window that opens, click the Clear data button.

3. Sign in to Glean again.